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Brandon Flynn
Brandon Flynn at Niello Audi
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Brandon Flynn

Sales/Client Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.3
13 Reviews

Dealership Experience

1 yr, 6 mos

4.3

13 Reviews

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13 Reviews of Brandon Flynn

April 22, 2024

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Employee Rating

World class dealer experience. Everyone is on the same page re: service. Great people in the building. All seem to be genuinely engaged in customer success. More

by tekmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Apr 22, 2024

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 08, 2024

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Employee Rating

Great experience with Brandon in purchasing the car. He was informative and helpful and made the process feel easy. More

by EMF
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Apr 09, 2024

Niello Audi responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Brandon and truly appreciate your feedback! Charlie Zink General Manager czink@niello.com 916-890-2283

April 05, 2024

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Employee Rating

I could not be happier with the whole experience and customer service at niello Audi More

by CHELSEABOYER
Recommend Dealer
Yes

Other Employees Tagged: Ramez Salman

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Apr 05, 2024

Niello Audi responded

Thank you, Chelsea. Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 06, 2024

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Very good, patient and helpful. Very good dealership. I will recommend to my friend of it . More

by CHRISL1923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon, Christian Ibanez

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Mar 06, 2024

Niello Audi responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

November 26, 2023

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Employee Rating

Great service, Tatyana was awesome. Thank you!!!!!!! The young man that pulls the cars and help is a great young man. More

by HENSONELECTRIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy

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Nov 26, 2023

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 24, 2023

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This perhaps was the easiest process we have ever had buying a vehicle. The staff was professional and caring with follow-up on how the vehicle was performing for us. We would definitely recommend Ni More

by KREW2U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

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Nov 26, 2023

Niello Audi responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 20, 2023

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My paperwork was lost and my loan was delayed. I’ve had to resign the documents twice. More

by COLSTONAUREA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 23, 2023

Niello Audi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Charlie Zink General Manager czink@niello.com (916) 283-7206

October 30, 2023

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The buying experience was great. Even though the car I wanted was no longer available, finding an even better one was seamless. More

by BRADLEYSENNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris

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Oct 30, 2023

Niello Audi responded

Bradley, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 12, 2023

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Employee Rating

Great experience. I would come back and recommend them to others. Love my new car. More

by TIFFVON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

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Sep 20, 2023

Niello Audi responded

We're glad you love your new car and that we've earned your future business. Happy driving!

September 05, 2023

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Employee Rating

Very poor after sale follow up. Understanding how a new vehicle operates (especially EV) shouldn’t be by reading manual. More

by KCLYDE68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Helpful
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Sep 14, 2023

Niello Audi responded

Thank you for your feedback and for coming to the dealership and allowing us to help with your vehicle connectivity. At Niello Audi, we are always available to answer any questions you may have and want you to feel confident about using the features your vehicle offers. If there is anything we can do or help with, please do not hesitate to reach out to Brandon or anyone else on the sales team. Thank you, Audi Sales Team.

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