Dealership Experience
9 yrs, 3 mos
Languages Spoken
English
Italian
133 Reviews
Write a Review133 Reviews of Andrea Gerace
November 14, 2019
Beyond the call of duty I have been taking my Outback here for years (it's an old one) and have always looked forward to interacting with Andreas and Marc, who are true pros I have been taking my Outback here for years (it's an old one) and have always looked forward to interacting with Andreas and Marc, who are true pros....efficient, knowledgable, courteous,and entirely trustworthy. I don't know the guys in the back personally but I'd like to give them all a round of applause. It's worth going out of your way to buy or get your car repaired here. Especially now that the new waiting room is finished and the coffee is back! A shout out too to Patricia Shumacher and Michael Otero as well. There are a lot of repair shops out there, but none that I've encountered as reliable as this one. More
Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Michael Otero
November 05, 2019
For me the service at this dealership it’s very good They service department were reliable, fast and respectful. They made sure that everything was working correctly before I left. Thank you so much for They service department were reliable, fast and respectful. They made sure that everything was working correctly before I left. Thank you so much for the experience. More
Other Employees Tagged: Marc D'Ottavio , Michael Otero
October 24, 2019
check CAR LOCATOR and electrical services I've had connectivity issues with my Crosstrek for months. I made a special request to see Mr Andrea Gerace--service manager. As per our appt--he m I've had connectivity issues with my Crosstrek for months. I made a special request to see Mr Andrea Gerace--service manager. As per our appt--he met me promptly at 1PM, Oct 22., 2019. We sat in my car as I explained the problems. His knowledge of matters electrical and internet issues are very impressive.. He resolved the issues for me. PROBLEMS SOLVED!! More
October 21, 2019
Great experience Had a 730 drop off, was out of there by 750. Very professional service. Received a call at 12 the car was ready. When I picked it up they went over ev Had a 730 drop off, was out of there by 750. Very professional service. Received a call at 12 the car was ready. When I picked it up they went over everything they did and I was on my way. Another great experience, thanks. More
Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Andre Arzuza
October 21, 2019
Best Subaru Dealer! Our first visit to Bay Ridge Subaru was for a repair covered under warranty. We are so happy we heard about them and gave them a try. They are super p Our first visit to Bay Ridge Subaru was for a repair covered under warranty. We are so happy we heard about them and gave them a try. They are super professional, don't waste your time, and they are awesome diagnosticians! We explained the noises we were hearing and they were able to make a connection that we hadn't made ourselves, and it seems that was what the problem was! We only wish we'd purchased our car there! Will be taking it here for standard service- that's how good we think they are! More
Other Employees Tagged: Thomas Ruggiero , Michael Otero
October 17, 2019
Service was efficient. First time going in for service on my car and was very pleased with the experience. Service was professional and quick. Waiting area was very comfo First time going in for service on my car and was very pleased with the experience. Service was professional and quick. Waiting area was very comfortable. More
October 14, 2019
40 K service Very satisfied. Although I gave a "blank check" to do all that necessary, I got a report that everything is good and all I needed is an oil change. St Very satisfied. Although I gave a "blank check" to do all that necessary, I got a report that everything is good and all I needed is an oil change. Staff is professional, work is excellent, the facility, waiting room, is beautiful and I really appreciate the honesty. I've been going to Bay Ridge Subaru for years and will continue to do so. More
October 09, 2019
The way service should be. Brought the car in for maintenance and a recall. Repairs were completed quickly and I was able to pick the vehicle up on my way home from work. Everyo Brought the car in for maintenance and a recall. Repairs were completed quickly and I was able to pick the vehicle up on my way home from work. Everyone was super friendly and helpful, especially the service manager, Andrea. Thank you Bay Ridge Subaru. More
Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Michael Otero, Alicia Sena
October 02, 2019
Wonderful I've already recommended you to my sister in law... Open a shop in downtown Bklyn. So much FUN, i brought my son so he could have fun too... I've already recommended you to my sister in law... Open a shop in downtown Bklyn. So much FUN, i brought my son so he could have fun too... More
Other Employees Tagged: Marc D'Ottavio
August 30, 2019
Superior service The service providers are polite and competent. As soon as you enter the dealership, you're greeted with a representative who quickly assesses your ne The service providers are polite and competent. As soon as you enter the dealership, you're greeted with a representative who quickly assesses your needs, and provides the expertise needed for you to be on your way. More
Other Employees Tagged: Anthony Grippo, Gerald Wactor, Chris Malone, Patricia Schumacher , Cornelius Middleton, Pamela Morgan, Michael Otero, Joseph Teti

