Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 13

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
155 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

155 Reviews

Write a Review

155 Reviews of Andrew Horne

May 27, 2021

Dealership Rating
Employee Rating

Great dealership and service. Brian from service was very helpful and knowledgeable. Concerning every customer needs. I would recommend mb of Princeton to my friends and family. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

May 27, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 17, 2021

Dealership Rating
Employee Rating

Check in and out was convenient and Small oversight was quickly resolved, time frame for drop off and pick up was Friendly. Basic service performed and all recalls updated. More

by Napoleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

May 18, 2021

Mercedes-Benz of Princeton responded

We are glad that Andy, Linda and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 16, 2021

Dealership Rating
Employee Rating

Well organized. Service managers very knowledgeable. A very pleasant experience. Nice waiting area. Wanted service department of just check my new rv before I took it out for its maiden voyage. It was ne More

by jsquinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 01, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE so glad I worked with Vasil . He was amazing and such a great help. I am in love with my new benz!! So happy More

by kristeneasterling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera, Vasil Cherepania, Robert John Lisi , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

May 04, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2021

Dealership Rating
Employee Rating

The check engine light came on in our brand new Sprinter. Mercedes of Princeton told us we could bring it right in. They quickly diagnosed the problem and had us back on the road in less than 2 hours. The se More

by DavidK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 07, 2021

Dealership Rating
Employee Rating

Great service. There were no hidden charges and service was done efficiently and in the time promised. The dealership was very accommodating and extremely friendly!! More

by sundeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

Feb 09, 2021

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! We are so pleased that Miguel and our service team assisted you on your Mercedes-Benz. We look forward to seeing you again! Thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Dealership Rating
Employee Rating

Great experience as usual with service. All issues were resolved to my satisfaction. Great having a loaner as service took a little longer than anticipated. Car was cleaned and had a great fragrance inside More

by keithpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 16, 2021

Dealership Rating
Employee Rating

Arno Orsini did an outstanding job helping us with the car. The details were seemless. I forget the young gentleman’s name who gave us the orientation of the cars instruments but he explained everything More

by howiebeissel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

Jan 16, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 11, 2020

Dealership Rating
Employee Rating

Gary & Dale patiently provided me with advice and valuable insight to help me make my purchase decisions. Andy Horne helped me with my first service and purchasing the best service plan. I woul More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook , Gary Napierkowski Sr

Dec 12, 2020

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2020

Dealership Rating
Employee Rating

Excellent service at Mercedes Benz Princeton. I could not be happier with my car or the staff there. Trustworthy and knowledgeable with years of experience. More

by Klara9038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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