Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Andrew Lorenzzi

Overview Reviews (20)

Contact Me

View All Employees

< View All Employees

Andrew Lorenzzi

Refer Me

Andrew Lorenzzi | Page 2

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me

4.6

20 Reviews

Overview Reviews (20)

4.6

20 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Andrew Lorenzzi

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

20 Reviews of Andrew Lorenzzi

February 02, 2024

Dealership Rating

Employee Rating

I HAD A VERY GOOD PLEASANT EXPERIENCE WITH DARIO AND ANDREW I LOVE MY CAR SUPER NICE ANDREW I LOVE MY CAR SUPER NICE More

by MARIBILL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: DARIO AND ANDREW

Helpful 0

Report | Print

Feb 02, 2024 -

Lexus of Pembroke Pines responded

Maribill, congrats on your new car! We are elated that Dario and Andrew helped you find a new ride you love. Thank you for choosing Lexus of Pembroke Pines!

January 28, 2024

Dealership Rating

Employee Rating

We have buying cars from your dealership for TWENTY years. This was the worst experience with your dealership. It started with the salesman we had an appointment with and who confirmed multiple ti years. This was the worst experience with your dealership. It started with the salesman we had an appointment with and who confirmed multiple times. He was no where to be found and couldn’t be reached. Then we were given someone who really didn’t know what he was doing. He never followed up our calls or sent the videos he was supposed to send. He never updated us when the delivery of the car was delayed. The tech review wasn’t clear and we needed Adam Just not good. I’m disappointed. More

by LDSOFF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Helpful 0

Report | Print

Feb 03, 2024 -

Lexus of Pembroke Pines responded

I'm really sorry to read about your recent car-buying experience. It's clear we've let you down and for that, I apologize. We value all of our customers, especially loyal ones like yourself, and aim to provide excellent customer service in every interaction. If you're open to discussing this further, please reach out directly so we can address any unresolved issues or concerns you may have had during your visit with us and try to regain your trust in us. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 20, 2024

Dealership Rating

Employee Rating

Very pleased with the deal I got for the vehicle I wanted. Awesome experience. Best dealer wanted. Awesome experience. Best dealer More

by JERRYAREYES92

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander

Helpful 0

Report | Print

Jan 22, 2024 -

Lexus of Pembroke Pines responded

Thanks for the review, Jerry! We appreciate the kind feedback and hope to see you again at Lexus of Pembroke Pines. Safe travels!

January 03, 2024

Dealership Rating

Employee Rating

The experience was better than anticipated. Israel and Andrew and credit manager were all knowledgeable, professional and helpful Israel and Andrew and credit manager were all knowledgeable, professional and helpful More

by HEH715

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Israel Rigaud

Helpful 0

Report | Print

Jan 03, 2024 -

Lexus of Pembroke Pines responded

We're thrilled to know that our team at Lexus of Pembroke Pines exceeded your expectations! It's great to see Israel, Andrew, and our credit manager were able to assist you effectively. Thanks for sharing your experience with us!

December 26, 2023

Dealership Rating

Employee Rating

Andrew was very attentive and made the transaction seamless. I would recommend Lexus of Pembroke Pines. seamless. I would recommend Lexus of Pembroke Pines. More

by nisrm1

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 26, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Andrew was able to provide you with a seamless transaction at Lexus of Pembroke Pines. Your recommendation means the world to us, thank you!

December 21, 2023

Dealership Rating

Employee Rating

Andrew is an asset to the organization. He follows up and seems concerned a out the customer's needs. He makes a good first impression. He follows up and seems concerned a out the customer's needs. He makes a good first impression. More

by rdlanier

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 21, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Andrew made a positive impression and was attentive to your needs at Lexus of Pembroke Pines! We appreciate the feedback — thank you!

December 08, 2023

Dealership Rating

Employee Rating

I should have been given a better rate for the down payment I gave and my excellent credit score payment I gave and my excellent credit score More

by jsharel427

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander, Gemma Urbina

Helpful 0

Report | Print

Dec 09, 2023 -

Lexus of Pembroke Pines responded

We appreciate your review and feedback, however, it's disappointing to see we fell short of delivering a 5-star experience. We strive to offer high-quality vehicles with fair pricing and competitive interest rates, and we are sorry to heave left you with the wrong impression. If you would like to discuss this further, please don't hesitate to reach out to me directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 15, 2023

Dealership Rating

Employee Rating

Amazing experience and great costumer service at the dealership with wonderful employees available of taking care of business dealership with wonderful employees available of taking care of business More

by christophermeneses94

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kazi Sofian, Alejandro Font Rodriguez

Helpful 0

Report | Print

Aug 16, 2023 -

Lexus of Pembroke Pines responded

Christopher, we're glad to know you had an amazing experience at Lexus of Pembroke Pines. Our team strives to provide great customer service, and we're happy to hear this was reflected in your experience!

June 19, 2023

Dealership Rating

Employee Rating

I purchased my first vehicle at the dealership, they were professional and helpful through the whole process. I feel I got a good deal and great vehicle. professional and helpful through the whole process. I feel I got a good deal and great vehicle. More

by NICKDAGOSTINO95

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario F Padron , Fanny Alfaro

Helpful 0

Report | Print

Jun 19, 2023 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines, Nick! We're glad to hear that our team provided you with a professional and helpful experience. Enjoy your new vehicle and drive safely!

January 29, 2023

Dealership Rating

Employee Rating

Extremely respectful and personable. Took the time to help answer any and all questions as well as made us feel important. The video message following the phone conversation is a phenome Took the time to help answer any and all questions as well as made us feel important. The video message following the phone conversation is a phenomenal idea and great sales tactic! Good job for whoever had that idea! Keep up the great work Andrew! More

by Steven

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

Report | Print

Jan 30, 2023 -

Lexus of Pembroke Pines responded

Hi Steven - thank you for the review. We're glad to hear that the Lexus of Pembroke Pines team impressed you. We appreciate your business and these kind words. See you again next time.

Get a $150.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.