Andres Luera | Page 16

Excellent customer service an quick to respond to my questions we solved my problem and I was finished wuickly questions we solved my problem and I was finished wuickly More

by KAREN_WEINSTOCK Verified Customer Verified Customer

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Nice, polite and excellent service right on time, and I waited less than they told me. waited less than they told me. More

by BUKLA78 Verified Customer Verified Customer

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Andres Luera is always very professional, explains clearly the service plan for the car's needs. Every time he provides an outstanding service. clearly the service plan for the car's needs. Every time he provides an outstanding service. More

by JCVZ65 Verified Customer Verified Customer

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The dealer was quick to see me for my appointment. The waiting area was clean and organized as well. The waiting area was clean and organized as well. More

by albaniegutierrez Verified Customer Verified Customer

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I went to Honda on Grand to get my oil change, tires rotated, and my safety recall fixed. When I went, they said they didn’t have the parts to fix my safety recall. After my service, I left and took the rotated, and my safety recall fixed. When I went, they said they didn’t have the parts to fix my safety recall. After my service, I left and took the ten minute drive home. On my drive home, my hub cap fell off on the side of the highway. When I called Honda after I realized it, they told me they needed to “check the cameras” to make sure I even came with one on my tires. After I retraced my steps, I found my hub cap on the side on the highway and retrieved it. I went back to honda and ask that they reinstall it and make sure that each hub cap was installed correctly. I am just disappointed that the service was not done right the first time and I needed to search for my hub cap when it was their fault it wasn’t installed correctly. Additionally, I wasn’t really believed when I called back to ask about it. More

by ALEXANASTASI2001 Verified Customer Verified Customer

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On time and very easy , associate was very helpful and knowledgeable. Will recommend Honda on grand knowledgeable. Will recommend Honda on grand More

by KOROUSHVAZIRI Verified Customer Verified Customer

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Very good service i’m satisfied with the service. . i highly recommend the service dept . i highly recommend the service dept More

by MARAISHI Verified Customer Verified Customer

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i had a oil change appointment and it took 2 hrs to complete. The service person, Andre, was rude when asked why its taking 2 hrs for an oil change when i had an appointment! NOT going there again and complete. The service person, Andre, was rude when asked why its taking 2 hrs for an oil change when i had an appointment! NOT going there again and i would not recommend this place. More

by girikrei Verified Customer Verified Customer

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Great experience, very personable excellent customer service. Made sure I stayed updated during my wait. service. Made sure I stayed updated during my wait. More

by crywilson Verified Customer Verified Customer

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Andres was very polite and professional. He provided me with an accurate time of work completion. He provided me with an accurate time of work completion. More

by lucysalgado530 Verified Customer Verified Customer

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