Andrea Baumgardner | Page 3

Communication with Andrea Baumgardner was right-on. She kept me updated on the progress for our Bronco (PA Inspect, Emissions, The Works package and some recalls from Ford). She also called to let me k She kept me updated on the progress for our Bronco (PA Inspect, Emissions, The Works package and some recalls from Ford). She also called to let me know they found a leak in the water pump, but they'd get it replaced the next morning. Totally satisfied with our first service appointment with Washington Ford! Thanks Andrea for great communication and customer service! And Thanks to the guys that worked on our vehicle, and those that dropped it off at our house. We appreciate it! More

by Tim Froment Verified Customer Verified Customer

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Professional service by a friendly, knowledgeable staff. Very pleased with my experience! I recommend them to others. Very pleased with my experience! I recommend them to others. More

by BMURRAY289 Verified Customer Verified Customer

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Andrea, my service representative, was fantastic. She was clear about the price, and got me the best deal at the best time for what I needed. She is always quick in response to questions. She was abl She was clear about the price, and got me the best deal at the best time for what I needed. She is always quick in response to questions. She was able to get my truck back to me within the time frame I needed it. She is the best! More

by bradyschreyer Verified Customer Verified Customer

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Complementary pickup and delivery was very convenient. Mechanical inspection was thorough and repair of suspension was excellent. Mechanical inspection was thorough and repair of suspension was excellent. More

by jdpareso Verified Customer Verified Customer

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Great place to come when you are having problems with your Ford car. Andrea is excellent, she is a five star employee. your Ford car. Andrea is excellent, she is a five star employee. More

by LJSULLA Verified Customer Verified Customer

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Andrea and the Ford service team are the best. Best dealership to maintain your vehicles. Took great care of my vehicle, even though it’s a GMC! Best dealership to maintain your vehicles. Took great care of my vehicle, even though it’s a GMC! More

by PJHOSKIN29 Verified Customer Verified Customer

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Every one involved were super from scheduling to the people picking up my car and bringing it back home to me people picking up my car and bringing it back home to me More

by puttfam Verified Customer Verified Customer

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Truly SUPERB customer service and care. Great Staff who cares about their customers. I am totally impressed and satisfied. Great Staff who cares about their customers. I am totally impressed and satisfied. More

by GMTCST Verified Customer Verified Customer

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Andrea was tremendous handling my truck situation and getting the repairs started immediately. Her customer service was 10/10. getting the repairs started immediately. Her customer service was 10/10. More

by gunnerthompson912 Verified Customer Verified Customer

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Andrea and Jeremy are awesome. Kept me informed on progress of repairs and timing until completed. Also on a few things that came up. Great people. Kept me informed on progress of repairs and timing until completed. Also on a few things that came up. Great people. More

by TMSWOOPE01 Verified Customer Verified Customer

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