Ana Lima | Page 40

Ana is exceptional and very personable. She is so pleasant and knowledgeable. Great experience and dealership She is so pleasant and knowledgeable. Great experience and dealership More

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Ana was a terrific salesperson! I would highly recommend her to any of my friends looking for a car. I appreciate that she kept me current on the status of my new car as I live ab I would highly recommend her to any of my friends looking for a car. I appreciate that she kept me current on the status of my new car as I live about an hour away. PS….she also has pretty hair!!! LOL More

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Ana helped make buying my Lexus a fun and exciting experience. Ana was very knowledgeable about all the features of my new Lexus. The showroom was clean and everyone welcomed me. Thanks, Ana. UR the b experience. Ana was very knowledgeable about all the features of my new Lexus. The showroom was clean and everyone welcomed me. Thanks, Ana. UR the best!!! More

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I've been a Lexus owner since 2007. I love the brand and had a wonderful experience at Lexus of Tampabay in 2007. Lexus of Sarasota proved to be the exact opposite. I was charged mor I love the brand and had a wonderful experience at Lexus of Tampabay in 2007. Lexus of Sarasota proved to be the exact opposite. I was charged more than what I had agreed to pay and unfortunately, I did not catch it on my contract because sales tax was included on the sales price line (buyer beware, do the math!). I was assured by Shaun Mathis, Sales Leader, they would resolve my concern and 2 months later I cannot get him to answer my emails. All I can do at this point is chalk it up to a lesson learned and certainly warn others to be very thorough when dealing with them (or choose another Lexus dealership). Their practices have left me extremely disappointed. The 5-star reviews are begged for so it's no surprise to see how many there are. UPDATE: I was contacted by Lexus of Sarasota and they resolved my issue. I appreciate their responsiveness to my concerns and would certainly recommend them to potential buyers. They genuinely care about their customers. While it took a bit to get to the right person, the ultimate display of their client commitment was evident in their follow-up. More

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Ana was very helpful and a delight to deal with and made my experience that much better! my experience that much better! More

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Very knowledgeable a pleasure to work with a professional! I would recommend Ana as a great person to work with. professional! I would recommend Ana as a great person to work with. More

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Extremely knowledgeable about the Lexus brand and very personable. She was a pleasure to work with on my new vehicle purchase. personable. She was a pleasure to work with on my new vehicle purchase. More

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Great people Great service! Very knowledgeable staff. Answered every question. Will definitely be a returning customer! Very knowledgeable staff. Answered every question. Will definitely be a returning customer! More

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I came in looking for a specific vehicle, they had it , it was very easy to agree on a price and the process was actually enjoyable. it was very easy to agree on a price and the process was actually enjoyable. More

by suf4733 Verified Customer Verified Customer

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My experience at Lexus of Sarasota was excellent. My first contact was through internet and few minutes later Ana Lima was in touch with me looking for the car that I wanted and scheduling a test dri My first contact was through internet and few minutes later Ana Lima was in touch with me looking for the car that I wanted and scheduling a test drive at my convenience. Later in person, Ana and her manager Shaun made the deal smooth and professional. I drove from Miami looking for my car and it was totally worth it. Thank you so much! More

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