Andrea Gerace | Page 7

Just perfect Even during a pandemic, this was an incredibly smooth and happy process with plenty of access to hand cleaning appliances and good coffee in the waiti Even during a pandemic, this was an incredibly smooth and happy process with plenty of access to hand cleaning appliances and good coffee in the waiting room. Efficient and friendly. More

by COLINMLBROWN Verified Customer Verified Customer

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They were so nice and fit us in for the car inspection on the last day they were open before the pandemic shutdown. Very accommodating. the last day they were open before the pandemic shutdown. Very accommodating. More

by DOR425 Verified Customer Verified Customer

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The express feature of Subaru’s service is very helpful. I needed some basic service for my Forester last minute, and the service people handled it quickly band efficiently. I needed some basic service for my Forester last minute, and the service people handled it quickly band efficiently. More

by NANHOFFMAN7 Verified Customer Verified Customer

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Best service, awesome fast work and honest service . Great work they didn’t tell me the brakes are wearing out like other dealers and when are good Great work they didn’t tell me the brakes are wearing out like other dealers and when are good More

by real.mm0 Verified Customer Verified Customer

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I was thrilled that the service department offered to provide valet service during this pandemic. My car was picked up and returned to my home during this time of social distancing. If this had not been provide valet service during this pandemic. My car was picked up and returned to my home during this time of social distancing. If this had not been provided I would not have had the necessary service done. Many ,many thanks! More

by CRASPNN Verified Customer Verified Customer

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Professional service, supply management needs improvement The actual service I received from Alvaro, the counselor, and Andrea, the service manager was excellent: friendly, courteous, professional in every wa The actual service I received from Alvaro, the counselor, and Andrea, the service manager was excellent: friendly, courteous, professional in every way. However, the new battery my car needed was not in stock and had to be ordered for installation two fays later. I consider a battery to be basic operating equipment that should be in stock at all times. It is not an exotic, rarely-replaced part. However, they cheerfully loaned me a clean replacement vehicle and called me hours ahead of the predicted delivery time and delivered my repaired car in excellent condition. I would certainly trust them with my service needs in the future, but I think that their supply management could be improved. More

by David P. Rose, Brooklyn, NY Verified Customer Verified Customer

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Everyone was kind. The problem was fixed with no charge (warranty) and they brought the car back to me (COVID I couldn’t leave house) (warranty) and they brought the car back to me (COVID I couldn’t leave house) More

by MARCYARLIN Verified Customer Verified Customer

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friendly and efficient this dealership is clean, all the service reps are very efficient the location is very convenient to me. this is my second forrester that I purcha this dealership is clean, all the service reps are very efficient the location is very convenient to me. this is my second forrester that I purchased at this location More

by MARYMALONEY97 Verified Customer Verified Customer

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EVERYONE IS Courteous polite professional and very attentive to all my needs questions etc every trip there is a great experience love the new waiting room and enjoy sitting and reading while my car i attentive to all my needs questions etc every trip there is a great experience love the new waiting room and enjoy sitting and reading while my car is taken care of More

by DOUG13 Verified Customer Verified Customer

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I always go to Bay Ridge Subaru because they treat me with respect and service my vehicle properly. I love the new showroom and waiting area. The staff is wonderful too!! Always friendly and happy to hel with respect and service my vehicle properly. I love the new showroom and waiting area. The staff is wonderful too!! Always friendly and happy to help!! I love my Crosstrek!! Best vehicle I've ever owned!! More

by A.Anacrelico Verified Customer Verified Customer

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