Andrew Stumm | Page 15

Their service is Great! The service team is great at Lou Fusz Kia. From the moment we pulled in they took care of use. Service was quick. Car was returned in great condition The service team is great at Lou Fusz Kia. From the moment we pulled in they took care of use. Service was quick. Car was returned in great condition. The service staff really cared about us and our vehicle. More

by brian.noles Verified Customer Verified Customer

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It is always great to work with Lou Fusz Kia. They do an excellent job and are always going above and beyond. This is why we bring all of our vehicles to their service department. excellent job and are always going above and beyond. This is why we bring all of our vehicles to their service department. More

by joshua24 Verified Customer Verified Customer

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Top of the line service everytime! The Service Dept at Lou Fusz Kia is family! They also always take good care of us and our cars. We don't and wouldn't go anywhere else to have our car The Service Dept at Lou Fusz Kia is family! They also always take good care of us and our cars. We don't and wouldn't go anywhere else to have our cars serviced. We fully TRUST Lou Fusz Kia. More

by jasontsefrit Verified Customer Verified Customer

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The service department is the best! U make appointment show up at that time ! They take your car right then!! No waiting etc! Zack met me at my arrival and explained everything that will be performed! And show up at that time ! They take your car right then!! No waiting etc! Zack met me at my arrival and explained everything that will be performed! Andy even met me while waiting too make sure I was kept informed of my service and I answered Yes! Top Notch department! Thanks! Also Mike F even stop and said hello More

by frgbahr Verified Customer Verified Customer

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Off The Charts The service department is awesome....car is nicer than when it was new... Did everything I asked for and it's perfect......These guys Rock It....Kevin The service department is awesome....car is nicer than when it was new... Did everything I asked for and it's perfect......These guys Rock It....Kevin More

by mrbigk1 Verified Customer Verified Customer

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MY LATEST VISIT What else can I say? The service was excellent, and so were the waiting facilities. By the way, the new Kia Seltos in the showroom looks great. What else can I say? The service was excellent, and so were the waiting facilities. By the way, the new Kia Seltos in the showroom looks great. More

by mike Verified Customer Verified Customer

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Lou Fusz Kia is my favorite dealership from top to bottom! Great sales, great service. They are so willing to help you in any way! bottom! Great sales, great service. They are so willing to help you in any way! More

by R hill Verified Customer Verified Customer

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I noticed some moisture in my driver side headlight cover! I called Lou Fusz and Zack answered the phone! I explain what I saw and he said do u have a pic oof it and I said yes! Without hesitation he s cover! I called Lou Fusz and Zack answered the phone! I explain what I saw and he said do u have a pic oof it and I said yes! Without hesitation he said send it too me! Within 5 minutes he knew what needed too be done and ordered the part! 2 Days later he received the part and said when can u come on! I made the appointment and when I arrived Zack met me at my car! They immediately took my car in for the service! About 20 minutes later Andy came by too see if I needed anything and said your car will be done shortly! About 15 minutes later Zack said all done and explained everything! He walked me too my car and it was washed and believe it or not they were even vacuuming the inside! This Service department is great! Andy and Zack are professional and polite and know what they are doing!! Thanks More

by frgbahr Verified Customer Verified Customer

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Always feel special This dealership has been mine for over 10 years and 4 Kia vehicles! My loyalty is because of the combination of knowledgeable sales staff—especially M This dealership has been mine for over 10 years and 4 Kia vehicles! My loyalty is because of the combination of knowledgeable sales staff—especially Michael Cerva—and the super organized and solicitous service team. For years, the Service Department has kept me coming back to Lou Fusz because of the way they take care of my car—and me! I'm really happy to have the opportunity to book my appointments online and to select my preferred staff (so hard to choose, but Nicci Pollard is my current fave!) for the check-in/check-out and keeping-me-informed process. I don't know what dealership statistics are, but in my opinion, the Service Department must be what keeps buyers coming back. Treating me as if they care about my car as much as I do is super important. And...it seems as if a little birdie lets Michael Cerva know when I'm in for service so that he can chat with me about my next Kia—always nice to see him and talk about the new cars. I wonder if dealerships really understand the culture and climate that they create, but the LF Kia has always seemed a cut above the rest—I hope they keep this team functioning like this. It makes a difference to me since I'm spending a large percentage of my annual spending on my car(s) and its upkeep. I can understand why people walk away from other dealerships when they feel ignored or undervalued, but I have never had that at Lou Fusz Kia. Keep up the good work! More

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Fusz Kia Great service as always easy to schedule repairs and service and all is completed in quick turn around always very polite they go out of their way to Great service as always easy to schedule repairs and service and all is completed in quick turn around always very polite they go out of their way to make sure people are happy. More

by MEDLIN Verified Customer Verified Customer

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