Andres Flores | Page 2

The service time took 2. 5 hours for a simple oil change and balancing the tires. I did appreciate the thorough inspection and video that was sent with explanations. My bi 5 hours for a simple oil change and balancing the tires. I did appreciate the thorough inspection and video that was sent with explanations. My bigger issue was with the initial invoice. I sat down to wait and looked at my email and saw the explanation of service and invoice and saw that someone had signed for me at the bottom at the customer signature portion. This is very concerning that I did not see the document until it was signed and in my email - and not signed by me. I believe this is a huge issue that should be rectified within the normal practices. I later asked about it and the employee essentially stated that that isn’t uncommon in service situations where there is less complicated work done. I find it to be not acceptable or okay that my signature was put on a document that I did not read or see. I find it hard to trust the integrity of the work being done here because of that. I really wanted to like it and keep coming back. More

by andrea.meitler Verified Customer Verified Customer

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I would highly recommend anyone looking to purchase a vehicle to start their journey at Walser Subaru vehicle to start their journey at Walser Subaru More

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Philip was incredibly nice and very helpful. He made what could have been a very stressful. Task seem easy. Fantastic service. He made what could have been a very stressful. Task seem easy. Fantastic service. More

by barbara.ismail Verified Customer Verified Customer

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The dealership in Saint Paul is clean, the staff are friendly and the service I received was efficient and informative friendly and the service I received was efficient and informative More

by dwright512 Verified Customer Verified Customer

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Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More

by hharrischristine Verified Customer Verified Customer

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This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would recommend them. More

by lpramann Verified Customer Verified Customer

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Very friendly and informative. No pressure. Explained things in a good manner. Appreciated the gift card. No pressure. Explained things in a good manner. Appreciated the gift card. More

by nancyfrank212 Verified Customer Verified Customer

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We worked initially with Andres, but then with Maria when we came back (Andres wasn't working that day), so we actually spent more time with Maria. We liked working with her very much; she was very personabl we came back (Andres wasn't working that day), so we actually spent more time with Maria. We liked working with her very much; she was very personable and professional, and we appreciated that we didn't feel pressured. Overall the experience was good. More

by frieb003 Verified Customer Verified Customer

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Great and efficient service. Staff was friendly and helpful. Dealer store was very nice and welcoming. Staff was friendly and helpful. Dealer store was very nice and welcoming. More

by clhuntley50 Verified Customer Verified Customer

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Quick response to service needs, check in. Very clean . Kept you informed on your service Very clean . Kept you informed on your service More

by jdbrecht Verified Customer Verified Customer

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