Andy Decarolis
Andy Decarolis at Mastrovito Chevrolet

Andy Decarolis

Service Manager

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of Andy Decarolis

July 30, 2026

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Employee Rating

Very helpful staff. They were able to check and change my brakes while I waited. The technician showed me the worn parts and explained everything he was doing. More

by tomlarkin
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette, Conrad Lupardo

Jul 30, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mastrovito Chevrolet are glad to have you as a customer.

July 21, 2026

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Unfortunately, the process was very drawn out. 4 visits to fix warranty issue. Still not 100% fixed. When first went in I was told there was no bulletin so they couldn’t look into my issue. They f More

by Tahoe1
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: August Santini

Jul 24, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 14, 2026

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Is this dealership can provide excellent service and a good lease that I can afford, I will continue to deal with them More

by swilson21
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Recommend Dealer
Yes
Jul 14, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

July 07, 2026

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They were fast and very accommodating getting my car in for a diagnostic visit and scheduled the service for when parts could get in More

by edmissy
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Recommend Dealer
Yes
Jul 08, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2026

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The service was absolutely amazing! !! I can not say enough great things about service department. Thank you for taking such care of my corvette More

by mark6038
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Urich

Jul 07, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 26, 2026

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Polite and professional. Enjoyable to work with would go back again. Had to have tie rods replaced and an alignment. More

by RVDESANTIS
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette

Jun 26, 2026

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 07, 2026

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Employee Rating

Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre More

by salvaged4428
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 11, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 20, 2026

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Employee Rating

Sales process and buying process was great! !! Found an issue with the bed of the truck day one. Brought the truck in (Colorado zr2) and Service Manager took pictures of the issues (can see da More

by jgelose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Young

May 24, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 06, 2026

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Employee Rating

Chris Webster was my service associate today. Service was beyond excellent, he was court I stopped working courtesy and extremely helpful and service was fast wand all issues of visit were resol More

by Jean M
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 06, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 01, 2026

Dealership Rating
Employee Rating

Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. More

by dtmay2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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