Andres Luera | Page 18

Andres was polite and professional. He provided an accurate time of when my car would be ready. Great customer service. He provided an accurate time of when my car would be ready. Great customer service. More

by lucysalgado530 Verified Customer Verified Customer

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Amazing I am so happy with the amazing customer service. I am so thrilled that my car was covered. I was having a lot of issues with it with the transmission. I really appreciate Honda and the great service I am so thrilled that my car was covered. I was having a lot of issues with it with the transmission. I really appreciate Honda and the great service. I will recommend you to everyone. More

by NICOLE_KARRIS Verified Customer Verified Customer

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My family and I have been loyal customers of Honda On Grand for several years now. We have always received the best service from Kevin and Andres in the service department, whenever we come here. Quick s Grand for several years now. We have always received the best service from Kevin and Andres in the service department, whenever we come here. Quick service and trustworthy guys. Always happy to help and answer all your needs to their best ability. The rest of the service department needs to work a bit on their friendliness and customer service. More

by Aneta Verified Customer Verified Customer

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Friendly service, transparent communication, clean environment, knowledgeable associates, and would highly recommend. Would return for service needs. environment, knowledgeable associates, and would highly recommend. Would return for service needs. More

by JENNYSPANO Verified Customer Verified Customer

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Excellent service and addressed my concerns about the battery being run down which needed to be replaced during oil change.Got me out in less than an hour. battery being run down which needed to be replaced during oil change.Got me out in less than an hour. More

by RICHGATTONE Verified Customer Verified Customer

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Very good service, good customer service. The time they took was not too long, so it was good The time they took was not too long, so it was good More

by PURPLENALLELY Verified Customer Verified Customer

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Great customer service and clean waiting area. Appreciated the coffee and television. Thank you very much Appreciated the coffee and television. Thank you very much More

by LEALBERE1 Verified Customer Verified Customer

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I think this is one of the better service departments in the Chicagoland area. Service for my Civic SI was prompt and efficient. I waited the exact amount of time that I was quoted. The shop was clean an the Chicagoland area. Service for my Civic SI was prompt and efficient. I waited the exact amount of time that I was quoted. The shop was clean and organized and the wait area has plenty of seating and WIFI. Andres was pleasant to work with and seemed knowledgable about the Honda brand and the work I needed done on my Civic SI. More

by karbajuyo Verified Customer Verified Customer

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My car had made a noise after regular maintenance at the dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still mak dealership. My next visit, I made note of this and that the alignment may have been off. That was evident in the service inspection. Car is still making noises due to previous alignment issue. The car had never had alignment check before. This should have been recognized and serviced. Unfortunately it is still affecting my car’s performance. More

by Amdickin Verified Customer Verified Customer

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Honda on Grand is always great too me. Andres and Dave A are amazing as always. Andres is always prompt and quick Andres and Dave A are amazing as always. Andres is always prompt and quick More

by Dje1980 Verified Customer Verified Customer

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