Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 14

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
157 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

31 yrs, 9 mos

Languages Spoken

English English

5.0

157 Reviews

Write a Review

157 Reviews of Andrew Horne

December 11, 2020

Dealership Rating
Employee Rating

Gary & Dale patiently provided me with advice and valuable insight to help me make my purchase decisions. Andy Horne helped me with my first service and purchasing the best service plan. I woul More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook , Gary Napierkowski Sr

Dec 12, 2020

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2020

Dealership Rating
Employee Rating

Excellent service at Mercedes Benz Princeton. I could not be happier with my car or the staff there. Trustworthy and knowledgeable with years of experience. More

by Klara9038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2020

Dealership Rating
Employee Rating

As usual, always happy with aspect of Mercedes Benz of Princeton. This time it was Andy in service and always Alex in sales. Thank you guys. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Nov 20, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 24, 2020

Dealership Rating
Employee Rating

Andrew was pretty friendly and helpful. I like the customer service in this dealership. My whole family has mercedes . I had a bad experience with mercedes dealership in Maryland. This one is so far s More

by yuyu.zhangx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 12, 2020

Dealership Rating
Employee Rating

Service appointment was easy and fit my schedule. Andy kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. More

by Jcppvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 19, 2020

Dealership Rating
Employee Rating

First service on my Winnebago Navion Sprinter. Andy took the time to explain how the systems needing service worked and gave good advice on tires and alignment. More

by Thomas Arey
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Sep 22, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2020

Dealership Rating
Employee Rating

I took my car this week for its first scheduled maintenance service. Andy in the Service Department was very efficient in completing the necessary paperwork for my appointment and answering the man More

by Donna R
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 22, 2020

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Dealership Rating
Employee Rating

Nice staff quick response and quick service. The only downside is I had to wait a week for open spot but I guess thats normal. More

by realedison.yin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 05, 2020

Dealership Rating
Employee Rating

A+ service!!! Thank you for your great service to my vehicle and continue to do outstanding customer service! Be safe and I look forward to doing business in the near future. More

by tionae315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2020

Mercedes-Benz of Princeton responded

Thank you for your 5 star service review. We are glad that Andy was able to assist you with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 02, 2020

Dealership Rating
Employee Rating

Professional, courteous, on-time service Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is pr More

by Orca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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