Nick Pistone

Please do not purchase a vehicle from Infiniti. The QX60 are weak. And the salesman do not care that sale you a piece a junk just as long as they make that sale. The vehicle will hardly make it up The QX60 are weak. And the salesman do not care that sale you a piece a junk just as long as they make that sale. The vehicle will hardly make it up a hill and while going up a hill all you hear is the engine and transmission struggling to make it. , it vibrates something awful while waiting at a red light when having the AC on. Yes I test drove it, but the salesman talked about all the features the vehicle has the entire time, now I know so I couldn’t hear the engine and transmission. I should have known better I know. That’s why I’m warning others not to make the same costly mistake I made. Also when letting the Infiniti salesman and GM know they did not even acted like it bothered them in the least. And they are more concerns like the wind noise and road noise it’s extremely loud while driving down the freeway way. The salesman and GM should be ashamed of themselves. And Infiniti is a piece of junk. More

Print

Had a GREAT experience would recommend to anyone. Looking forward to buying another vehicle in the future. Also.. they have a great inventory. Love the dealership Looking forward to buying another vehicle in the future. Also.. they have a great inventory. Love the dealership More

Print

WORST CAR DEALERSHIP EXPERIENCE I'VE EVER HAD!!! WORST DEALERSHIP EXPERIENCE I'VE EVER HAD!! After test driving a 2016 Dodge Dart at Infiniti of Chattanooga, I was HARASSED multiple times a day by ph WORST DEALERSHIP EXPERIENCE I'VE EVER HAD!! After test driving a 2016 Dodge Dart at Infiniti of Chattanooga, I was HARASSED multiple times a day by phone, texts, voicemails, and emails for a week! I only came in to TEST DRIVE the Dodge Dart because I was shopping around for a new car, I DID NOT come in to BUY the Dart that day! However, Nick Pistone and Mitch Thane could not understand that we were ONLY wanting to TEST DRIVE it! They kept us in their office for over 2 hours trying to pressure my boyfriend and me into buying the Dart that day! They also lied to us, saying I was "required to buy GAP insurance" which wasn't true! Several days later, my boyfriend emailed Mitch and told him we were not interested in buying the Dart. Still, the next day, he called my boyfriend and later called me at work! After finally blocking Mitch's number, I then began receiving calls from Jennifer, begging me to come in and buy the Dart! She said it had been "shipped off to auction, but it wasn't too late for them to call and have it brought back for me to buy it!" Also, another LIE! The Dart was still sitting in the dealership lot the next day! This dealership does NOT care about its customers, only about making a profit!!! More

Print

very pleasant experience Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk y Typically, I hate the car buying experience and process.....move from office to office and talk with multiple people....all typically trying to talk you into something.....not fun.... Jennifer made the process very simple for me.....she was the only person I dealt with during the buying process. She was great with my wife explaining the features of the car and actually programmed her phone for her... Turned us over to Nick to close....once again, very simple straightforward process.... Appreciate their help and my wife loves her new car More

Print

Great service awesome car I was able to work a deal completely on online because I was from out of town. Every person at the dealership I interacted with was professional for I was able to work a deal completely on online because I was from out of town. Every person at the dealership I interacted with was professional for my sales person Jennifer to the GM Nick. Their car was even better than I had hoped both in condition and when I drove it the first time. I would highly recommend INFINITI of Chattanooga. More

Print

Great experience We really had a very low pressure car buying experience with Sarah. I liked how straight forward and professional the dealership is - we knew everyth We really had a very low pressure car buying experience with Sarah. I liked how straight forward and professional the dealership is - we knew everything we could about the car before getting there. They are great communicators by email, phone and in person. There was one issue with the navigation system in the car not working, but they immediately resolved the situation very fairly. The staff stayed at the dealership well after hours to help us. They were extremely hospitable. Not to mention that Sarah is just hilarious and fun to hang out with on test drives, etc. She is like the friend you never knew you had - and not just from a trying to sell you a car standpoint:). Great dealership, great staff. We would definitely buy there again and refer. More

Print

Perfect experience I have always loved Infinity but had been trying to love a Toyota four runner. Although it was a great vehicle. Infinity will always be my choice when I have always loved Infinity but had been trying to love a Toyota four runner. Although it was a great vehicle. Infinity will always be my choice when I’m choosing. Sarah met me in the lot and assured me after she was with someone that she would find me the best to help in the meantime. Nick was the manager that helped to get our numbers where I was comfortable before I even looked at the inventory. Sarah was ready to help as soon as we chose what I could afford and made my experience stress free. Very personable. I felt like family. More

Print

Most enjoyable; relaxed;car buying experience ever My first time using this dealership and I’m amazing at the knowledge, warmth and hospitality I received. I’ve have never enjoyed an experience purcha My first time using this dealership and I’m amazing at the knowledge, warmth and hospitality I received. I’ve have never enjoyed an experience purchasing a vehicle as much as I have today with Infiniti of Chattanooga. More

Print

Professional Staff My experience with the staff at Infinity of Chattanooga was incredible and would recommend this staff to anyone. My needs we're understood and respec My experience with the staff at Infinity of Chattanooga was incredible and would recommend this staff to anyone. My needs we're understood and respected. More

Print

SERVICE Sarah and Nick exuded great sales and personable skills. As we know, it is imperative that a dealership provides competitive pricing and service; but Sarah and Nick exuded great sales and personable skills. As we know, it is imperative that a dealership provides competitive pricing and service; but I am also a big believer that "people buy from people". They made me feel comfortable with Infiniti's service and that they were giving me the best buy possible. I would and have already recommended that anyone wanting an Infiniti go and see them specifically. More

Print