Ana Lima | Page 16

Ana Lima was outstanding, plus she put up with us during our 5 hour sales experience. Ana took us out to the lot three times looking for the model we wanted. She has first hand knowledge about the vehicle our 5 hour sales experience. Ana took us out to the lot three times looking for the model we wanted. She has first hand knowledge about the vehicles, and she was able to answer any question we gave her. She called our buying experience an adventure, and she was correct, it was! She introduced us to Ryan Durso (finance) and Matt Lingerfelt who gave us more options if we were interested. We have used the Service Center at Lexus also, and were impressed with its efficiency. Our trip to Lexus of Sarasota has always been great, and this time we were able to purchase a new 2025 Lexus NX with great people involved in the transaction, starting with Ana Lima. Thank you Ana for the wonderful job you did for us. Keep smiling. Thank you for your help and knowledge. More

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Great dealership and great employees. From Debbie to Ana to Mark to Kenny to Chris, all were top notch. Great buying experience. From Debbie to Ana to Mark to Kenny to Chris, all were top notch. Great buying experience. More

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We have always loved our relationship with the Sarasota Lexus dealership. They are friendly, prompt, courteous and thorough from the purchase process through all of our service appts. Lexus dealership. They are friendly, prompt, courteous and thorough from the purchase process through all of our service appts. More

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Ana was incredibly attentive, kind, fair, and so responsible with the sales process. Her attention to detail is exemplary, and she made us feel so special during our car-buying experience. She is ve responsible with the sales process. Her attention to detail is exemplary, and she made us feel so special during our car-buying experience. She is very organized and had everything in order for us when we came in - she kept everything in a tote and had several gifts in there for us to our surprise! We 100% recommend Ana! More

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The purchase experience was not pleasant. The sales people would not return our keys from our trade in which had several other important keys on them. We asked for our keys several times and The sales people would not return our keys from our trade in which had several other important keys on them. We asked for our keys several times and were told they would return them and they couldn’t find them after we completed the new car purchase. More

by wolcan Verified Customer Verified Customer

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Damon was great and a pleasure to work with as were Jeff Gray and Shaun Mathis. The process was smooth and the wait for the vehicle was worth it…so far so good we love our new TX! Gray and Shaun Mathis. The process was smooth and the wait for the vehicle was worth it…so far so good we love our new TX! More

by bigdaddy1212 Verified Customer Verified Customer

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Great car buying experience. Staff was very knowledgeable and pleasant to work with. Ana, especially, provided excellent service every step of the way. Staff was very knowledgeable and pleasant to work with. Ana, especially, provided excellent service every step of the way. More

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Ana was extremely responsive right from the start. She located a car for me that me my "specs". She made the whole buying experience a pleasant one. Lexus of Sarasota made me feel like I truly was She located a car for me that me my "specs". She made the whole buying experience a pleasant one. Lexus of Sarasota made me feel like I truly was buying a luxury car. They treat their customers well! I am enjoying the car!! More

by stephen.meuler Verified Customer Verified Customer

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Professional and welcoming. The process was very complete and enjoyable. Ana made the transaction enjoyable. The process was very complete and enjoyable. Ana made the transaction enjoyable. More

by bud.barry Verified Customer Verified Customer

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I had an awesome experience here at this dealership. Ana Lima is amazingly knowledgeable and has the perfect balance making you feel comfortable. Ana Lima is amazingly knowledgeable and has the perfect balance making you feel comfortable. More

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