Amy Pickens | Page 4

Big thanks to the team at Germain Honda, including Cole Smith, my service representative. Very good at communicating and letting me know how the car repair was progressing. Cole smith also let me know some Smith, my service representative. Very good at communicating and letting me know how the car repair was progressing. Cole smith also let me know some issues that needed addressed and I agreed on a small repair as well. All in all a good, quick experience. More

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Amy Pickens is a great service advisor. We ask for her every time we have service. She is always very helpful We ask for her every time we have service. She is always very helpful More

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As always, Amy Pickens did a stellar job of helping me! Stayed in touch and kept me up to date on what was happening! Stayed in touch and kept me up to date on what was happening! More

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Amy Pickens took great care of me again. She’s so friendly and knowledgeable makes for an easy visit. She’s so friendly and knowledgeable makes for an easy visit. More

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I have had very good experience with Amy Pickens. She has helped me out with choosing the right service package as well help me to have discount on request. I have found her very knowledgeable and he She has helped me out with choosing the right service package as well help me to have discount on request. I have found her very knowledgeable and helpful through my entire service duration. Shuttle service is also very good and on time. More

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Repair and costs explained Repair completed before estimated time Post maintenance report was informative Courteous staff estimated time Post maintenance report was informative Courteous staff More

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Prompt service when I requested it. Seemed like they did a thorough job. Amy Pickens always gives good service. Seemed like they did a thorough job. Amy Pickens always gives good service. More

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This is by far the best dealership in the Franklin County Area. Service rep Amy Pickens is the best. She explained in detail everything that my car needed and told me what my future service would look like. Area. Service rep Amy Pickens is the best. She explained in detail everything that my car needed and told me what my future service would look like. She is very knowledgeable about the car service industry More

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Amy Pickens has always provided excellent customer service every time I go to Germain Honda! service every time I go to Germain Honda! More

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I was very pleased with the service I received on my 2017 Honda. Amy Pickens was excellent in keeping me informed. I live very close to Lindsay Honda but I drive about 25 minutes to come to Germain Honda Honda. Amy Pickens was excellent in keeping me informed. I live very close to Lindsay Honda but I drive about 25 minutes to come to Germain Honda because the service and people are much more inviting. More

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