Jennifer Miller

Please do not purchase a vehicle from Infiniti. The QX60 are weak. And the salesman do not care that sale you a piece a junk just as long as they make that sale. The vehicle will hardly make it up The QX60 are weak. And the salesman do not care that sale you a piece a junk just as long as they make that sale. The vehicle will hardly make it up a hill and while going up a hill all you hear is the engine and transmission struggling to make it. , it vibrates something awful while waiting at a red light when having the AC on. Yes I test drove it, but the salesman talked about all the features the vehicle has the entire time, now I know so I couldn’t hear the engine and transmission. I should have known better I know. That’s why I’m warning others not to make the same costly mistake I made. Also when letting the Infiniti salesman and GM know they did not even acted like it bothered them in the least. And they are more concerns like the wind noise and road noise it’s extremely loud while driving down the freeway way. The salesman and GM should be ashamed of themselves. And Infiniti is a piece of junk. More

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The dealership was clean and well kept. Everyone there had a good attitude and was truly happy to help. Everyone there had a good attitude and was truly happy to help. More

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Let me start by saying this was one of the best, efficient, and thorough process I've ever experienced at a car dealership. These folks were responsive and totally accurate with vehicle description. efficient, and thorough process I've ever experienced at a car dealership. These folks were responsive and totally accurate with vehicle description. I appreciate this as I was buying the vehicle from another state and before driving to see it in person wanted to be assured of the overall condition. Jen, Steve, and Mark all made us feel at home and at ease. The entire process went smooth and was in and out to continue my day. Thank you all for a great experience to start enjoying my new ride! If you need a new or used car be sure to check out these folks as they will make you feel at home and take excellent care of you! More

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Very expensive prices for service not required in the Very expensive prices for service not required in the authorized original Manuel issued with the Infiniti. Very expensive prices for service not required in the authorized original Manuel issued with the Infiniti. More

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Had a GREAT experience would recommend to anyone. Looking forward to buying another vehicle in the future. Also.. they have a great inventory. Love the dealership Looking forward to buying another vehicle in the future. Also.. they have a great inventory. Love the dealership More

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ALL the staff in Chattanooga were exceptional. The work ethic specifically of Jennifer, her follow-up and people skills is the reason I returned to this dealership again! I was looking for used, ended up w ethic specifically of Jennifer, her follow-up and people skills is the reason I returned to this dealership again! I was looking for used, ended up with new -leased vehicle. More

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WORST CAR DEALERSHIP EXPERIENCE I'VE EVER HAD!!! WORST DEALERSHIP EXPERIENCE I'VE EVER HAD!! After test driving a 2016 Dodge Dart at Infiniti of Chattanooga, I was HARASSED multiple times a day by ph WORST DEALERSHIP EXPERIENCE I'VE EVER HAD!! After test driving a 2016 Dodge Dart at Infiniti of Chattanooga, I was HARASSED multiple times a day by phone, texts, voicemails, and emails for a week! I only came in to TEST DRIVE the Dodge Dart because I was shopping around for a new car, I DID NOT come in to BUY the Dart that day! However, Nick Pistone and Mitch Thane could not understand that we were ONLY wanting to TEST DRIVE it! They kept us in their office for over 2 hours trying to pressure my boyfriend and me into buying the Dart that day! They also lied to us, saying I was "required to buy GAP insurance" which wasn't true! Several days later, my boyfriend emailed Mitch and told him we were not interested in buying the Dart. Still, the next day, he called my boyfriend and later called me at work! After finally blocking Mitch's number, I then began receiving calls from Jennifer, begging me to come in and buy the Dart! She said it had been "shipped off to auction, but it wasn't too late for them to call and have it brought back for me to buy it!" Also, another LIE! The Dart was still sitting in the dealership lot the next day! This dealership does NOT care about its customers, only about making a profit!!! More

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Awesome Experience! We were in the market for a vehicle and we settled on Infiniti after driving several other vehicles from numerous manufacturers. The sales team at Inf We were in the market for a vehicle and we settled on Infiniti after driving several other vehicles from numerous manufacturers. The sales team at Infiniti of Chattanooga made this the easiest car buying experience I’ve ever encountered. Tim and Jennifer are terrific and had a HUGE role in us choosing Infiniti! I would recommend this dealership to anyone!! More

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very pleasant experience Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk y Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk you into something.....not fun.... Jennifer made the process very simple for me.....she was the only person I dealt with during the buying process. She was great with my wife explaining the features of the car and actually programmed her phone for her... Turned us over to Nick to close....once again, very simple straightforward process.... Appreciate their help and my wife loves her new car More

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Pleasant experience We visited the dealership with a particular vehicle in mind. Immediately bonded with Jennifer and she was able to negotiate a deal we could both live We visited the dealership with a particular vehicle in mind. Immediately bonded with Jennifer and she was able to negotiate a deal we could both live with. Everyone was cordial......... More

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