272 Reviews
Write a ReviewDealership Experience
16 yrs, 2 mos
Industry Experience
16 yrs, 2 mos
Specialties & Trainings
Fully Kia Certified
272 Reviews of Andrew Stumm
August 29, 2018
Professional, Polite, Patient, Kind and service conscious. This has been an on going question asked on the survey every time I go in for service. The bottom line is. I refuse and will not take my car not ma This has been an on going question asked on the survey every time I go in for service. The bottom line is. I refuse and will not take my car not matter what the make or model to anyone else but Kevin or Lucas or Andy or Zack for service and since they are in the service department at Lou Fusz Kia, that's where I go. From the mechanics to the sales floor to the service department, I have not found any one any where in Auto Service to be as professional, personal, Service driven, helpful, kind and patient as the Lou Fusz family hands down. I trust them and that is, that.. Paula Moore Kia Owner - Forte More
Other Employees Tagged: Nichole Derleth, Kris Portnoy, Kevin, Zach, Lucas
August 21, 2018
Excellent Service I recently took my KIA to Lou Fusz for some recall notices. I had put this off to last minute and was leaving town the next day, and they very courte I recently took my KIA to Lou Fusz for some recall notices. I had put this off to last minute and was leaving town the next day, and they very courteously squeezed me in before I had to drive a long way. They found a tire issue inspecting my vehicle and i was very appreciative that they found this before I left down for a 3 1/2 hour drive. They not only squeezed me in on short notice, but finished my car ahead of estimated time, gave me a ride home, then came and picked me up when car was done. Really excellent service. More
Other Employees Tagged: Nichole Derleth
August 20, 2018
Fast Service I was just in for routine service, but I arrived early and they took care of me right away. Explained everything, it was refreshing and simple. I was just in for routine service, but I arrived early and they took care of me right away. Explained everything, it was refreshing and simple. More
August 20, 2018
Oil change On time start of service. Did a full and thorough check up of the entire car. Recommended needed items replaced and gave me the costs. On time start of service. Did a full and thorough check up of the entire car. Recommended needed items replaced and gave me the costs. More
August 17, 2018
Excellent service as always!! We have owned our Kia Sorento for nearly 6 years and have had all necessary maintenance and repairs completed at Lou Fusz. They have always been a pl We have owned our Kia Sorento for nearly 6 years and have had all necessary maintenance and repairs completed at Lou Fusz. They have always been a pleasure to deal with and have fixed and maintained our Kia to our complete satisfaction! More
Other Employees Tagged: Nichole Derleth
August 16, 2018
"Provides Wonderful Service" Lou Fusz Kia provides me with great service. I have never had a issue with a repair. My vehicle is always ready when it is promised. Lou Fusz Kia provides me with great service. I have never had a issue with a repair. My vehicle is always ready when it is promised. More
August 14, 2018
Always a pleasure Lou Fusz Kia always meets my expectations for excellent service. I was greeted immediately by Kevin, the car was finished when promised AND I receive Lou Fusz Kia always meets my expectations for excellent service. I was greeted immediately by Kevin, the car was finished when promised AND I received a courtesy call that it was completed, and the repair work fixed the issue. Part of my brand loyalty is due to the service I receive at Lou Fusz Kia More
Other Employees Tagged: Nichole Derleth, Kevin D?
August 13, 2018
No hassle oil change In and out in half an hour. Waiting room is first rate. Workers are very pleasant. A 180 degree improvement over my previous experience at Napleton Ni In and out in half an hour. Waiting room is first rate. Workers are very pleasant. A 180 degree improvement over my previous experience at Napleton Nissan. More
August 13, 2018
Best service around The service staff here are the best of the best. They take care of their customers and still go the extra mile to make me want to come back, even thou The service staff here are the best of the best. They take care of their customers and still go the extra mile to make me want to come back, even though there are closer dealerships. More
Other Employees Tagged: Kevin and Zach in service.
August 13, 2018
Excellence Service I am always treated well when I come here for service, I would recommend this dealership to all my friends looking for cars. The service here is by fa I am always treated well when I come here for service, I would recommend this dealership to all my friends looking for cars. The service here is by far the best in the city. Keep up the good work. More
Other Employees Tagged: Jared Kloempken, Larry Haywood, Curtis Laws , Mike Carroll, Mike Cerva, Jamel Gipson, Charlie Hunolt, Thomas Plager, Kris Portnoy