Anas Lazaar | Page 14

They are great! They listen to the customer and strive to achieve satisfaction for them They listen to the customer and strive to achieve satisfaction for them More

by laurie.sigouin Verified Customer Verified Customer

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Everyone is nice. Service is quick. Easy to make appointments. Always caught up on what my car needs. Service is quick. Easy to make appointments. Always caught up on what my car needs. More

by ttlpharrell Verified Customer Verified Customer

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The wait time and communication needs to be seriously revised. Waiting 2.5 hours for an oil change is ridiculous. The last time I received an oil change I dropped off my vehicle and came back 4 hours las revised. Waiting 2.5 hours for an oil change is ridiculous. The last time I received an oil change I dropped off my vehicle and came back 4 hours lasted and they had forgot to start working on my car. So I waited another hour at the dealership More

by jasminejedwards91 Verified Customer Verified Customer

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Great customer service everyone is so polite and Genuine they even had snacks for me and my son I will always recommend people to green way Kia they even had snacks for me and my son I will always recommend people to green way Kia More

by shontaewhite02 Verified Customer Verified Customer

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My buying experience was really great my salesperson Jaris was very helpful and informative and made my process so smooth he showed me many options that would work with my family and Also my price ran Jaris was very helpful and informative and made my process so smooth he showed me many options that would work with my family and Also my price range I will be referring more people to him! I’m so excited and ready to enjoy my new car. Thank you so much Jaris and Greenway Kia More

by SHANGYNE Verified Customer Verified Customer

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Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! efficient, Greenway Kia West is the best ! More

by Yak123 Verified Customer Verified Customer

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I is good service and service member were very good customer service the time of service was great customer service the time of service was great More

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Rachel was amazing she greeted us as soon as we walked in through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definate through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definately one of the best sales reps I’ve ever dealt with . My over all experience at the dealer was 5 star easy and fast no pressure no stress. More

by Marvin Verified Customer Verified Customer

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Great, Arturo was attentive great customer service friendly the staff is really attentive has well. friendly the staff is really attentive has well. More

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I bought a car on 10/1/2023. After that on 10/4/2023 I got communication from the bank Kia Finance America containing all loan information. Seller at dealership promised to give After that on 10/4/2023 I got communication from the bank Kia Finance America containing all loan information. Seller at dealership promised to give me the second key later, but I haven't received. I have emailed Mr. Ahumada, but not answer. I paid off the car loan, but after a 1.5 months I haven't been able to print my tittle because they have not sent the tittle papers. I have emailed financing manager Anas Lazaar but not written answer from him. They don't want to communicate back anything in written to me. On 10/4/2023 (after communication from bank) I got two calls from seller (Paula Chavez) and her manager (Christian Perez). They lied saying that I should go there in the person again because a had no loan (that wasn't true). I asked a written communication and they said they will not send me any (I think that's how scams work). First the seller mentioned I had to go there for a maintenance, then her manager called me and threatened that he will remove the registration from the car if I don't go there the same day. I didn't accept the pressure form them because I had proof they were not being clear and were lying. So, more than a month later they keep blocking me to have my car title. I remember that after I signed the contract they treated me like an enemy. I'm writing this feedback because the previous one was removed. I should not be happening. It only helps dealership to continue abusing of customers. More

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