Andres Luera | Page 17

My family and I have been loyal customers of Honda On Grand for several years now. We have always received the best service from Kevin and Andres in the service department, whenever we come here. Quick s Grand for several years now. We have always received the best service from Kevin and Andres in the service department, whenever we come here. Quick service and trustworthy guys. Always happy to help and answer all your needs to their best ability. The rest of the service department needs to work a bit on their friendliness and customer service. More

by Aneta Verified Customer Verified Customer

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Friendly service, transparent communication, clean environment, knowledgeable associates, and would highly recommend. Would return for service needs. environment, knowledgeable associates, and would highly recommend. Would return for service needs. More

by JENNYSPANO Verified Customer Verified Customer

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Excellent service and addressed my concerns about the battery being run down which needed to be replaced during oil change.Got me out in less than an hour. battery being run down which needed to be replaced during oil change.Got me out in less than an hour. More

by RICHGATTONE Verified Customer Verified Customer

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Very good service, good customer service. The time they took was not too long, so it was good The time they took was not too long, so it was good More

by PURPLENALLELY Verified Customer Verified Customer

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Great customer service and clean waiting area. Appreciated the coffee and television. Thank you very much Appreciated the coffee and television. Thank you very much More

by LEALBERE1 Verified Customer Verified Customer

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I think this is one of the better service departments in the Chicagoland area. Service for my Civic SI was prompt and efficient. I waited the exact amount of time that I was quoted. The shop was clean an the Chicagoland area. Service for my Civic SI was prompt and efficient. I waited the exact amount of time that I was quoted. The shop was clean and organized and the wait area has plenty of seating and WIFI. Andres was pleasant to work with and seemed knowledgable about the Honda brand and the work I needed done on my Civic SI. More

by karbajuyo Verified Customer Verified Customer

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My car had made a noise after regular maintenance at the dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still mak dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still making noises due to previous alignment issue. The car had never had alignment check before. This should have been recognized and serviced. Unfortunately it is still affecting my car’s performance. More

by Amdickin Verified Customer Verified Customer

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Honda on Grand is always great too me. Andres and Dave A are amazing as always. Andres is always prompt and quick Andres and Dave A are amazing as always. Andres is always prompt and quick More

by Dje1980 Verified Customer Verified Customer

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Good job! We are so proud whit Honda and the people work in the company 👍🏻 We are so proud whit Honda and the people work in the company 👍🏻 More

by MARYALY20 Verified Customer Verified Customer

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Been going here for years and first time that I had issues. Was never notified when my car was done. I had forgotten my coupons but was told by Andres that he would go online and get all that applied issues. Was never notified when my car was done. I had forgotten my coupons but was told by Andres that he would go online and get all that applied. I offered to go online right then and he told me not to worry about it. They were very busy at the time of drop off. When I went to pick up my car, no one was in service to speak to after paying. There was a coupon for free front wiper inserts with oil change, which I didn't get and a complimentary battery test, which I am not sure if I received. More

by katarinaww Verified Customer Verified Customer

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