Andrew Lyon
Andrew Lyon at Niello Audi

Andrew Lyon

General Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Andrew Lyon

April 26, 2026

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Cesar and the team were friendly and knowledgeable. My wife and I had a great repeat experience at this dealership. More

by JAMES@JTSPROPERTYMANAGEMENT.COM
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Reynoso

Apr 26, 2026

Niello Audi responded

It’s wonderful to welcome you and your wife back. Cesar and our team enjoyed working with you both again, and we’re thrilled to see you driving a new Audi S5. Enjoy the ride and let us know if there’s anything we can do. Aaron Thetford General Manager athetford@niello.com

April 16, 2026

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Service advisor, Teryn Scott provided was great in handling my service issues. He coordinated my 3m Booster service including a time slot with Kailey (Audi technologist) to review my Q5 capabilities. More

by PAULETTECIACCIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce , Teryn Scott - Service and Kailey Niello Audi Technologist

Apr 17, 2026

Niello Audi responded

Thank you for sharing how our service advisor handled your Audi Q5’s 3M Booster service and how our technologist walked you through its features. We’re glad the scheduling minimized your time in Sacramento. Your suggestion to mention service requirements sooner is noted for future visits. Aaron Thetford General Manager athetford@niello.com

March 15, 2026

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Everyone is courteous, knowledgeable, everyone was professional, courteous, and overall extremely helpful. I would definitely buy another car there. More

by BART7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Mar 16, 2026

Niello Audi responded

It’s wonderful to hear that our team was professional and helpful throughout your Audi Q3 purchase. We appreciate your confidence and look forward to serving you again when you’re ready for another vehicle. Aaron Thetford General Manager athetford@niello.com

January 17, 2026

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Extremely patient and helpful! Both sales representatives were awesome! Would recommend this dealership to family and friends. More

by RCSMALL.UCD
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jan 17, 2026

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

October 29, 2025

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Problem solvers. Had to overcome quite a hurdle and they performed pretty much a miracle to get the car we wanted- in record time. More

by ARLEENBAUER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Jaffe

Oct 29, 2025

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Thetford General Manager athetford@niello.com

October 08, 2025

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Awesome people to work with! !! Helped me get the car i wanted with the payment i needed. :) More

by COOKIEMOMKIM
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake , Kyle Saephanh

Oct 09, 2025

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Aaron Thetford General Manager athetford@niello.com

October 08, 2025

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great selection, love the car we chose, the pricing was good, we were treated well. More

by JANDGLOVAS
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Erik Carr

Oct 08, 2025

Niello Audi responded

Thanks for your feedback on your recent visit to Niello Audi. It's great to hear that we were able to assist you and that you had such a positive experience. Aaron Thetford General Manager athetford@niello.com

September 16, 2025

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Poor customer service. I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occas More

by MM13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce

Sep 19, 2025

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

Sep 22, 2025

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

August 20, 2025

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This is my 5th Audi from Niello and I would recommend them. Andrew was very helpful with my purchase. More

by TERRYPLUMB
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake , Kyle Saephanh

Aug 20, 2025

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com

July 07, 2025

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Employee Rating

Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family More

by AJ62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce, Jeff Holt, Cesar Reynoso , Kyle Saephanh, Omead Anwar

Jul 07, 2025

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

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