Andrew Lyon
Andrew Lyon at Niello Audi
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Andrew Lyon | Page 3

General Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Andrew Lyon

September 26, 2023

Dealership Rating
Employee Rating

As a former customer of Niello Infiniti I do enjoy the same experience at Niello Audi so I don't plan to return. I felt pressured to accept the "deal" I was provided which is hide sight was not the best More

by LYNCHSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce, Steve Tracy

Oct 11, 2023

Niello Audi responded

Thank you for taking the time to share your experience here at Niello Audi. I appreciate candid feedback like yours as it allows our team to identify areas for improvement. If there is anything you would like to discuss further, please feel free to reach out to me at 916-890-2253. Thank you for your time, Andrew Lyon, General Sales Manager

September 14, 2023

Dealership Rating
Employee Rating

Had a great experience with Niello Audi. Amazing service, responsive team, and excellent communication. I wouldn't hesitate to recommend them to any car buyer! More

by MCHYCHEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Sep 20, 2023

Niello Audi responded

We appreciate your recommendation and we're so glad to hear that you had such an amazing experience at Niello Audi. See you next time!

September 12, 2023

Dealership Rating
Employee Rating

Great experience. I would come back and recommend them to others. Love my new car. More

by TIFFVON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn

Sep 20, 2023

Niello Audi responded

We're glad you love your new car and that we've earned your future business. Happy driving!

August 29, 2023

Dealership Rating
Employee Rating

Great experience. I appreciate the entire team working with me to make a deal that worked for all of us. Thank you! More

by AMINA.BROZOVIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramez Salman

Sep 07, 2023

Niello Audi responded

Amina, We're so glad that our team was able to come to deal that worked for you! If any questions come up, please do not hesitate to reach out to us. Happy driving!

August 11, 2023

Dealership Rating
Employee Rating

It wasn’t awful but could have been better. Disappointed that the car wasn’t detailed as we had been told. More

by LALALIVING88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Niello Audi responded

I'm sorry to hear that the used vehicle you purchased was not detailed to the level that you expected. If you would like to discuss further or there are any questions I can help answer, please reach out to me at 916-890-0875. Thank you for your time, Robert Burris, Sales Manager

July 25, 2023

Dealership Rating
Employee Rating

Since I book My appointment online, til I buy my new E-tron, he experience was easy, honest and straight forward, they have a great car collection and super clean More

by Mark R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Aug 03, 2023

Niello Audi responded

Mark, We're so glad to know that your recent sales experience was an easy and honest one! Please do not hesitate to reach out to us if there is anything we can assist you with in the future. Happy driving!

July 25, 2023

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Employee Rating

Cain Carter is super friendly and helpful in explaining the car’s features. It was truly a pleasure purchasing my car at Niello Audi. More

by JEANNEMILLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Kao Saephanh , Anthony Biondi

Aug 03, 2023

Niello Audi responded

Jeanne, How wonderful to know that your sales experience with Cain was such a pleasure. We will make sure to share your kind words with him!

July 24, 2023

Dealership Rating
Employee Rating

I found it Nilo Audi service is very efficient and I was out of there within 15 minutes. More

by JIMNTRA
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Jul 26, 2023

Niello Audi responded

We're glad that our team was able to get you in and out so efficiently! Thank you for choosing Niello Audi and please do not hesitate to reach out to us if you have any questions.

July 04, 2023

Dealership Rating
Employee Rating

Dianne is absolutely amazing! She is extremely attentive, professional, and and made the purchase process extremely easy. This was the second vehicle that we purchased from Niello More

by louis.rodriguez69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Jul 12, 2023

Niello Audi responded

We are happy that you are happy, Louis! Thank you for being such a wonderful repeat customer. Dianne is an awesome part of the team and we will make sure to pass your compliments along to her. Enjoy your new Audi vehicles!

3

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