Andrea Gerace
Andrea Gerace at Bay Ridge Subaru

Andrea Gerace | Page 9

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

Contact Me
not yet
rated
133 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

Write a Review

133 Reviews of Andrea Gerace

February 21, 2020

Dealership Rating
Employee Rating

The Subaru staff were very supportive, the waiting room is very comfortable, clean, with appetizing Chai and coffee, My service was completed at the promised time More

by DANRITO37
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Alicia Sena, Custodian

Feb 24, 2020

Bay Ridge Subaru responded

Thank you for your repeated business, Dan. We are always here to help and look forward to seeing you again. Sincerely, Tom Ruggiero, Dealer Principal

February 19, 2020

Dealership Rating
Employee Rating

The Bay Ridge Subaru dealership stresses customer service. The estimated time for the repair was pessimistic so I was on my way home sooner than expected. The waiting room is clean, spacious and comf More

by EDK1747
Recommend Dealer
Yes
Feb 20, 2020

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

January 22, 2020

Dealership Rating
Employee Rating

The office staff here have awesome customer service. The mechanic work was horrible. He told me one light was off then called back n and said I had 5 lights out which made me very leary. The next day my aut More

by zhaddley
Recommend Dealer
No

Other Employees Tagged: Alvaro Armas, Mechanic

Jan 31, 2020

Bay Ridge Subaru responded

Hello, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience as investigate further into your claim. and we hope to see you again in the future. Sincerely, Tom Ruggerio, Dealer Principal

January 20, 2020

Dealership Rating
Employee Rating

Dealer failed to rotate tires as requested. Now need to go to a reliable shop and get y to he work done take should have already been taken care of at the dealer. More

by TJKEENAN
Recommend Dealer
No
Jan 28, 2020

Bay Ridge Subaru responded

Keenan, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

January 16, 2020

Dealership Rating
Employee Rating

In for a recall Great people Good loner carA great In for a recall Great people Good loner car A great experience You will be my go to repair shop in Brooklyn Thank you Bayridge Peter More

by pmferrara
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero

Jan 17, 2020

Bay Ridge Subaru responded

Peter, thank you for the five star rating and recommendation. We do all we can to make sure our customers are happy and satisfied. Thank you for choosing Bay Ridge Subaru as your go to dealership. Hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Dealership Rating
Employee Rating

Service was awesome!! Came in for an oil change and everyone was friendly and I went through express.... it was done in an hour. Very happy with my Subaru and Bayridge Suba More

by A.Anacrelico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio

Dec 23, 2019

Bay Ridge Subaru responded

Thank you for your kind words and five star rating. We appreciate your business and would like to wish you & your family a Happy Holiday. We hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Dealership Rating
Employee Rating

Everyone is nice and outgoing and tries to work with you Alvaro was very helpful and always kept me updated. He was wonderful to work with and was very outgoing and nice. I also spoke with the manager and he More

by Guang Rong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alvaro

Dec 23, 2019

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 13, 2019

Dealership Rating
Employee Rating

Very friendly place I like this dealership they are fast and I feel I can trust them working on my car they differently tell you what's wrong with your car More

by LOUJONES251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alicia Sena

Dec 13, 2019

Bay Ridge Subaru responded

Thank you for your five star review. I am glad everybody was able to produce a collective effort to provide an outstanding car service experience for you. It was our pleasure. Thank you for Bay Ridge Subaru for all of your vehicle needs. We hope to see you again soon. -BRS

December 09, 2019

Dealership Rating
Employee Rating

great service My remote stopped working , had to purchase a new one plus programming in less than 30 min without scheduled appointment. Thank you Andea and Micheal More

by DARIUSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Otero

Dec 09, 2019

Bay Ridge Subaru responded

Darius, thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that we provided you with such excellent service. Thank you for choosing Bay Ridge Subaru and we look forward to work with you again, soon. -BRS

December 09, 2019

Dealership Rating
Employee Rating

Bay Ridge Subaru Service Experience Had an express service at Bay Ridge. Less then 1 hour and I was in and out after a multi-point inspection and an oil change. Excellent and professiona More

by BTR65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Morgan

Dec 09, 2019

Bay Ridge Subaru responded

Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. -BRS

...
9
...