"Excellent!!!!! Hands down the best"
Sam's the best, We were able to make our deal over the phone and he was pleasant,professional and courteous. This has been our best experience buying a car! Thank you Sam, and Andreas.
"Lexus of Silver Spring Excels"
- Jim in Hanover MD
Having just completed the purchase of our family's fifth Lexus at the Silver Spring dealership, we can use only superlatives to describe the finest levels of customer service, professionalism, courtesy, knowledge, and management one finds there. The staff makes vehicle purchase a pleasant experience from start to finish. In our case, special thanks to Messrs. Andreas Tsirikos and Sam Kim for their dedicated interaction during the discussion and purchase phases, and to Ms. Sally Morshed in finalizing the transaction. Don't pass on a chance to visit this dealership.
"Excellent Lexus Car Excellent Tony Excellent Experience"
I want to thank Lexus of Silver Spring for helping RX350 purchase recently and ES330 12 years ago. Special thanks go to Tony and Andreas, they made my life easy in purchase. Nice people, nice location, very efficient. I highly recommend this Lexus of Silver Spring dealer!
I had the pleasure of dealing with Alex when I leased my new RX. He was patient, professional, knowledgeable, and such a delight to work with. He even took the time to answer my questions (and I had several!) after I took possession of my vehicle. I also had the pleasure of dealing with Sam Kim one time that I called the dealership and Alex wasn't available. I wasn't even his customer, yet he took the time to help me with syncing my vehicle to my garage door opener. Very impressive considering there are way too many salespeople out there who only want to talk to you if and when you're buying something from them.
CJ in the service department is also a delight to deal with when I bring my vehicle in for service. He's so polite and professional, and always has my vehicle finished in no time. The pricing is very fair at this dealership as well.
This is not the closest Lexus store to my home, yet I continue to lease vehicles from this location because the service I get across the board is just that good.
"never go back or recommend "
Tried to buy a car and was given one price from our salesman to get us back to buy only to be given completely different numbers when we actually tried to purchase. Left a deposit on the request of the finance manager and after realizing this was not the dealership for us we requested the deposit back. This was three weeks ago and we are still trying to get it back. Have been told twice it would be credited back and both times it never happened. One time we even when back to the dealership to request and were told it would take seven days. Odd it only took 10 seconds for them to take the deposit. . Very sad I thought they were a better company. 12/20/16
"Sam Kim is the Best!"
- Juanita D
Sam is great. He went the extra mile to show me all the features on my new IS 300. He introduced us to Andreas and Sally and they were exceptional with their assistance in getting our deal done. We purchased 2 cars and will return and purchase from Sam again! Thank you Sam, Andreas, and Sally for a wonderful experience! Highly recommended. - Juanita
"Awesome! Absolutely perfect! Sam is the Best!"
- Steve D
Best dealership experience I've ever had. Sam was fantastic! Sally was fantastic! Sam was such a great person to work with that we decided to get (2) vehicles instead of one. Sam had my (2) vehicles ready to be test driven when we arrived. We made a deal; Sally worked out the details; Sam gave us a complete overview on the operation of both vehicles. Andreas came out a greeted us with some great conversation. If you want a great deal and a great experience, go to DARCARS Lexus of Silver Spring. Grab ahold of Sam, Sally, and Andreas and get a great deal on an excellent brand. CJ in service was also wonderful on giving us complete insight on the vehicle we ended up trading in. This place is A+ in our book. Looking forward to the next car!
"AWESOME experience!! "
Was a little slow getting started, I'd been there for nearly 30 minutes, walking through the dealership and outside the building and the parking lot. Never been approached either place. However, a salesman noticed me surfing the vehicles outside and asked if I needed help or if anyone had helped me, Ali Golestani, "I replied no," from that point, he simply aimed to please. He was very friendly and appreciative.
""Great customer service Sam Kim" "
- Milan Rathod
I drove quite a distance to get the car I wanted & Sam Kim (my salesman) made sure that happened. Sam Kim has even followed up to make sure I'm still happy with my recent purchase. The sales dept. was great as well! The Sam Kim time out of his busy day to answer questions and personally showed me how to use all the options in my 2017 Lexus RX 350! Excellent dealership! Thanks Sam Kim and All other Staff!
- Susie q
My sales representative was Sam Kim and he was helpful in so many ways. He was easy going aND knew what he was doing I was in and out no time
Other Employees Tagged:
, ms. g Han helped me with my fiance and it was great experience as well