Andrew Lyon
Andrew Lyon at Niello Audi

Andrew Lyon

General Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Andrew Lyon

July 18, 2026

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Employee Rating

From start to finish, Niello Audi made buying my Q5 easy and enjoyable. Jacqueline was great, transparent and never pushy. She made sure I was taken care of during and after the purchase. More

by AMITPATEL0416
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

Jul 18, 2026

Niello Audi responded

We’re delighted to hear your Audi Q5 purchase was smooth and enjoyable. It’s great that Jacqueline provided transparent guidance without any pressure and made sure you felt supported throughout. Enjoy your Q5 and we look forward to assisting you again. Aaron Thetford General Manager athetford@niello.com

July 17, 2026

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Cain was (and continues to be) one of the nicest and most knowledgeable salespeople I’ve ever encountered. Everyone at Niello Audi is so wonderful but he is the best. Will continue to highly recommend! More

by KDWOOLARD
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Julie Garcia

Jul 17, 2026

Niello Audi responded

It’s wonderful to hear Cain’s expertise and kindness made your used Audi S5 purchase so positive. We’re thrilled that our team could support you every step of the way. Your recommendation means a great deal to us. Aaron Thetford General Manager athetford@niello.com

July 11, 2026

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They were straight forward. I got what I wanted. Everything processed quickly. Would recommend the dealership. More

by JHHAMLIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Jul 11, 2026

Niello Audi responded

Thank you for sharing your experience! We’re glad the process was quick and straightforward and that you drove away in your Volvo XC70 with exactly what you wanted. We appreciate your recommendation and hope to assist you again in the future. Aaron Thetford General Manager athetford@niello.com

June 30, 2026

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Great service and helpful with figuring out what to do with my old car when there was a weird DMV issue. Love my new Q8 Etron! More

by HEIDIHDRUM
Recommend Dealer
Yes

Other Employees Tagged: Julian Tale

Jul 01, 2026

Niello Audi responded

Thank you for sharing your experience. We’re delighted our team helped you navigate the DMV issue and that you’re enjoying your Audi Q8 e-tron Sportback. Andrew and Julian appreciate your kind words and look forward to assisting you again. Aaron Thetford General Manager athetford@niello.com

June 17, 2026

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We have never, and I mean never, have had the level of top notch customer service that we have been given from both Andrew and Cesar. These 2 gentlemen go above and beyond! We are definitely buying ou More

by KIMCARPENTER100
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn, Cesar Reynoso

Jun 17, 2026

Niello Audi responded

Hearing that Andrew and Cesar went above and beyond means a lot to us. Congratulations on your used Audi Q4 e-tron, and we’re excited you’ll turn to us again for your next vehicle. We look forward to assisting you soon. Aaron Thetford General Manager athetford@niello.com

May 10, 2026

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Very good service, definitely would recommend. Although I arrived late, they still did excellent job. More

by LIUHENGYI951
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Reynoso

May 10, 2026

Niello Audi responded

Thanks for recommending us. We’re glad we could still deliver excellent service for your Audi A7 even after your late arrival. Feel free to reach out if you need anything else. Aaron Thetford General Manager athetford@niello.com

April 26, 2026

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Cesar and the team were friendly and knowledgeable. My wife and I had a great repeat experience at this dealership. More

by JAMES
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Reynoso

Apr 26, 2026

Niello Audi responded

It’s wonderful to welcome you and your wife back. Cesar and our team enjoyed working with you both again, and we’re thrilled to see you driving a new Audi S5. Enjoy the ride and let us know if there’s anything we can do. Aaron Thetford General Manager athetford@niello.com

April 16, 2026

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Service advisor, Teryn Scott provided was great in handling my service issues. He coordinated my 3m Booster service including a time slot with Kailey (Audi technologist) to review my Q5 capabilities. More

by PAULETTECIACCIO
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce , Teryn Scott - Service and Kailey Niello Audi Technologist

Apr 17, 2026

Niello Audi responded

Thank you for sharing how our service advisor handled your Audi Q5’s 3M Booster service and how our technologist walked you through its features. We’re glad the scheduling minimized your time in Sacramento. Your suggestion to mention service requirements sooner is noted for future visits. Aaron Thetford General Manager athetford@niello.com

March 15, 2026

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Everyone is courteous, knowledgeable, everyone was professional, courteous, and overall extremely helpful. I would definitely buy another car there. More

by BART7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Mar 16, 2026

Niello Audi responded

It’s wonderful to hear that our team was professional and helpful throughout your Audi Q3 purchase. We appreciate your confidence and look forward to serving you again when you’re ready for another vehicle. Aaron Thetford General Manager athetford@niello.com

January 17, 2026

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Extremely patient and helpful! Both sales representatives were awesome! Would recommend this dealership to family and friends. More

by RCSMALL.UCD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2026

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

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