Andrea Mashburn

Please do not purchase a vehicle from Infiniti. The QX60 are weak. And the salesman do not care that sale you a piece a junk just as long as they make that sale. The vehicle will hardly make it up The QX60 are weak. And the salesman do not care that sale you a piece a junk just as long as they make that sale. The vehicle will hardly make it up a hill and while going up a hill all you hear is the engine and transmission struggling to make it. , it vibrates something awful while waiting at a red light when having the AC on. Yes I test drove it, but the salesman talked about all the features the vehicle has the entire time, now I know so I couldn’t hear the engine and transmission. I should have known better I know. That’s why I’m warning others not to make the same costly mistake I made. Also when letting the Infiniti salesman and GM know they did not even acted like it bothered them in the least. And they are more concerns like the wind noise and road noise it’s extremely loud while driving down the freeway way. The salesman and GM should be ashamed of themselves. And Infiniti is a piece of junk. More

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The service was was excellent as usual. Constant communication with updates on a timely basis. I would recommend your dealership to anyone Constant communication with updates on a timely basis. I would recommend your dealership to anyone More

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When we bought my car the experience was great, but can't say that about the service department. Took my car in for service, oil change, rotate tires, etc. but they did not rotate the tires. I mark the tires say that about the service department. Took my car in for service, oil change, rotate tires, etc. but they did not rotate the tires. I mark the tires each time so I know they did not rotate them. This also has happened to a relative two times at this dealership! Inconvenience and waste of time. When my car is out of warranty, will definitely go elsewhere. More

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Painless experience Andrea is by far the best service person I have ever worked with at any dealership. In fact this dealership is one of the friendliest . Andrea is by far the best service person I have ever worked with at any dealership. In fact this dealership is one of the friendliest . More

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Service is the reason we own Infiniti's This is the second Infiniti I have purchased from Infiniti of Chattanooga, and the service department is the reason I bought them. After dealing with This is the second Infiniti I have purchased from Infiniti of Chattanooga, and the service department is the reason I bought them. After dealing with BMW, the Infiniti service department was great. Andrea is always very helpful and pleasant to deal with. John is always a hoot to talk with while I'm waiting on my car. As long as they keep up this service department, I will own Infiniti's More

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Very Unprofessional The Lady in the service department was rude and very unprofessional to me. I went in and planned on service for my car which I had done several times The Lady in the service department was rude and very unprofessional to me. I went in and planned on service for my car which I had done several times before with good results and was surprised by this lady. She was o belittling and well just hateful. I will have to start looking for another location to take my business. I am so sorry for the people that have to work around Ms. Meshburn. I experience was so bad I did not even get my service or schedule my upcoming maintenance. I just didn't say anything got into my car and drove away. I am forced to get my new car from another location that will not be as close to my home. More

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very pleasant experience Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk y Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk you into something.....not fun.... Jennifer made the process very simple for me.....she was the only person I dealt with during the buying process. She was great with my wife explaining the features of the car and actually programmed her phone for her... Turned us over to Nick to close....once again, very simple straightforward process.... Appreciate their help and my wife loves her new car More

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Most enjoyable; relaxed;car buying experience ever My first time using this dealership and I’m amazing at the knowledge, warmth and hospitality I received. I’ve have never enjoyed an experience purcha My first time using this dealership and I’m amazing at the knowledge, warmth and hospitality I received. I’ve have never enjoyed an experience purchasing a vehicle as much as I have today with Infiniti of Chattanooga. More

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Amazing Infiniti of Chattanooga is always on top of their game! From sales to service I've never had a disappointing experience. It's a VIP experience each an Infiniti of Chattanooga is always on top of their game! From sales to service I've never had a disappointing experience. It's a VIP experience each and every time. More

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Infiniti of Chattanooga Sales Review I would like commend and thank Sarah Rhoady for the help she provided for us while we were deciding on the purchase of our car. Her professionalism wa I would like commend and thank Sarah Rhoady for the help she provided for us while we were deciding on the purchase of our car. Her professionalism was way beyond my expectation in a very good way. She answered all the questions and was very knowledgeable about all the things I needed to know about the car. We have been dealing with Infiniti of Chattanooga since we purchased our 2002 car. Sarah's friendlinest was outstanding and she has continued to reach out to us making sure everything is ok. More

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