Andrew Orr | Page 4

The service department staff is kind and know the cars, all pay attention to detail all pay attention to detail More

by LEONOR0 Verified Customer Verified Customer

Report | Print

Great service! I was pleased with the timely and efficient service provided. The atmosphere is friendly and clean. I was pleased with the timely and efficient service provided. The atmosphere is friendly and clean. More

by NO24 Verified Customer Verified Customer

Report | Print

They got my service done quickly and were extremely kind from the second i walked in to when i walked out. It’s always a pleasure going to Tameron Hyundai. from the second i walked in to when i walked out. It’s always a pleasure going to Tameron Hyundai. More

by TSTERNFL65 Verified Customer Verified Customer

Report | Print

Very professional people, they have great customer service. I had the pleasure of working with CT Thomas great guy and shoots you straight no gimmicks. I definitely recommend Tameron Hyundai service d service. I had the pleasure of working with CT Thomas great guy and shoots you straight no gimmicks. I definitely recommend Tameron Hyundai service department. More

by christhom_ct Verified Customer Verified Customer

Report | Print

They were very welcoming, kind and accommodating. I would recommend this dealership for an oil change. I would recommend this dealership for an oil change. More

by Elijahcarswell4 Verified Customer Verified Customer

Report | Print

Setting an appointment for service was easy. They were professional, took our concerns seriously and kept in contact with us through the repair process. The service center was clean and they t They were professional, took our concerns seriously and kept in contact with us through the repair process. The service center was clean and they took care of our vehicle. More

by GWHIT3 Verified Customer Verified Customer

Report | Print

I created my appointment online and requested a certain representative during the online appointment and when I arrived that representative was there, but I did not get him .. Also, I came in for an Oil ch representative during the online appointment and when I arrived that representative was there, but I did not get him .. Also, I came in for an Oil change and was told during the process that when my car was finished in the service department, it wouldn’t start and my battery was dead… We have never had a problem with our battery since we bought our car from you in 2022… I went ahead and bought a new battery l, which we feell should have been under warranty .. I won’t do that again, when we bring our car back … More

by KMON1447 Verified Customer Verified Customer

Report | Print

The service department was amazing. I had recently purchased the car so they took care of of everything as something they should have noticed during inspection and got me in and out sam I had recently purchased the car so they took care of of everything as something they should have noticed during inspection and got me in and out same day. Very friendly and courteous. More

by DAPHNEWISTRAND Verified Customer Verified Customer

Report | Print

I will choose to come here in the future and when my lease is look here to get my next vehicle! lease is look here to get my next vehicle! More

by TAMI.SULLIVAN4868 Verified Customer Verified Customer

Report | Print

I had a great interaction with everyone with the exception of my service associate. Brian. Brian was very patronizing and condescending and did not tell me upfront how the process would take place.. exception of my service associate. Brian. Brian was very patronizing and condescending and did not tell me upfront how the process would take place.. I dropped my vehicle off a little after 11, he asked me if I would be waiting on my vehicle and I told him no my daughter would pick me up.He said he would text me and let me know once there was a diagnosis I did not hear from him so I called him at 5 o’clock. He then told me that it could take 24 to 48 hours before I had a diagnosis I was floored I said I should’ve been informed of that when I dropped my vehicle off he told me that he had told me that. I reminded him of how our conversation went and he denied it. I said that’s neither here or there I wasn’t gonna go back-and-forth with him and I told him that I would see him once he called me. I called back again and asked him if I had purchased rental car coverage . He told me he didn’t know and that he’d have to have a diagnosis first before he could check to find out, I said oh OK hung up again and I never heard from him until I got a text the following day at 3:16 that my vehicle. should be ready tomorrow or Thursday because it had a differential problem which is what I told him from the beginning because my friend had the same exact problem. I got a text an hour later. Saying my vehicle is ready. So at this point I feel like he was trying to aggravate me by telling me at 3:16 my vehicle should be ready tomorrow or Thursday when in fact, it was ready an hour later, so when I came to pick up the vehicle, I spoke with the manager, Andrew, who was very polite and very helpful and satisfied my concerns and “feelings” about Brian. We all have a bad day from time to time. I am a people person and took time to reflect on how I may have caused Brian to ‘feel’ a certain way towards me, but I could not recall any justification for his negativity. Even if there had been a justification there is no way someone in a service oriented field has a right to have a customer feel uncomfortable or disrespected. You can always get your point across in a professional manner. More

by GIVEGODACHANCE Verified Customer Verified Customer

Report | Print