Andy Decarolis
Andy Decarolis at Mastrovito Chevrolet

Andy Decarolis

Service Manager

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Andy Decarolis

July 07, 2026

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Employee Rating

They were fast and very accommodating getting my car in for a diagnostic visit and scheduled the service for when parts could get in More

by edmissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2026

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The service was absolutely amazing! !! I can not say enough great things about service department. Thank you for taking such care of my corvette More

by mark6038
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Urich

Jul 07, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 26, 2026

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Employee Rating

Polite and professional. Enjoyable to work with would go back again. Had to have tie rods replaced and an alignment. More

by RVDESANTIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette

Jun 26, 2026

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 07, 2026

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Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre More

by salvaged4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 20, 2026

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Employee Rating

Sales process and buying process was great! !! Found an issue with the bed of the truck day one. Brought the truck in (Colorado zr2) and Service Manager took pictures of the issues (can see da More

by jgelose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Young

May 24, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 06, 2026

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Employee Rating

Chris Webster was my service associate today. Service was beyond excellent, he was court I stopped working courtesy and extremely helpful and service was fast wand all issues of visit were resol More

by Jean M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 01, 2026

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Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. More

by dtmay2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 14, 2026

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Employee Rating

Very polite workers and they quick to take care of my vehicle didn’t have More

by a.machas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette

Apr 15, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2026

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Employee Rating

Everyone was very kind and professional and they made the process smooth and very timely. More

by hyaghy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

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Employee Rating

Quick, comprehensive quality service. Everyone was,friendly and helpful and the service was done quickly More

by ralph.scalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini, Samantha Urich

Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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