Andrew Luper | Page 13
Service Manager
Crain Volkswagen of Fayetteville
2011 W Foxglove Dr
Fayetteville, AR 72704
271 Reviews
Write a Review271 Reviews of Andrew Luper
July 11, 2022
Scheduled appointment weeks in advance, dropped our car off day before appt so they could have it first thing on day of appt. Received a call on day of appt saying they didn’t have the part (DPF Filter) an off day before appt so they could have it first thing on day of appt. Received a call on day of appt saying they didn’t have the part (DPF Filter) and it would be days before they could complete the job. They blamed Parts, they blamed employee turnover, they blamed other customers cars…. They blamed everyone but themselves. Service Department is Not honest nor trustworthy More
Other Employees Tagged: Mack Butler
July 09, 2022
Great job making you feel like you are the only one in the dealership. Kind and attentive to your needs. the dealership. Kind and attentive to your needs. More
Other Employees Tagged: Bradon Grisham, Robert Gilmore, Jose Rivera, Hunter Smith, Brenton White, Shane Roberts, Mack Butler , Jason Buratowski, Tommy Pittenger
July 08, 2022
Great experience. Everyone is helpful. Would recommend everyone there. They had me in and out in a manageable about a time! Everyone is helpful. Would recommend everyone there. They had me in and out in a manageable about a time! More
Other Employees Tagged: Mack Butler
July 08, 2022
Great place to deal with. The service department went above and beyond to make my first service quick and effortless! The service department went above and beyond to make my first service quick and effortless! More
Other Employees Tagged: Mack Butler
July 05, 2022
They fixed all the issues I had under the warranty I didn’t even know I had. didn’t even know I had. More
Other Employees Tagged: Bradon Grisham, Robert Gilmore, Marketing Team, Shane Roberts, Mack Butler , Jason Buratowski, Tommy Pittenger
July 03, 2022
They are very friendly and very helpful and I truly enjoyed the entire experience of getting my car serviced. enjoyed the entire experience of getting my car serviced. More
Other Employees Tagged: Mack Butler
July 03, 2022
I don’t know quite what to say. It looks as if you guys are in a very difficult time. What I can tell you is the service weighted was very pleasant and helpful. A few days after It looks as if you guys are in a very difficult time. What I can tell you is the service weighted was very pleasant and helpful. A few days after my service appointment my battery failed. It was getting close to noon on Saturday and I live in Bella Vista so I could not hat the car to you. I called and spoke with a tech about my problem and he gave me some help getting it taken care of. I really appreciated his time and help. I have always found the service area to be clean and well ordered. See has always been completed in the time frame I was told and at the price I was quoted. More
July 02, 2022
The service department is always a pleasure to deal with. My car is in good hands. My car is in good hands. More
Other Employees Tagged: Mack Butler
June 28, 2022
Always clean facility Quick service Great customer service Able to work quietly from their waiting area service Able to work quietly from their waiting area More
Other Employees Tagged: Mack Butler

