Andrea Gerace
Andrea Gerace at Bay Ridge Subaru

Andrea Gerace | Page 8

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

Contact Me
not yet
rated
133 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

Write a Review

133 Reviews of Andrea Gerace

May 05, 2020

Dealership Rating
Employee Rating

I purchased my Subaru from Bay Ridge Subaru and have been taking it there for service ever since. The people in the Sales and Service Departments are knowledgeable and very helpful. Highly recommend Bay Rid More

by David & Sheila
Recommend Dealer
Yes

Other Employees Tagged: Anthony Grippo

May 06, 2020

Bay Ridge Subaru responded

Thank you David & Shelia for your kind review and five star rating. We are glad that we are able to provide with you excellent and helpful service, whether it be sales or service. We appreciate you business and thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

May 04, 2020

Dealership Rating
Employee Rating

During this unfortunate time with this virus, the service manager called us to return the loaner car unless we paid $50 per day. He would not allow us to keep loaner car until the car was repaired. We took More

by MJAMARO1
Recommend Dealer
No

Other Employees Tagged: Alvaro Armas

May 05, 2020

Bay Ridge Subaru responded

MJAMARO1, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. If you would like to discuss this further, please reach out to us.

April 30, 2020

Dealership Rating
Employee Rating

Awesome very kind and professional best service I have ever had I love my truck my service and the people at bayridge Subaru God bless More

by COLLAZORAMON262
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Roy Malinov , Alvaro Armas, Stephanie Dirani, Michael Otero, Joseph Teti

Apr 30, 2020

Bay Ridge Subaru responded

COLLAZORAMON262, thank you for the feedback and five star rating. We hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

April 29, 2020

Dealership Rating
Employee Rating

Pleasant experience every time I visit to have my car Pleasant experience every time I visit to have my car Service, I love the new waiting room very comfortable the staff is helpful friendly Great Dea More

by JGUYTON68
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Peter Marconi, Michael Otero, Alicia Sena

Apr 29, 2020

Bay Ridge Subaru responded

Thank you so much for leaving a review regarding your latest visit. I am pleased to hear that you had a comfortable service experience at our dealership. We appreciate the four star rating and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 20, 2020

Dealership Rating
Employee Rating

The employees there have well professionalism. The workers are there to assist you, and had provided timely service speed and updates in regard to my vehicle. Waiting room contained various amenities More

by Crosstrek123
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Alvaro Armas, Stephanie Dirani, Michael Otero

Apr 21, 2020

Bay Ridge Subaru responded

Crosstrek123, I am happy to hear you had an overall pleasant experience with us. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2020

Dealership Rating
Employee Rating

Subaru has always taken care of me.After this mess is Subaru has always taken care of me. After this mess is over I will be getting another new Subaru. Great car to own and drive. More

by NGMA03
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Michael Otero, Alicia Sena, Don't know who helped me

Mar 30, 2020

Bay Ridge Subaru responded

We look forward to working with you! Subaru are excellent vehicle which is why we believe in our dealership. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs and we appreciate the stellar review. Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2020

Dealership Rating
Employee Rating

The Dealership is very professional and attentive to ones concerns..very pleasant relaxing waiting area ,while your subaru is being serviced...Honest too, Approaches once discovers anything... More

by SUNEEK
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Stephanie Dirani, Michael Otero, Alicia Sena

Mar 27, 2020

Bay Ridge Subaru responded

Thank you for your five star review. I am glad you enjoyed your service experience with us. It was a joy working with you. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2020

Dealership Rating
Employee Rating

Good Service! Thank you! Very Professional! Honestly, & they take time to listen your car issues & make the best recommendation for your car & your Safety...👍. A+ More

by agurto.fernando
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Alicia Sena

Mar 12, 2020

Bay Ridge Subaru responded

Thank you for your great rating for us, Fernando! Our team hopes to work with you again and we appreciate the recommendation. Sincerely, Tom Ruggiero, Dealer Principal

March 03, 2020

Dealership Rating
Employee Rating

Bay Ridge Subaru Home of the Smiling Faces! Going to get service at BRS is the most happiest experience! Everyone one is smiling and greeting me with twinkling eyes! The place is immaculate and More

by VENAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Chris Malone , Stephanie Dirani, HOPE I GOT THEM ALL,

Mar 04, 2020

Bay Ridge Subaru responded

Thank you for the great review, Patie! We are happy to know that you enjoyed our services. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

February 22, 2020

Dealership Rating
Employee Rating

Excellent service. Friendly and kind staff and I especially appreciate their patience with having my 16-month old son running around the lobby (and spilling my coffee!) . Also the weight time was More

by JRDESAPIO23
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Alvaro Armas, Stephanie Dirani, Michael Otero, Alicia Sena

Feb 24, 2020

Bay Ridge Subaru responded

Thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad we were able to assist you and it was an enjoyable experience. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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