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Jacqueline Westlake

Overview Reviews (51) Inventory (280)

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Jacqueline Westlake

Sales/Client Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0

51 Reviews

Overview Reviews (51) Inventory (280)

Dealership Experience

5 yrs, 10 mos

5.0

51 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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51 Reviews of Jacqueline Westlake

July 25, 2026

Dealership Rating

Employee Rating

Really enjoyed working with Jacky and Cesar, very professional and knowledgeable. Niello works hard to earn your business and it shows. professional and knowledgeable. Niello works hard to earn your business and it shows. More

by jake112k@protonmail.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Bunker, Cesar Reynoso, Julie Garcia , Mark Jaffe

Jul 25, 2026 -

Niello Audi responded

We’re delighted Cesar’s professionalism and expertise made your experience positive. We’re glad our dedication to earning your business was clear. Enjoy your new Audi! Aaron Thetford General Manager athetford@niello.com

July 18, 2026

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Employee Rating

From start to finish, Niello Audi made buying my Q5 easy and enjoyable. Jacqueline was great, transparent and never pushy. She made sure I was taken care of during and after the purchase. and enjoyable. Jacqueline was great, transparent and never pushy. She made sure I was taken care of during and after the purchase. More

by AMITPATEL0416

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Lyon

Jul 18, 2026 -

Niello Audi responded

We’re delighted to hear your Audi Q5 purchase was smooth and enjoyable. It’s great that Jacqueline provided transparent guidance without any pressure and made sure you felt supported throughout. Enjoy your Q5 and we look forward to assisting you again. Aaron Thetford General Manager athetford@niello.com

July 17, 2026

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Employee Rating

Every one was great and super helpful during the entire process on getting my new car! process on getting my new car! More

by MARIAHZENOR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dianne Ponce, James French, Julie Garcia

Jul 17, 2026 -

Niello Audi responded

It’s great to know our team supported you throughout getting your used Audi Q3. Congratulations on your new car and thanks for the five-star review. We hope every drive brings you joy. Aaron Thetford General Manager athetford@niello.com

July 12, 2026

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Employee Rating

Ben was great to talk to and made sure all parts of the process of getting our Audi were super straightforward and easy. Thank you both! process of getting our Audi were super straightforward and easy. Thank you both! More

by KBHARGAVA1525

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Benjamin Caltacci

Jul 12, 2026 -

Niello Audi responded

It’s great to hear that securing your used Audi Q8 was clear and easy. We’re glad the communication felt personalized and addressed all your questions. Thank you for the five-star rating, and we look forward to helping with any future Audi needs. Aaron Thetford General Manager athetford@niello.com

July 06, 2026

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Employee Rating

The salesman Lino made the whole decision making and purchasing process a pleasure, no pressure! purchasing process a pleasure, no pressure! More

by 1800CLARKE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lino

Jul 06, 2026 -

Niello Audi responded

Thank you for sharing your experience. We’re delighted to hear you found buying your Audi Q5 stress-free and pressure-free. Jacqueline and our team look forward to helping you with any future needs. Aaron Thetford General Manager athetford@niello.com

June 10, 2026

Dealership Rating

Employee Rating

Jackie did a great job in the sales and followup of our transaction. She's the best! transaction. She's the best! More

by JIMFISH1088

Verified Customer

Finance Experience

Recommend Dealer

Yes

Jun 10, 2026 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

June 09, 2026

Dealership Rating

Employee Rating

Everyone was really helpful and friendly. Nice and clean dealership. The process was smooth. Would definitely recommend to people we know that are shopping for a new car. Nice and clean dealership. The process was smooth. Would definitely recommend to people we know that are shopping for a new car. More

by mjuriaan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blake Paulson, Julie Garcia

Jun 10, 2026 -

Niello Audi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

May 31, 2026

Dealership Rating

Employee Rating

buying my new Audi was a very easy process. Everyone at the dealership was super easy to deal with! Jacqueline was extremely helpful. Everyone at the dealership was super easy to deal with! Jacqueline was extremely helpful. More

by RICKDEGENHAWAII

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Jun 01, 2026 -

Niello Audi responded

Thank you for trusting our team with your Audi purchase. We’re delighted the process was so smooth and that Jacqueline’s support was exceptional. We look forward to assisting you again down the road. Aaron Thetford General Manager athetford@niello.com

April 29, 2026

Dealership Rating

Employee Rating

Had a great experience with Jackie and the rest of the team. We really appreciated the options given to us in getting the car back to Reno that day. team. We really appreciated the options given to us in getting the car back to Reno that day. More

by SNELLFRASER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Blake Paulson

Apr 29, 2026 -

Niello Audi responded

We’re delighted Jacqueline and our team could offer you options to get your Audi Q5 back to Reno that day. Thank you for choosing a pre-owned Audi Q5 with us. Safe travels, and don’t hesitate to reach out if you need anything else. Aaron Thetford General Manager athetford@niello.com

April 08, 2026

Dealership Rating

Employee Rating

After initially having problems with a new 2025 S5 I had purchased, and some initial incidents that happened with the dealership, everyone went above and beyond to make sure the situation was rectified and purchased, and some initial incidents that happened with the dealership, everyone went above and beyond to make sure the situation was rectified and i have a top notch experience. Upon Audi buying that car back, i purchased a 2023 A7 CPO from Niello and everyone from Jackie to Alex and Tatyana made sure I was well taken care of. Also a big shout out to Aaron Thetford and Scott Bunker for being so responsive during all of this. More

by DRNIMA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dianne Ponce, Scott Bunker, Aaron Thetford, Alex Kludt , Tatyana Homacki - 5 stars

Apr 08, 2026 -

Niello Audi responded

Thank you for sharing how our team addressed your initial Audi purchase concerns. We’re glad you’re enjoying your certified pre-owned Audi and appreciate your praise for Jacqueline, Alex, Aaron, and Scott for their responsiveness throughout the process. We look forward to assisting you again. Aaron Thetford General Manager athetford@niello.com

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