Andrea Gerace
Andrea Gerace at Bay Ridge Subaru

Andrea Gerace | Page 6

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

Contact Me
not yet
rated
133 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

Write a Review

133 Reviews of Andrea Gerace

July 27, 2020

Dealership Rating
Employee Rating

Love Subaru This is the best service I have ever received. They are efficient, professional, and above all honest. Their services seem to be reasonably priced. More

by fmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Peter Marconi, Michael Otero, Kayla Rodriguez, Alicia Sena

Jul 28, 2020

Bay Ridge Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We strive to deliver a great experience to all of our valued customers and we are grateful we provided just that. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

July 27, 2020

Dealership Rating
Employee Rating

Just brought my car in to take care of the airbag recall. Good service , although i was hoping for the free oil change as advertised .. . More

by YANCYDULIN
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Kayla Rodriguez, Alicia Sena

Jul 28, 2020

Bay Ridge Subaru responded

Yancy, thank you very much for recognizing our top-notch service. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

July 24, 2020

Dealership Rating
Employee Rating

Quality service! These guys are really the best. They are fast, efficient and friendly. I was happy to see that everyone was wearing a mask. The place is spotless a More

by REDPEPPER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Cornelius Middleton, Kayla Rodriguez

Jul 27, 2020

Bay Ridge Subaru responded

Thank you for taking the time to mention quickly and friendly service! We appreciate it, and we appreciate your business! Sincerely, Tom Ruggiero, Dealer Principal

July 17, 2020

Dealership Rating

Awesome Service This is the second time I've been to this facility and both times I've been treated with awesome service. I would definitely come back. More

by GEOVANY.MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Anthony Grippo, Andre Arzuza, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Kayla Rodriguez, Alicia Sena

Jul 20, 2020

Bay Ridge Subaru responded

Geovany, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

July 03, 2020

Dealership Rating
Employee Rating

Quick, efficient, polite. When you come for service, rest assured your vehicle will be taken the best care of. Make an appointment, come on time, you'll never have to wait a m More

by NHCANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Kayla Rodriguez, Alicia Sena

Jul 03, 2020

Bay Ridge Subaru responded

We appreciate you amazing review and five star rating! Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

June 26, 2020

Dealership Rating
Employee Rating

I'VE BEEN GETTING MY SUBARUS SERVICED HERE FOR 18 YEARS. THE STAFF, FROM THE SERVICE MANAGER, TO THE SUPERVISOR, TO THE TECHNICIANS, TO THE CLERICAL STAFF, ARE ALL TOP NOTCH. A DELIGHTFUL GROUP OF FOLKS TO More

by E
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Patricia Schumacher , Alicia Sena, SER. MNGR. ANDREW, DEPUTY SER. MNGR. MARC, AND MY REGULAR SERVICE TECHNICIAN-BILLY.

Jun 26, 2020

Bay Ridge Subaru responded

Thank you for taking the time to share your overall great experience, Mark! We appreciate your feedback and look forward to your return. Sincerely, Tom Ruggiero, Dealer Principal

June 19, 2020

Dealership Rating

Professional,courteous and communicated very well Very good. Need to make sure customer service reps properly wear face masks. Otherwise every one was very friendly and professional. Will definetely More

by RGOLTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Bay Ridge Subaru responded

Thank you, RGOLTZ! I will be sure to let our team know know how happy you are with their service. Have a great day and we look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 19, 2020

Dealership Rating
Employee Rating

Everyone was professional and helpful from the minute we walked through the door. They made sure we walked away happy. Very satisfied with my recent visit. More

by SHAVON.A.BEST
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Alvaro Armas, Kayla Rodriguez

Jun 22, 2020

Bay Ridge Subaru responded

Thank you for sharing your satisfaction with us, Shavon. We appreciate you taking the time to visit our dealership and choosing us for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 18, 2020

Dealership Rating
Employee Rating

Quick and Efficient! Everyone took care of my issues in a prompt (Actually half the initial estimate of time) and very professional way. The dealership was arranged for cu More

by MICHAEL_HAMBURG44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2020

Bay Ridge Subaru responded

Thank you, Michael! We appreciate your wonderful review. Sincerely, Tom Ruggiero, Dealer Principal

June 18, 2020

Dealership Rating
Employee Rating

Always a great experience!! Went in for service and NYS inspection and was greeted by Marc. Everything was done in a timely manner and he answered all my questions. Patricia Schumacher signed me out fast a More

by A.Anacrelico
Recommend Dealer
Yes
Jun 19, 2020

Bay Ridge Subaru responded

We are so happy to know your experience went well. Thanks for your feedback for Marc and Patricia. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

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