Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 25

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.5
284 Reviews
4.5

284 Reviews

Write a Review

Dealership Experience

18 yrs, 1 mo

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

Fully Kia Certified

284 Reviews of Andrew Stumm

October 18, 2018

Dealership Rating
Employee Rating

Fast and friendly service The service staff are very friendly and willing to check you in. When I pull in, I'm asked what's my purpose for my visit today? I tell them and my ca More

by 69camssrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicci Pollard

October 17, 2018

Dealership Rating

In good hands I never have to worry about being taken advantage of. The peace of mind I have when visiting the service dept. Is worth every penny. More

by CYNFTHFUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Nichole Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers

October 17, 2018

Dealership Rating
Employee Rating

Happy Ending My initial encounter was not pleasant due to a misunderstanding with a new service representative. After contacting management, the matter was quickly More

by bshwstl
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Nicci Pollard

Oct 24, 2018

Lou Fusz Kia responded

Hi Barb, This is Andy @ Lou Fusz Kia. Again sorry for the confusion with the repairs. This is the review I need you to edit. I don't think it will let you take it down, but if you could change it to 5 stars per our deal, you will not owe Lou Fusz. call me with any questions 314-595-2940. Thanks

Oct 24, 2018

bshwstl responded

Its updated.thank you

October 10, 2018

Dealership Rating
Employee Rating

Repairs Service is always great and done quickly and staff is always easy to and a pleasure to work with all at a fair price as well. More

by FREDMEDLIN1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2018

Dealership Rating
Employee Rating

Best service! These guys always have the best costumer service and i am delighted to be a Kia costumer! Always the best service! You never leave with unanswered que More

by livelovelish23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2018

Dealership Rating
Employee Rating

excellent service from start to finish. i received prompt and professional service from both Andy and Zack. my repair job was done in just a few hours and they went above and beyond. very sa More

by mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

October 08, 2018

Dealership Rating
Employee Rating

Service Best customer service ever. Kevin was great to work with. I feel like family when I go to this dealership. The whole staff always remembers me. More

by queenb765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva, Kevin Derleth, Kris Portnoy, Michael Feinstein

October 05, 2018

Dealership Rating
Employee Rating

great service as usual Every time I come to the Kia service area I get great service!! I wouldn't go any where else!! They know me when I come there for service. They always More

by ROSEH2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz, Lucas Sellers

October 01, 2018

Dealership Rating
Employee Rating

Service Work Great staff always does what it takes to get the job done correctly the first time and make appointments that work for your time frame allay a fair pr More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

October 01, 2018

Dealership Rating
Employee Rating

They are good! Every time I walk in they greet me by name. And the service lobby has great snacks. Everyone is very friendly and helpful! Love Lou Fusz KIA service More

by josh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
25
...

Dealership Inventory (330 Vehicles)

used 2016 Kia Sportage car, priced at $11,770
2016 Kia Sportage
used
Mineral Silver exterior
Automatic
Front-wheel Drive
new 2026 Kia K5 car, priced at $31,825
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
used 2024 Kia Carnival car, priced at $34,993
2024 Kia Carnival
used
Panthera Metal exterior
Automatic
Front-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $29,886
2020 Chevrolet Silverado 1500
used
Shadow Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Kia K5 car, priced at $31,460
2026 Kia K5
new
Runway Red exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage Hybrid car, priced at $40,760
2026 Kia Sportage Hybrid
new
Heritage Blue exterior
Automatic
All-wheel Drive