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Andy Canaday
24 Reviews
Dealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
24 Reviews of Andy Canaday
November 28, 2020
All ways professional and friendly no gimmicks just professional this is important to me! Always meet every expectation I look for in a dealer. Fair pricing, honest trade in value and initial realistic professional this is important to me! Always meet every expectation I look for in a dealer. Fair pricing, honest trade in value and initial realistic quote. Vehicle is always ready when promised and staff explains all options on vehicle More
by TOMPSTRANDFARMS
Verified CustomerOther Employees Tagged: Mark Carlson, Wayne Ellefson, Richard Medley, Troy Weist
July 24, 2020
It was a pleasant surprise to see they had a honest offer for trade in instead of trying to low ball first just to waste time The ac vents system should’ve been cleaned but other wise everything was grea for trade in instead of trying to low ball first just to waste time The ac vents system should’ve been cleaned but other wise everything was great didn’t deal with each department so hard to fill in the stars on people i didn’t deal with More
by STEVE.ANDERSON58054
Other Employees Tagged: Anita Hetler, Paul McDonald, Brent Blatchford , Mark Carlson, Karen Ust-Grothmann
June 26, 2020
They screwed up so many times. I started to go elsewhere, I got rid of that money pit Buick Enclave. I now drive Dodge Ram. Happy with the truck and the service I’m getting at a different dealership. I got rid of that money pit Buick Enclave. I now drive Dodge Ram. Happy with the truck and the service I’m getting at a different dealership. More
by dgberr
Other Employees Tagged: Anita Hetler, Robin Tollefson, Kevin Lindgren, Larry Mitchell
February 18, 2020
awesome I have purchased my last two trucks there, everything has been flawless as of date. Love this dealer! They will be our first choice nest time we purc I have purchased my last two trucks there, everything has been flawless as of date. Love this dealer! They will be our first choice nest time we purchase new. More
by vintnerscellarbismarck
Other Employees Tagged: Robb Reierson , Tom Carrier
November 28, 2019
Beyond expectations I have purchased many cars through the years. My experience with dealerships has not been very good in the past. I was looking for a truck with low mi I have purchased many cars through the years. My experience with dealerships has not been very good in the past. I was looking for a truck with low miles with warranty. I was very pleased that my salesman offered to deliver the vehicle couple hours away. I never stepped on the dealer lot. In the past, you would have multiple salesman to deal with, each one was better at selling stuff you didn’t want but you would get to a point that you just want to walk away or give in just to get process moving again, I hated the process. This truck purchase was so smooth and easy I can’t find a complaint about anything. I dreaded going to dealerships due to pass experience but this was the BEST I have ever had. Thank you Devin and the others that worked on my purchase making it the smoothest transaction I have experienced. More
by JC
Other Employees Tagged: Nevin Beauchamp, Mark Carlson
October 28, 2019
Friendly Service Moments afters I put my application in online I got a call from an employee to set up an appointment which was very helpful. As soon as I got to the d Moments afters I put my application in online I got a call from an employee to set up an appointment which was very helpful. As soon as I got to the dealership Karen was so nice and answered all questions I had and explained the Luther Advantage. She also went out of her way to make the few blemishes on the used car I purchased less noticable. They got us through with the financing as quickly as possible for a busy Saturday. Mark was quick and explained everything well. The whole experience from start to finish was great. More
by BenND
Other Employees Tagged: Mike Sundvor , Mark Carlson, Karen Ust-Grothmann
September 28, 2019
Great Service It was a great experience the whole way through everyone who help me purchase my new truck was great and the other staff was super friendly too! It was a great experience the whole way through everyone who help me purchase my new truck was great and the other staff was super friendly too! More
by CWAGERS
Other Employees Tagged: Andrew Gorby , Mark Carlson
May 12, 2019
Great Experience I had a great experience with buying a vehicle here with Karen Ust. She was very informative and gave me all the information available about the vehic I had a great experience with buying a vehicle here with Karen Ust. She was very informative and gave me all the information available about the vehicle features, the options and access I had available to me, she told me about all the incentives that were available to me and what I needed to get those incentives. She was easily to work with and very friendly. She answered all my questions and made sure I got everything I needed before I left the dealership with my 2019 Buick Encore. More
by vmg25
Other Employees Tagged: Kevin Lindgren, Jim Jermstad , Mark Carlson, Karen Ust-Grothmann
April 20, 2019
Bought a new vehicle I saw a vehicle I was interested in on the internet. The staff was responsive to my questions. I bought the vehicle with their help. I saw a vehicle I was interested in on the internet. The staff was responsive to my questions. I bought the vehicle with their help. More
by JOHNLLOYDGARDENS
Other Employees Tagged: David Denne, Pam
April 12, 2019
Buyer beware Recently purchased an 09 GMC Denali. When I called to see if it was available I was informed it was sold. Later Andy Canaday called back to say it was Recently purchased an 09 GMC Denali. When I called to see if it was available I was informed it was sold. Later Andy Canaday called back to say it was out for paint. I went to the Luther family GMC to look at the vehicle was informed it had been inspected and ready to go. Found the paint on the drivers door had a noticeable run in the recent paint. When I informed the salesman Nevin Beauchamp, I overheard him telling the finance guy “he noticed the run in the paint”. Had them redo the job before the purchase. That evening noticed a cab running light is out. Needed to be replaced- 3 days later pick the unit up found the power mirrors not working, to which the salesman replied “it doesn’t have them” (it does)..After reading the owners manual, contacted them to have it inspected and repaired. They replaced the passengers side power mirror. Said the driver is fine it works (some times). 2 days later auto start did not work, no heat, get to work .... battery dead... the battery had to be replaced. Another inconvenience to schedule. Glad I didn’t leave town for the weekend! Next the front tire sensor goes out.. back in for service. After a closer look found weathered tires I wouldn’t call safe. Replaced tires on my own dime.Overall- The unit was NOT fully inspected and the inconvenience was horrible! Would have preferred a better price out of all the inconvenience. In the end Nevin Beauchamp knows a friend of mine and used him as a reference to send the former service manager a $50 gift card. Shady, under educated about the product thanks for truck. But I would go to Luther’s for service and would recommend Gateway. More
by Denali
Other Employees Tagged: Tony Emmerich , Nevin Beauchamp
