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Andrew Stumm
287 Reviews
287 Reviews
Write a ReviewDealership Experience
18 yrs, 7 mos
Industry Experience
18 yrs, 7 mos
Specialties & Trainings
Fully Kia Certified
287 Reviews of Andrew Stumm
May 06, 2019
Great Staff and service Always very professional and they are easy to work with and quick to get thing's done right the first time always giving 100 precent Always very professional and they are easy to work with and quick to get thing's done right the first time always giving 100 precent More
by MEDLIN
Verified CustomerOther Employees Tagged: Zack Lentz
May 01, 2019
Preventive Maintenance Work I trust the service department at Lou Fusz Kia. The service manager/Andy and the order writer/Zack explained what was needed after the mechanic inspe I trust the service department at Lou Fusz Kia. The service manager/Andy and the order writer/Zack explained what was needed after the mechanic inspected the car. More
by Rich D
Other Employees Tagged: Zack Lentz, Mechanic/Richard
April 24, 2019
Perfect Everything is convenient to schedule my service on line. Everyone is friendly & the waiting area is nice. Awesome service staff all the way around! Everything is convenient to schedule my service on line. Everyone is friendly & the waiting area is nice. Awesome service staff all the way around! Fast service too! More
by Sportage
Other Employees Tagged: Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers
April 23, 2019
Unexpected Excellence I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wi I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wife took the car in for maintenance. She texted me "Extremely quick, very pleasant surprise." The staff was friendly and took her SUV in for the appointment immediately upon arrival and it was done in good time. Thank you Lou Fusz for making your service experience as great as the buying experience was for us. So far the performance of the vehicle and this dealership may have just won us as a customer for life. PS The experience was comfortable enough that she purchased floormats while there rather than ordering them online. Customer Service for the win. More
by Jack H
April 22, 2019
Best service From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service s From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service staff to the above average service mechanics. Always bring my vehicles to Lou Fusz Kia even tough they are not all Kia products. Will never change... More
by loripcfl
Other Employees Tagged: Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers
April 22, 2019
Joe Moore Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. More
by jolyn413
Other Employees Tagged: Joe Shepard , Nichole Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers, Sam Day
April 03, 2019
Best advisers Took really good care of me and my car I would recommend this service department to my friends and family and to come check out some of the cars in th Took really good care of me and my car I would recommend this service department to my friends and family and to come check out some of the cars in the show room More
by ashleysully22
Other Employees Tagged: Kevin Derleth, Lucas Sellers
April 02, 2019
Superb! First, Andrew Stumm is one of the greatest ambassadors that Lou Fusz Kia could ever have! I call him, he remembers me and my car, sets up the appoi First, Andrew Stumm is one of the greatest ambassadors that Lou Fusz Kia could ever have! I call him, he remembers me and my car, sets up the appointment for my 30,000 mile service. I leave it with him, there is a ride back to Church waiting for me. They get to work immediately on my Kia Sportage. Zach Lentz did a thorough job: polite, on top of things, no hassle, efficient, provided a ride back to Lou Fusz Kia, my car was freshly washed, and I was ready to go. I hope that you know that Andy Stumm is a very efficient Service Manager. Everybody in the service department is friendly, looking out for the customer, and treats you like your family. Your Service at Lou Fusz Kia was definitely 5 stars! More
by FATHERJLEYKAM
Other Employees Tagged: Zack Lentz
April 01, 2019
Great service and personnel interaction From the moment I got there, Zack was extremely nice and personable. He provides great customer service and if you could ....you should clone him!! From the moment I got there, Zack was extremely nice and personable. He provides great customer service and if you could ....you should clone him!! More
by harviken
Other Employees Tagged: Zack Lentz, Lucas Sellers
March 28, 2019
Oil change Every time i visit this service location it’s always fast, respectable service done right the first time! I love coming here and will always come bac Every time i visit this service location it’s always fast, respectable service done right the first time! I love coming here and will always come back. More
by livelovelish23
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