Andi Vilches | Page 35

Great customer service, didn't feel pressured at all. The service was excellent. Very friendly and knowledgeable about their vehicles. A smooth transaction all around. The safety features Subaru offers ar The service was excellent. Very friendly and knowledgeable about their vehicles. A smooth transaction all around. The safety features Subaru offers are second to none. More

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Seamless and stress-free purchase of an excellent used car! Austin was a pleasure to work with. He was patient, knowledgeable, and responsive, and really made our afternoon of car shopping fun. At delivery, Ro Austin was a pleasure to work with. He was patient, knowledgeable, and responsive, and really made our afternoon of car shopping fun. At delivery, Rodney breezed through the paperwork to get us into our new car within 20 minutes, and Andi provided a thorough introduction to the features of our "new" vehicle. Great job all the way around! More

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Amazing Service! My family has purchased 2 Subaru's from this dealership within the past 5 years. So when I decided on purchasing a new car I knew just where to go. Ev My family has purchased 2 Subaru's from this dealership within the past 5 years. So when I decided on purchasing a new car I knew just where to go. Everyone here is very friendly and patient. They were able to answer all of my questions and also went over all of the options in detail. After all was said and done they really did give me an amazing deal. I am very happy with my experience that I had and would recommend this dealership to anyone. More

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Leased a Subaru I decided to try a lease to replace an eleven year old SUV. The sales staff spent a lot of time explaining the cost of a lease, the other additional I decided to try a lease to replace an eleven year old SUV. The sales staff spent a lot of time explaining the cost of a lease, the other additional services that were available to me. Since the color of the car of the car wasn’t in their inventory, they located one nearby, installed a remote start in it and I was able to meet with sales team within a few days. Both Kevon, Rodney,and Andi spent a great of time with me and my husband to make sure that we were happy with the terms of our lease and the other services that we acquired there. It was a very painless process and by far the best that I had with a new car acquisition. I would highly recommend Premier Subaru! More

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A dealership that values you and your business. I was looking for a used car for my college-age son, something dependable and not really expensive. The dealer had a few on the lot and one undergoing I was looking for a used car for my college-age son, something dependable and not really expensive. The dealer had a few on the lot and one undergoing 'clean-up' before being put on the lot. I waited a few days and when I didn't see any new info about the one being cleaned up, I sent an email to the owner of the dealership. He answered me the same evening. We had a few emails back and forth, discussing different vehicles, different maintenance concerns, and financial issues. The 'clean-up' vehicle was finally put on the lot and I took it for a good test drive- acceleration, braking, alignment, noise-rattles, fit and finish, etc. Everything worked as it was supposed to. The price was good and they gave me more for my trade-in than other dealers had offered. I bought the car and drove it home the next day. I contacted the owner/CEO one last time and told him of my experience, the good things and the less-than-perfect things. He explained everything in detail- so much so that I was confident I got a very decent deal on the vehicle. Now the owner runs several dealerships and heaven knows he must have more important things to do than spend time answering my lengthy emails- but he did. I'm confident I got a good deal on a good car and I didn't need to spend $30,000 to do it. If this owner treats a less-than-$10,000 customer with such care, I believe he treats everyone with such care. My next car will also be from Premier. I think that's the best recommendation I can give. More

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New Family New Car We couldn’t be happier eith our new car. Nelson was bery attentive, knowledgeable, professional and easy to talk to. They exceeded our expectations a We couldn’t be happier eith our new car. Nelson was bery attentive, knowledgeable, professional and easy to talk to. They exceeded our expectations and got us the car we wanted for the right price. More

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Ted, Paola and Rodney are the Best! I will highly recommend Subaru of Branford. They are very attentive and efficient. They spent plenty of time to explain and answer all my questions. I will highly recommend Subaru of Branford. They are very attentive and efficient. They spent plenty of time to explain and answer all my questions. More

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Courteous and patient and professional The Crosstrek I wanted was not on the lot and Dmitriy took us out in a Crosstrek with the same options and went over all the fun features. He worked w The Crosstrek I wanted was not on the lot and Dmitriy took us out in a Crosstrek with the same options and went over all the fun features. He worked with us as we negotiated the deal and was very patient with all the questions and explained everything. They were able to get the exact Crosstrek I wanted and I love it. Dmitriy got to deliver his first 50th Anniversary edition. Going over all the paperwork with Rodney was a good experience. He explained everything and let us take all the time we needed to understand everything. Paola was great going over all the technology enough that I was able make some of my settings and have enough of a basic understanding that I could operate what I needed to make my ride home very enjoyable. I would do business here again. More

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Good Start for Frankie Roman! We had the pleasure of being Frankie Roman's first Subaru sale (lease). Frankie was very helpful and made the process of leasing a car effortless for We had the pleasure of being Frankie Roman's first Subaru sale (lease). Frankie was very helpful and made the process of leasing a car effortless for us--from first visit to car pick-up it was less than a week. Frankie also helped rectify a mistake in the lease agreement--the initial residual value was assessed on a premium model and not the base model we had selected. That dropped our monthly payment by over 50 dollars, which makes a real difference to us. More

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Great customer experience! My overall experience with Premier Subaru in Branford was fantastic from start to finish! I am a previous Subaru owner and traded in that car to purch My overall experience with Premier Subaru in Branford was fantastic from start to finish! I am a previous Subaru owner and traded in that car to purchase a 2018 Legacy and Premier was just as helpful as they were the first time. I had a particular monthly payment and Premier was able to deliver. My Salesman Sterling(Paul) was friendly and understanding of my needs. Rodney and David were miracle workers to get me to the monthly payment that I wanted. Paola was very helpful and knowledgeable with explaining my new car functions to me. More

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