Andrew Bassett | Page 38

Curry Honda Review Everything was easy It was my first time buying a car and Andrew Bassett was very personable and made the process easy to deal with. Would recommend. Everything was easy It was my first time buying a car and Andrew Bassett was very personable and made the process easy to deal with. Would recommend. More

by RCARRIER Verified Customer Verified Customer

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Leasing I stopped at Curry Honda on a Saturday morning. Although the place was crouded, I was greeted by the front desk in a friendly manner. My sales rep w I stopped at Curry Honda on a Saturday morning. Although the place was crouded, I was greeted by the front desk in a friendly manner. My sales rep was busy, so he turned us over to Andy B. He made us feel at home. He explained and answered all our question. We text drove the 2019 CRV, and decided that's what we wanted. Although, they didn't have the color, Andy, said not to worry, he can get it no problem. He called the next day and said he found what we wanted and could pick it up later in the week. I have purchased several cars in the past, and will continue to go there. There service is also very friendly and knowledgeable. More

by PPICHE1955 Verified Customer Verified Customer

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Great buying experience Andy was helpful & pleasant. Best buying experience I have had. Andy was thorough and professional. I would recommend without hesitation. Thank you t Andy was helpful & pleasant. Best buying experience I have had. Andy was thorough and professional. I would recommend without hesitation. Thank you to everyone at Curry. More

by RUTHBANTA85 Verified Customer Verified Customer

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Excellent experience Customer service here is exceptional. Everyone is extremely knowledgeable about the vehicles they sell, very friendly and very welcoming. They don't p Customer service here is exceptional. Everyone is extremely knowledgeable about the vehicles they sell, very friendly and very welcoming. They don't pressure you into something you don't want nor do they try and upsale. I had done extensive research prior to coming to the dealership and they were still able to teach me some things about the car that I didn't know. Andrew sat me down and told me exactly what I wanted to hear, no games, no bs. If you're in the market for a new or used Honda, I highly recommend coming to Curry. More

by Dbo1987 Verified Customer Verified Customer

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New car, Honda Civic Excellent new car experience. Superb, friendly, polite, knowledgeable, cognizant, up-to-date, helpful, accommodating and well informed on all aspects Excellent new car experience. Superb, friendly, polite, knowledgeable, cognizant, up-to-date, helpful, accommodating and well informed on all aspects of the car. Recommend highly! More

by RGOODY117 Verified Customer Verified Customer

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Wonderful Everyone worked super hard to make the deal. Andy explained everything extremely thoroughly and was completely knowledgeable about the pilot and all Everyone worked super hard to make the deal. Andy explained everything extremely thoroughly and was completely knowledgeable about the pilot and all the features. Also very professional. More

by TROVERLOOK Verified Customer Verified Customer

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New Car Andrew showed strong Customer Service and explained all our question in full we were able to make decisions without any pressure good work from Andr Andrew showed strong Customer Service and explained all our question in full we were able to make decisions without any pressure good work from Andrew and looking forward to workwith him in the future More

by NHSSLK Verified Customer Verified Customer

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Quick and easy My appointment for my first service on my CR-V was done well and efficiently. Everyone was professional and friendly. It was a very positive experien My appointment for my first service on my CR-V was done well and efficiently. Everyone was professional and friendly. It was a very positive experience all around. More

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Transmission fluid drain and fill on 2015 Honda Civic SE I brought my car in for a transmission fluid drain and fill because on April 24 I found the transmission fluid fill cap was removed and set aside next I brought my car in for a transmission fluid drain and fill because on April 24 I found the transmission fluid fill cap was removed and set aside next to filler hole. Apparently this cap had been off since the car was new, as I am the only person who has ever been under the hood of my car and I did not remove it. As a retired mechanical engineer, I perform all maintenance that can be done by owner (synthetic engine oil changes, trans fluid drain/fill, coolant drain/fill) and was preparing to perform the trans fluid drain/fill operation. This car has no trans fluid dipstick, and the filler hole and cap are almost impossible to see unless you use a light and look for them, so there was no reason I would ever look for or remove the cap until now. The undisputable fact is the filler cap had been off since the car was new. Car was purchased new at Curry Honda March 29, 2015. So either the cap was never installed at the factory (this car built in Canada) or it was removed at Curry during initial checkout back in 2015. Perhaps new cars from the factory arrive at Curry without fluids and the trans fluid is added by the dealership? That would explain why the filler cap was removed. I am reporting this so Curry Honda is formally aware of the fact they delivered a new vehicle with trans fluid filler cap removed. Prior to bringing the car into Curry on Apr 25 for trans fluid drain/replace, I explained these details to Andy Bassett, who sold me the car and whom I trust and have confidence in. I explained I wanted the service dept at Curry to checkout the quantity and quality of the trans fluid to see if any contaminants or moisture had entered the fluid over the 4 years the cap was off. I also asked if there was anything Curry could do for me, seeing as how this situation was missed by them back in 2015. Andy did check with service and explained I had no recourse. I decided I wanted an expert opinion on the trans fluid condition, so I brought the car in the next day for service. Again, I mention these facts so the service manager and owner of Curry Honda Chicopee are aware of what happened. As a former service manager myself, I would have offered something to my customer; maybe a sharing of the cost to perform the $119 service. More

by mzanercik Verified Customer Verified Customer

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Lease #2! I came in yesterday for a simple oil change, and ended up working with Andy to get into a new car! Loved the service I was given for the second time a I came in yesterday for a simple oil change, and ended up working with Andy to get into a new car! Loved the service I was given for the second time around with him, and Curry Honda in general. More

by JAMIEABAXTER Verified Customer Verified Customer

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