Andy Lok

I had an excellent experience working with Andy Lok at Arcadia Mercedes-Benz. This was my first time purchasing a car of my own, and Andy and the rest of the staff made what can be a very stressful proces Arcadia Mercedes-Benz. This was my first time purchasing a car of my own, and Andy and the rest of the staff made what can be a very stressful process a seamless one. I'd been searching for a specific vehicle model for weeks and had been to test drive a few other similar models, but after meeting with Andy, I ended up returning to Arcadia Mercedes-Benz because the service was unmatched. At other dealerships, I felt pressured, talked down to, and like I wasn't being met with transparency. Andy, alongside his decades of experience and multitude of knowledge, treated me with respect and worked with me to create a deal and financing option that was within my means. I'm so happy with my car - though it was lightly used, Arcadia Mercedes-Benz ensured it was in tip top shape and clean as a whistle. Thank you to Andy and the rest of the team! More

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I had an amazing experience in Mercedes- Benz of Arcadia. Everything went perfectly. Excellent and professional sales team! Everything went perfectly. Excellent and professional sales team! More

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I have had the pleasure of working with Stacey at Mercedes Benz of Arcadia for my very 1st Mercedes Benz vehicle 3 years ago, and for my most recent vehicle that I just leased. Each time, Stacey has Mercedes Benz of Arcadia for my very 1st Mercedes Benz vehicle 3 years ago, and for my most recent vehicle that I just leased. Each time, Stacey has been stellar at getting me into a beautiful car/SUV, with all of the perks, incentives and bells and whistles effortlessly, all while keeping my best interest and requests a top priority. My favorite part about my experience with this dealership... I always leave happier than when I arrive and with a gorgeous vehicle to boot! Mercedes Benz of Arcadia has definitely got a customer for life! 😊 Thank you! More

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Have gotten few cars here in the past few years. Amazing service. Super friendly and helpful. Overall great experience. Will definitely come back again. Amazing service. Super friendly and helpful. Overall great experience. Will definitely come back again. More

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I have bought 5 cars from Rusnak and happy each time with their excellent service! their excellent service! More

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Andy Lok and Ben Wong were courteous and professional. Overall, an excellent experience was had. Would go back for sure. Overall, an excellent experience was had. Would go back for sure. More

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This is the best Mercedes dealer in Cali. Andy delivered my car and had everything ready for me because I had to take care of my daughter. Andy delivered my car and had everything ready for me because I had to take care of my daughter. More

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Loved my whole experience from beginning to end. Alec wears my sales guy and Barbie the rep both made us feel welcomed and most importantly worked with us to reach my goal Alec wears my sales guy and Barbie the rep both made us feel welcomed and most importantly worked with us to reach my goal More

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The best Mercedes-Benz I have ever been. Thanks Andy for his professional service, explained details on everything on my Glb, excellence selection & pricing. Thanks Andy for his professional service, explained details on everything on my Glb, excellence selection & pricing. More

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Great experience! Would buy here again and would recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you More

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