Andres Gonzalez | Page 9

Haley smith was such a good sales person & we had a wonderful experience with her. We had some issues in getting the right interest rate for our budget and almost walked away without a car but ended up wonderful experience with her. We had some issues in getting the right interest rate for our budget and almost walked away without a car but ended up being able to work with the bank and finance the car in our budget. More

by TAYLOR.WARREN01 Verified Customer Verified Customer

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Yes, my wife and I were extremely satisfied with veteran salesman Mr. Frank Portfleet. He was very professional yet down to earth, as well as efficient with our time. We told him our vehicle desires and in salesman Mr. Frank Portfleet. He was very professional yet down to earth, as well as efficient with our time. We told him our vehicle desires and in a relatively short time, we were driving off the lot, smiling, astonished and we'll pleased with our 2020 Hyundai Santa Fe. Thank you Automax! Special Shout out to Mr.Portfleet for great service! Thank you : ) More

by OSCARMEYER2200 Verified Customer Verified Customer

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Ernie was great to work with. Nice, nice guy!! He was helpful, supportive and professional. Everyone we met there was friendly and helpful. Andres helped with our financing. Nice, nice guy!! He was helpful, supportive and professional. Everyone we met there was friendly and helpful. Andres helped with our financing. He was friendly, knowledgeable and made it so simple. We left there feeling like we got the best possible deal and trade in. I highly recommend AutoMax Ocala to anyone looking for a vehicle. I would definitely buy from them again!! More

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Andres Gonzalez & Ben Jackson got me the deal I wanted on a sweet Hyundai Kona N-Line with only 5000 miles. Couldn't be happier. a sweet Hyundai Kona N-Line with only 5000 miles. Couldn't be happier. More

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Being a non-branded auto dealership, Auto Max is operated very professionally. Our salesman Mykal, was very low keyed, yet to the point. Everything about the experience was smooth and “bump in the road” fr very professionally. Our salesman Mykal, was very low keyed, yet to the point. Everything about the experience was smooth and “bump in the road” free. Until I drove the truck about 5 to 6 hundred miles and the check engine light came on. Took the Ram 3500 I had purchased with a 24 month 24,000 mile extended warranty. When the Chrysler dealership in Gainesville Florida ran the warranty the DPF components were specifically not covered. This was not disclosed at the time of purchase of said warranty. Now for this item to just jump up and fail after purchase of vehicle is rather suspicious, but things do happen at the most inopportuned time. Not accusing anyone of misleading or miscommunication, I would say not explaining the limitations of the warranty you are selling to your buyer. The repair that is going to have to be done is between $4,300.00 and $4,700.00. Now when the engine light came on I took the vehicle to a local auto-parts store, they did a diagnostic read out, and told me what was wrong. Too my dismay the Chrysler garage found the same thing, and the system was severely clogged and needed total replacement. One. I am not happy about the mechanical failure of the EGR filtering system, but no one caught it when the vehicle was run through your shop. Two. If it did come up, and the codes were cleared, that scenario makes me shudder. Or three, your people at the closing of the sale and the signing of the documents, and purchasing the extras the finance person presented to us, when she only had a limited knowledge of the additional products they were offering to the purchasers. Do I expect anything to be done to relieve my financial pain, No. I just want you to be aware of the cracks in the foundation of your well presented dealership. Thank you for viewing this. Steve Lombardi More

by FOXPOINTFARM Verified Customer Verified Customer

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It was great. Quick. Efficient. Willing to work with you and listen to you. Good Quick. Efficient. Willing to work with you and listen to you. Good More

by GATORRAY1999 Verified Customer Verified Customer

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Muy agradable, atento, nos consiguieron un carro ,y nos ayudaron con todo ♥ gracias por ser tan amable ayudaron con todo ♥ gracias por ser tan amable More

by MARIANAZARIO59 Verified Customer Verified Customer

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Sales manager Scott and Salesman AJ were great and very knowledgeable which made my car buying experience quick and pleasant. Dan in finance was very helpful as well. Overall great experience and I’d highl knowledgeable which made my car buying experience quick and pleasant. Dan in finance was very helpful as well. Overall great experience and I’d highly recommend checking them out. More

by BDIPPOLITO1 Verified Customer Verified Customer

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Car purchased with 22k mileage but tires wear indicated to me that either mileage or tires were not right. Blowout and subsequent tire purchase while traveling cost me alot of time and money. I love my ho to me that either mileage or tires were not right. Blowout and subsequent tire purchase while traveling cost me alot of time and money. I love my honda but so.ething doesn't jive. I feel taken and I am not happy. More

by suziquebt99 Verified Customer Verified Customer

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Andre was great. He greeted us promptly and helped us get a great truck. All of the staff was helpful and made the car buying process less stressful and quick. He greeted us promptly and helped us get a great truck. All of the staff was helpful and made the car buying process less stressful and quick. More

by CBARNETT06 Verified Customer Verified Customer

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