Steven Heard

We recently purchased another vehicle from AutoMax, and once again, we had an excellent experience. This is approximately the fifth vehicle our family has purchased from AutoMax over the years, and the con once again, we had an excellent experience. This is approximately the fifth vehicle our family has purchased from AutoMax over the years, and the consistent level of service is a major reason we continue to return. Matt and Ernesto were both professional, knowledgeable, and extremely helpful throughout the entire purchasing process. They communicated clearly, answered our questions, and made sure we felt comfortable and informed every step of the way. The entire experience was smooth and straightforward, without unnecessary pressure. I am extremely happy with my new vehicle and very appreciative of the service we received. Purchasing multiple vehicles from the same dealership speaks for itself, and AutoMax has continued to earn our business and trust. Thank you to Matt, Ernesto, and the entire AutoMax team for another positive experience. I would confidently recommend AutoMax to anyone looking for a dealership that values its customers and provides excellent service. More

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We have purchased 4 vehicles from Automax of Ocala and have referred others in the past. We recently purchased a 2026 Ram 1500. We got the vehicle home and noticed an odd spot. Upon further examination have referred others in the past. We recently purchased a 2026 Ram 1500. We got the vehicle home and noticed an odd spot. Upon further examination (crawling under the truck) we discovered it has been in a wreck. Nowhere at anytime was this disclosed to us. The repair was very obvious. Bolts missing and missing trim clips as well as spot welds not painted and rusting. The very next day we called and returned to Automax. They would not undo the deal, would not fix the problem, would not discuss even helping to pay for the damage to be repaired correctly. Because this damage involved the rear bumper, safety features also no longer work like blind spot warning, lane detection, and back up monitor. Days later they want to trade us into a different vehicle at our cost for tax, tag, and other dealer fees. Automax clearly does not value a multi repeat customer! The same way we refer customers to them, now we will make it known how they mishandled this issue. More

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I don’t even know where to start. Frank lied to me. The truck should’ve never passed inspection and sold to me. They knew about the problem with the truck. They had it at Ford in Febr Frank lied to me. The truck should’ve never passed inspection and sold to me. They knew about the problem with the truck. They had it at Ford in February with the help of Florida credit union was able to make them take the truck back when I received my car back from them, everything was stolen out of the car More

by SCODEL3 Verified Customer Verified Customer

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You can purchase a car anyplace; But after purchase we felt good about the whole experience! Everything handled in a transparent manor, prices posted, and could not purchase the car after I said yes, un felt good about the whole experience! Everything handled in a transparent manor, prices posted, and could not purchase the car after I said yes, until we took a test drive. Then Victor delivered the car along with all the features! More

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We had a great experience at Automax. They listened to our needs and presented a quote that addressed our concerns. Haley was amazing. She worked with us and answered any questions we had They listened to our needs and presented a quote that addressed our concerns. Haley was amazing. She worked with us and answered any questions we had with professionalism and patience. Our experience far exceeded any previous car buying excursions. We love our Elantra Hybrid. More

by FSCHAFER Verified Customer Verified Customer

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This was by far the most pleasant experience I have ever had when buying a vehicle. Ryan was so knowledgeable and willing to find what I wanted, not what they wanted to sell me. I will definitely come bac had when buying a vehicle. Ryan was so knowledgeable and willing to find what I wanted, not what they wanted to sell me. I will definitely come back for my next vehicle purchase, and will DEFINITELY let everyone know where I bought my truck!!! More

by memevans0828 Verified Customer Verified Customer

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Great customer service young man keep up the good work! I will definitely be sending you more customers. I will definitely be sending you more customers. More

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I walked in, told them what i want, what i need and they put me in something that day… put me in something that day… More

by LANCEPOTENZA Verified Customer Verified Customer

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Second time getting a car from AutoMax Ocala & per usual, they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was looking for. Thank you both! More

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The sales people at Auto Max are very knowledgeable and friendly. They also go out of there way to make sure you are satisfied with everything friendly. They also go out of there way to make sure you are satisfied with everything More

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