Andrew Stumm | Page 25

Received a Lot of Attention I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inq I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inquired about the car before the showroom was even open. I was able to negotiate a very good deal over text and the phone with Kris. I had additional help choosing the right car and getting the most for my trade from the Regional Manager, Michael Feinstein. I felt like a diplomat from the service department to the porter, Jason to the sales floor and to the finance department. There were no pressure sales tactics throughout the whole experience.There was only one little issue with the recall work, but they had a loaner car on the spot. More

by Don K Verified Customer Verified Customer

Print

Great service The service team at Lou fusz kia is outstanding, always going over the top to meet there customers needs keep up the great work. I won’t take my car a The service team at Lou fusz kia is outstanding, always going over the top to meet there customers needs keep up the great work. I won’t take my car anywhere else More

by kevinhum1756 Verified Customer Verified Customer

Print

Lou Fusz KIA Creve Coeur is the BEST! Everything about Lou Fusz KIA is top notch. The facility and service are truly remarkable! Mike Feinstein has made this dealership a top choice/place Everything about Lou Fusz KIA is top notch. The facility and service are truly remarkable! Mike Feinstein has made this dealership a top choice/place people want to buy cars and get their cars serviced from! More

by jasontsefrit Verified Customer Verified Customer

Print

Fast and friendly service The service staff are very friendly and willing to check you in. When I pull in, I'm asked what's my purpose for my visit today? I tell them and my ca The service staff are very friendly and willing to check you in. When I pull in, I'm asked what's my purpose for my visit today? I tell them and my car is taken into the bay area and I'm on my way to the waiting room with TV, snacks & soda awaits me. More

by 69camssrs Verified Customer Verified Customer

Print

In good hands I never have to worry about being taken advantage of. The peace of mind I have when visiting the service dept. Is worth every penny. I never have to worry about being taken advantage of. The peace of mind I have when visiting the service dept. Is worth every penny. More

by CYNFTHFUL Verified Customer Verified Customer

Print

Happy Ending My initial encounter was not pleasant due to a misunderstanding with a new service representative. After contacting management, the matter was quickly My initial encounter was not pleasant due to a misunderstanding with a new service representative. After contacting management, the matter was quickly resolved. As a consumer, I really appreciated the matter being resolved immediately and the apology. More

by bshwstl Verified Customer Verified Customer

Print

Repairs Service is always great and done quickly and staff is always easy to and a pleasure to work with all at a fair price as well. Service is always great and done quickly and staff is always easy to and a pleasure to work with all at a fair price as well. More

by FREDMEDLIN1963 Verified Customer Verified Customer

Print

Best service! These guys always have the best costumer service and i am delighted to be a Kia costumer! Always the best service! You never leave with unanswered que These guys always have the best costumer service and i am delighted to be a Kia costumer! Always the best service! You never leave with unanswered questions. More

by livelovelish23 Verified Customer Verified Customer

Print

excellent service from start to finish. i received prompt and professional service from both Andy and Zack. my repair job was done in just a few hours and they went above and beyond. very sa i received prompt and professional service from both Andy and Zack. my repair job was done in just a few hours and they went above and beyond. very satisfied and will definitely go to Lou Fusz when i purchase my next vehicle. More

by mark Verified Customer Verified Customer

Print

Service Best customer service ever. Kevin was great to work with. I feel like family when I go to this dealership. The whole staff always remembers me. Best customer service ever. Kevin was great to work with. I feel like family when I go to this dealership. The whole staff always remembers me. More

by queenb765 Verified Customer Verified Customer

Print