Andy Decarolis
Andy Decarolis at Mastrovito Chevrolet

Andy Decarolis

Service Manager

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

Contact Me
4.5
11 Reviews
4.5

11 Reviews

Write a Review

11 Reviews of Andy Decarolis

June 07, 2026

Dealership Rating
Employee Rating

Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre More

by salvaged4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 20, 2026

Dealership Rating
Employee Rating

Sales process and buying process was great! !! Found an issue with the bed of the truck day one. Brought the truck in (Colorado zr2) and Service Manager took pictures of the issues (can see da More

by jgelose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Young

May 24, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 06, 2026

Dealership Rating
Employee Rating

Chris Webster was my service associate today. Service was beyond excellent, he was court I stopped working courtesy and extremely helpful and service was fast wand all issues of visit were resol More

by Jean M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 01, 2026

Dealership Rating
Employee Rating

Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. More

by dtmay2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 14, 2026

Dealership Rating
Employee Rating

Very polite workers and they quick to take care of my vehicle didn’t have More

by a.machas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette

Apr 15, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2026

Dealership Rating
Employee Rating

Everyone was very kind and professional and they made the process smooth and very timely. More

by hyaghy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

Dealership Rating
Employee Rating

Quick, comprehensive quality service. Everyone was,friendly and helpful and the service was done quickly More

by ralph.scalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini, Samantha Urich

Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

Dealership Rating
Employee Rating

Employees were helpful, knowledgeable and courteous. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. More

by christinemsteele22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 05, 2026

Dealership Rating
Employee Rating

Took my truck in for recall repair gave me immediate appt and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up More

by hoole63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 05, 2026

Dealership Rating
Employee Rating

Had vehicle in 3 times to fix problem with backup camera, third time they fixed problem. Unfortunately they caused another issue. And when I took it back they stated that it wasn’t caused by what they did. W More

by winston526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: August Santini, Stacey Collette

Apr 09, 2026

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

1

Dealership Inventory (147 Vehicles)

used 2019 Chevrolet Silverado 1500 car, priced at $32,299
2019 Chevrolet Silverado 1500
used
Northsky Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $60,500
2026 Chevrolet Silverado 2500
new
White Sands exterior
Automatic
Four-wheel Drive
used 2019 Chevrolet Trax car, priced at $13,499
2019 Chevrolet Trax
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $51,745
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $79,430
2026 Chevrolet Tahoe
new
Cypress Gray exterior
Unknown
Four-wheel Drive
new 2026 Chevrolet Colorado car, priced at $48,590
2026 Chevrolet Colorado
new
Summit White exterior
Automatic
Four-wheel Drive