Andrea Gerace
Andrea Gerace at Bay Ridge Subaru

Andrea Gerace | Page 5

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

Contact Me
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rated
133 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

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133 Reviews of Andrea Gerace

October 03, 2020

Dealership Rating
Employee Rating

The team at Bay Ridge Subaru always friendly, helpful and courteous. They always take care of you like your part of the family. You can always trust them to take car of your Subaru. More

by BluSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Kayla Rodriguez, Carlos

Oct 05, 2020

Bay Ridge Subaru responded

It's always a pleasure seeing you. Thanks so much for your perfect score and trust. We're happy to help you and are looking forward to your next visit. Best, Tom Ruggiero, Dealer Principal

September 28, 2020

Dealership Rating
Employee Rating

Very helpful, accommodating & speedy! I very much appreciate the text reminders. I arrived for an inspection & had hit a pot hole on the way that was so big that it bent both rims on the right side. More

by ISAKTINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Stephanie Dirani, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Sep 28, 2020

Bay Ridge Subaru responded

Thank your for your recent service visit and confidence in us. It has been our pleasure to serve you hear that Andrea took such care in addressing all of your concerns. Best- Tom Ruggiero, Dealer Principal

September 18, 2020

Dealership Rating
Employee Rating

Excellent! Always Hapoy to see the crew! Love the service as always feel confident! People are so nice Abd accommodating! I always feel confident when I leave that me and family trust the service. More

by CYNTHIAALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Roy Malinov, Patricia Schumacher , Stephanie Dirani, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Sep 21, 2020

Bay Ridge Subaru responded

CYNTHIAALBERTO, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service. Thank you for choosing Bay Ridge Subaru & we look forward to any future visits. Sincerely, Tom Ruggiero, Dealer Principal

August 27, 2020

Dealership Rating
Employee Rating

I VISIT THE SERVICE DEPT ABOUT EVERY 5 WEEKS TO GET MY CROSSTREK SERVICED. BECAUSE I DO A LOT OF MILES PER YEAR, I PREFER TO CHANGE THE OIL EVERY 3,000 MILES. I AM A MAINTENANCE FANATIC, AND I SPARE NO EX More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Patricia Schumacher , Alicia Sena, ANDREW--THE SERVICE MANAGER

Aug 28, 2020

Bay Ridge Subaru responded

Mark, thank you for the positive rating! We value your business! Sincerely, Tom Ruggiero, Dealer Principal

August 26, 2020

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Unbelievable customer service, inviting waiting area, informative staff that updated us regularly. This is my 3rd time here to get my oil changed because I bought the service package when I bought the br More

by SARRINBRASCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Alvaro Armas, Michael Otero

Aug 26, 2020

Bay Ridge Subaru responded

Thank you for the positive feedback! We are happy to know that our team and service satisfactory. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

August 21, 2020

Dealership Rating
Employee Rating

Always pleasant and do the job. I brought my car in for oil change and general checkup. They found a couple of problems, including a nail in a tire . I'm glad I came for the servicing More

by RPEARL112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas

Aug 21, 2020

Bay Ridge Subaru responded

RPEARL112, thank you for your support to our team. We always enjoy your visit. We are always here to help and hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

August 21, 2020

Dealership Rating
Employee Rating

Great service. Got me in and out in reasonable amount of time. ALL staff were courteous and efficient. I can't say enough about Bay Ridge Subaru. More

by JWALSH8503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Kayla Rodriguez, Alicia Sena

Aug 21, 2020

Bay Ridge Subaru responded

We appreciate knowing your experience went well, JWALSH. See you again in the future and enjoy your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

August 10, 2020

Dealership Rating
Employee Rating

Recall Service was great in taking care of the recall on my car. Safety procedures, professionalism, and the timely matter in which it was done. Thank You More

by CHARLIE017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano

Aug 11, 2020

Bay Ridge Subaru responded

Thank you for the great review, Charlie! We're happy to see that our outstanding service earned your recommendation. Please come back at any time! Sincerely, Tom Ruggiero, Dealer Principal

August 07, 2020

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Employee Rating

Pricey but people are nice and attentive especially Andre the manager, they were understanding of my needs. I asked them to do some not so routine things for me and they did so I appreciated that, More

by NINA49SM
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio

Aug 10, 2020

Bay Ridge Subaru responded

Nina, thanks for taking time to share your experience with us! We are glad that Andre was able to take care of you so you could get the vehicle you wanted. Thank you for shopping at Bay Ridge Subaru and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Dealership Rating
Employee Rating

Excellent service This is an excellent service and it is great personnel working in that the dealership. This is my third Subaru Forester in that dealership: 2005, 2010 More

by GKUVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Chris Malone, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Kayla Rodriguez, Alicia Sena

Jul 28, 2020

Bay Ridge Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

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