Andres Castano
Service Writer
Harbro Sales & Service Inc
546 Providence Rd. / 103 Worcester Rd.
Whitinsville / Webster, MA 01588
I started in this industry back in 2003. I signed up for Auto Shop in high school, completing two years when I graduated in 2005. After, I got a job as a car detailer until 2007 when I got a job as a lube/tire technician at Monro Muffler. I quickly stepped up to brakes, suspension work and exhaust repairs. I moved over to parts, having worked at Napa for 4 and a half years, and then Volvo, Volkswagen and Mazda for the next 9 years as a Parts Manager. When I'm not at work I'm spending time with my dog, my kids or friends. Whatever your vehicle may need, it would be my pleasure to assist you!
Read moreDealership Experience
11 mos
Industry Experience
20 yrs, 8 mos
Specialties & Trainings
Bilingual
Customer Service
72 Reviews
Write a Review72 Reviews of Andres Castano
April 27, 2024
Harbro Auto was absolutely amazing ! I live almost 4 hours away and Mike was truly a pleasure working with. He completely understood my needs and worked with me with my concerns. I highl I live almost 4 hours away and Mike was truly a pleasure working with. He completely understood my needs and worked with me with my concerns. I highly recommend Harbro and Mike . I feel he is a friend of mine now. Other dealerships don't work with customers on any concerns after they purchase a vehicle, but Mike reassured me that they would take care of me and my son. Feels good to have that kind of reassurance from a dealership. And being a family owned business makes it even better. Thank you Mike ! And Everyone at Harbro !!! I give everyone 5 stars 🌟 even if I didn't meet them all because I know they all play a important role. And I have a horrible memory in remembering names due to my cancer. More
Other Employees Tagged: Mike Hare, Mark Hare
April 17, 2024
This was the first time buying a used car and I was a little apprehensive, but I got very good reviews from everyone about Harbor and I am so glad I went there. Everyone there is so kind. I know I made t little apprehensive, but I got very good reviews from everyone about Harbor and I am so glad I went there. Everyone there is so kind. I know I made the right decision by going there. More
Other Employees Tagged: Jon Chesley
April 16, 2024
Harbro service was excellent, actually checked out what the car needed and not all that I thought! I’m very pleased with my first experience with Harbro. By the way, I went to Harbro because of all they we the car needed and not all that I thought! I’m very pleased with my first experience with Harbro. By the way, I went to Harbro because of all they were doing to help clean up our town! More
April 11, 2024
The service department is knowledgeable, professional and the work was completed in a timely manner. the work was completed in a timely manner. More
Other Employees Tagged: Sean Connolly, Jim Bonner, Kevin Shields
April 06, 2024
I had a 2:00 appt for an oil change and tire rotation, I arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. More
April 02, 2024
Very pleasant and professional The service provided Harbor was very pleasant and professional. They had the work completed faster than originally anticipated. Harbor was very pleasant and professional. They had the work completed faster than originally anticipated. More
Other Employees Tagged: Andres Castano
March 28, 2024
Always great service and welcoming atmosphere! The service dept always explains things clearly and are never pushy about future work needed The service dept always explains things clearly and are never pushy about future work needed More
Other Employees Tagged: Andres Castano