Andres Gonzalez | Page 3

I was sold a broken car with a faulty transmission and nobody at the dealership will help me make it right. Vehicle was driven less than 5k miles after purchase and dealer refused to give me warranty info nobody at the dealership will help me make it right. Vehicle was driven less than 5k miles after purchase and dealer refused to give me warranty info and will not fix issues on the broken vehicle sold to me More

by RICKYJR1500 Verified Customer Verified Customer

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Elijah was awesome . I told him what I was looking for and he took me to the perfect car . What an amazing salesman . I told him what I was looking for and he took me to the perfect car . What an amazing salesman . More

by SHERRY.SHEPHERD Verified Customer Verified Customer

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During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than tw were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues. More

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A lot to choose from i found my truck right away love it if I could get tires that would be awesome if I could get tires that would be awesome More

by MTRHYNESR Verified Customer Verified Customer

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The carmax dealership has an amazing team of people that work there. I was fortunate to have Victor and Andres work with me to get a great car at a great price. I will definitely work with that team in the work there. I was fortunate to have Victor and Andres work with me to get a great car at a great price. I will definitely work with that team in the future. More

by K F Verified Customer Verified Customer

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Thankyou automax Team for a pleasant, stress free experience purchasing a vehicle. TJ Callari was professional - knowledgable about my vehicle of interest and entirely honest. A real plus to deal wit experience purchasing a vehicle. TJ Callari was professional - knowledgable about my vehicle of interest and entirely honest. A real plus to deal with. I can say the same of andres Gonzalez in finance. He was also very prepared, thorough and polite. Second car ive gotten from you folks. If i need another you can bet on it ill be in touch. Good job More

by Dirkcox2 Verified Customer Verified Customer

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I did not feel pressured at all when I purchased my beautiful Chevy Blazer this past week! I completed the deal from test drive to completing the purchase in 2 hours! This is the second vehicle that I beautiful Chevy Blazer this past week! I completed the deal from test drive to completing the purchase in 2 hours! This is the second vehicle that I've purchased from AutoMax Ocala and have recommended others. More

by TPROBST971 Verified Customer Verified Customer

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Thanks to Elijah and Andre for helping me purchase the exact vehicle i was looking for color and all the extras exact vehicle i was looking for color and all the extras More

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The team that help me and their staff was awesome. I love TJ my sale rep and finance officer they were so sure of themselves (knowledgeable). My knowledge of them was "no pain and no regret." Thank I love TJ my sale rep and finance officer they were so sure of themselves (knowledgeable). My knowledge of them was "no pain and no regret." Thank you More

by BRLIDAOJ Verified Customer Verified Customer

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A thoroughly seamless and stress free (well, practically - is buying a car ever TRULY stress free?) experience. I had done a lot of research, but hadn't been quite ready to pull the trigger on purchasing. T - is buying a car ever TRULY stress free?) experience. I had done a lot of research, but hadn't been quite ready to pull the trigger on purchasing. They effortlessly removed all the reasons I had to wait. Everyone I worked with was respectful, professional - and if they didn't have an answer to a question, they found the answer. The honest one - not something made up to close the deal. Heather is great! So is Andres! ...and so is the gentleman whose name I can't remember (I am SO sorry! What can I say? I'm old). Two weeks later, and I'm still VERY happy with the purchase. All the business end/legal stuff that is supposed to happen after the fact has cleared without a hitch. Other dealers could learn a lot from these folks. More

by waydecc Verified Customer Verified Customer

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