"It is always great working with Chris and the team here!"
- April P
I have been working with Chris on multiple new car leases over the past several years. He is awesome. He listens to what I want, isn't pushy, and is very professional. When working with him I do not feel rushed or pressured. He is very knowledgeable and passionate about what he does. I have always left the dealership feeling good about my experience with Chris. He is even good with kids! The last time I was there I had the chance to meet Andreas, who was also a pleasure to work with. They both took the time to listen to my needs and accommodate. This dealership is not the closest to my home, but I drive here for all of my purchases and service because of the great experience.
"My main man "
I have been a Lexus of Silver Spring customer for a long time . I have purchased my last 3 Lexus from Alex. He make sure that I am taking care from the time I walk to the dealership until the time I walked. We it comes to Sales, Service and tech support he is your MAN
"One of the Best Dealerships Ever"
- Jim in Hanover MD
Our family has purchased several vehicles from Lexus of Silver Spring and each event has been great. Everyone there always treats us more as friends than just customers. Sam Kim was the rep for our latest purchase and, as we would expect, he's professional, courteous, and knowledgable. He dedicates his full time and attention to ensuring that a purchase is what the customer wants. His dual fluency in English and Korean was a plus for us in explaining the vehicle's features in both languages.
We've also dealt with Manager Andreas Tsirikos who, like Sam, is fully customer oriented, amicable and knowledgeable.
Sam's and Andreas' involvement doesn't stop with the completion of a purchase, though. Both are always willing to help in any way possible to ensure that our Lexus experiences continue to be pleasurable well after purchase, with service appointments, or simply for our questions about Lexus/vehicles.
We've also had nothing but good experiences with the service department and Service Manager Nguyen Tang and his team.
"Accommadating and Friendly"
Earnest was accommodating and friendly with all our needs. Definitely a good salesman to deal with. The whole buying experience was good with Lexus of Silver Spring.
"Inpatient young lady;)"
Alex was extremely patient and helpful. I would highly recommend him and Lexus of Silver Spring!! It was my third vehicle purchased from here. Alex and the team did a great job!!!!
- Great service
Thank you Sam for your great service. You are the best. I am going to recommend all my friends to you and Lexus of silver spring. I am a customer for life
"The gold standard for what a salesperson should be"
Layla began by really taking the time to build rapport with and get to know my fiance and me. When it came time to finally make the sale happen, she laid the process out in a straightforward manner, and helped us get an excellent deal on a new NX 300 F Sport!
11/10 would recommend to anyone, and will be back!
"New Lexus NX300"
Rojo provided us an excellent car buying experience. He was friendly, honest and to the point. He did his best to provide us the best deal for the contract. He was patient and spent time explaining everything. We still received a good deal even though my trade-in had negative equity!! Looking forward to new deals in the future from them, I'll be back! A++
Other Employees Tagged:
Top quality customer service by Joel Araojo and Andreas Tsirikos!!! Though this dealership is a bit far from me, I will not go anywhere else! Employees at this dealership were super friendly and helpful! A++
- James D
Mr Rojo was very persistent throughout the process. Not only during initial meeting, but his follow up phone call to see what he could do to make the sale happen. His follow up paid a dividend for him and the Dealerdhip