In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll. After applying for a job at Don Ayres, I was immediately impressed with the company’s family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. In my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. I enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!
Read moreDealership Experience
18 yrs, 2 mos
Industry Experience
18 yrs, 2 mos
Employee Video
473 Reviews
Write a Review473 Reviews of Andy Hitzemann
August 14, 2020
Visited the dealership 2 times. First visit was just to look. Andy was great! Informative but not pushy. He new we were just looking for our son. Second visit was to purchase. Dealership was busy but Rick look. Andy was great! Informative but not pushy. He new we were just looking for our son. Second visit was to purchase. Dealership was busy but Rick got us a salesman, Trevor, who was well informed. He stayed late so we could test drive and then stayed throughout the purchase. He even helped clean out my sons traded in car while it was storming outside. More
Other Employees Tagged: Rick Squires , Joe Gates, Trevor Hamilton
August 11, 2020
Excellent Customizable Service Such a pleasure working with Andy! As a single parent, they worked with me on a plan to purchase that included doing everything remotely. Then dropp Such a pleasure working with Andy! As a single parent, they worked with me on a plan to purchase that included doing everything remotely. Then dropped my car off at my home and drove off with my trade in. The whole process was a breeze and I'd highly recommend Andy. Thanks for making this safe and easy during a challenging time, Don Ayres! As always, a customer for life :) More
August 07, 2020
Andy, @ Don Ayres, has taken care of us over many vehicles/years. He knows all things HONDA! Lease or buy from him, and tell him AMY sent you! vehicles/years. He knows all things HONDA! Lease or buy from him, and tell him AMY sent you! More
Other Employees Tagged: Shawn Trice
August 01, 2020
Every time my family has wanted a new car we always contact Andy at Don Ayres! My mom, sister, and I both got a car recently and Andy always makes the effort make sure the car is the right fit for our contact Andy at Don Ayres! My mom, sister, and I both got a car recently and Andy always makes the effort make sure the car is the right fit for our budget and circumstances! Even from all the way in England, Andy was able to get everything set up so I could sign for my car when I got back! This Honda always gets you the best price for your new car! Thanks to everyone here! I have never had a bad experience here and everyone is nice and not about the dollar as many dealerships are! Thanks to everyone here for make my first independent car purchase a breeze!! More
Other Employees Tagged: Anthony Russett
August 01, 2020
Andy was phenomenal. He was very informative and made the process very smooth and quick. He always responded in a timely manner and answered all my questions! process very smooth and quick. He always responded in a timely manner and answered all my questions! More
Other Employees Tagged: Rick Squires, Caleb Craun
July 31, 2020
Don Ayres Honda is a great dealership, just left the lot with my second lease from them, a 2020 passport. The people are very knowledgeable and make you feel comfortable during the entire process. Very happ with my second lease from them, a 2020 passport. The people are very knowledgeable and make you feel comfortable during the entire process. Very happy with the whole experience. More
Other Employees Tagged: Caleb Craun
July 30, 2020
This Honda dealership's customer service exceeded my expectations. What a breath of fresh air to work with such a great group of friendly knowledgeable staff. I experienced A1 service from Andy Hitzeman expectations. What a breath of fresh air to work with such a great group of friendly knowledgeable staff. I experienced A1 service from Andy Hitzemann.....Andy along with everyone else made this process so easy. Not a step was missed making me the customer, walk away feeling cared for. Thank You Don Ayres for hiring top notch staff!!! More
Other Employees Tagged: Jon Walker , Bill Hulwick
July 29, 2020
Excellent service equals total satisfaction I went to the Don Ayers Honda dealership with the intention of trading my Ford F-150 truck for another CRV. We already owned a 2016 CRV and were extr I went to the Don Ayers Honda dealership with the intention of trading my Ford F-150 truck for another CRV. We already owned a 2016 CRV and were extremely satisfied. I had a preconceived amount I "needed" for the trade-in and Andy and his Manager were willing to negotiate. Once that was settled, we proceeded with the purchase. Even though their inventory included many All Wheel Drive CRV's, that type was not necessary for us Snowbirds. Andy was very patient with our numerous questions and concerns. The result being a beautiful Radiant Red CRV, which was better than we could have hoped for or imagined. The final touch of Andy's service was showing us all of the new and/or enhanced controls and dials before we left the lot. We have dealt exclusively with Andy for many years and his relationship is not solely for sales, his attention shows he really cares. More
Other Employees Tagged: Caleb Craun
July 28, 2020
Andy Hitzemann is a stellar rep. Very thorough with all the features you want in a vehicle and matching you with the best available. The dealership is very good as well. After a little negotiation, we we the features you want in a vehicle and matching you with the best available. The dealership is very good as well. After a little negotiation, we were able to come to an agreement both side were comfortable with. The service department is also very good and will help you keep track of what service is due. All the people I've had contact with have been courteous, professional, and do their best to meet and exceed your expectations. More
Other Employees Tagged: Caleb Craun , Derek Berhalter
July 27, 2020
I had a great experience at Don Ayres Honda buying a used 2019 Passport. Andy Hitzemann was phenomenal; he answered all my questions, sent multiple videos of the vehicle and responded to my requests at all h 2019 Passport. Andy Hitzemann was phenomenal; he answered all my questions, sent multiple videos of the vehicle and responded to my requests at all hours of the day. I actually drove from Minnesota to Ft Wayne to purchase the vehicle and was glad I did. More

