Dianne Ponce

Everyone was very accommodating and willing to listen / thoroughly explain everything so that we were able to understand! thoroughly explain everything so that we were able to understand! More

by JAMALUNAY Verified Customer Verified Customer

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The entire process was very smooth. Really like the way they resolve questions. No hidden charges. Really like the way they resolve questions. No hidden charges. More

by NAUMANK08 Verified Customer Verified Customer

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My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows coul Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows could have been better. More

by PCAT624 Verified Customer Verified Customer

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Dianne was great to work with. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. More

by JJEANINEE Verified Customer Verified Customer

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I was expecting purchasing from across the country to be a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. a big hassle but Dianne and Niello Audi greatly exceeded my expectations; I’d be happy to purchase from them again. More

by DEWBAGE Verified Customer Verified Customer

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This perhaps was the easiest process we have ever had buying a vehicle. The staff was professional and caring with follow-up on how the vehicle was performing for us. We would definitely recommend Ni buying a vehicle. The staff was professional and caring with follow-up on how the vehicle was performing for us. We would definitely recommend Niello Audi for someone buying a car. More

by KREW2U Verified Customer Verified Customer

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very nice work, well done. feels comfortable when we were there the whole time. thanks much . feels comfortable when we were there the whole time. thanks much . More

by ZPZHUANG1960 Verified Customer Verified Customer

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As a former customer of Niello Infiniti I do enjoy the same experience at Niello Audi so I don't plan to return. I felt pressured to accept the "deal" I was provided which is hide sight was not the best same experience at Niello Audi so I don't plan to return. I felt pressured to accept the "deal" I was provided which is hide sight was not the best or an actual deal. I was told if I left and returned I would not be offered the same or similar offer because it was "disrespectful" according to Steve Tracy. I asked for my keys a couple of times to leave but they were not provided. This was the worst experience I've had which was largely due to Steve's interaction and comments. More

by LYNCHSH Verified Customer Verified Customer

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Had a great experience with Niello Audi. Amazing service, responsive team, and excellent communication. I wouldn't hesitate to recommend them to any car buyer! Amazing service, responsive team, and excellent communication. I wouldn't hesitate to recommend them to any car buyer! More

by MCHYCHEN Verified Customer Verified Customer

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Everyone that I have dealt with has been amazing. Sales, finances and services is extremely smooth. Great experience Sales, finances and services is extremely smooth. Great experience More

by WELSHN912 Verified Customer Verified Customer

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