Chad Bender
Chad Bender at North Country Ford Lincoln

Chad Bender

Finance

North Country Ford Lincoln

10401 Woodcrest Drive NW
Coon Rapids, MN 55433

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Chad Bender

September 13, 2026

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Employee Rating

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes c More

by Jason Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Andy Malm, Charlie Odden, Tom Reil, Mark Tallarico, Chris Schultz , Ryan (Service Manager). 100 STARS!!! ⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫

Sep 14, 2026

North Country Ford Lincoln responded

Hi Jason. We take customer feedback seriously, and it's upsetting to know that you had such a negative encounter. I would appreciate the opportunity to speak with you directly about what happened so we can address this issue and improve our service moving forward. Please call me anytime. Thank you, Bill Johnson - Service Manager - 763-331-7062

Sep 22, 2026

Jason Bates responded

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰

Sep 22, 2026

Jason Bates responded

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰

April 13, 2026

Dealership Rating
Employee Rating

Wally is awesome! Painless process from test drive to financing. Will continue to shop at North Country in the future! More

by dhhalvor12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard "Wally" Wall

March 27, 2025

Dealership Rating
Employee Rating

Great experience at this dealership - it was not the "normal" that I have experienced at other places. No games, no long drawn out waits, no pressure. Everything was clear - referring to the actual bu More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2025

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Employee Rating

Customer-oriented from entering the dealership until driving the vehicle off the lot. The salesman was interested in our questions and answered them. The finance department was outstanding. More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norm Stewart

December 18, 2024

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Employee Rating

Charles Crittenden was a super friendly and helpful sales rep. He was easy to talk too and knowledgeable about the vehicles I was looking at. If he didn't know the answer right away he was able to look it up More

by Leisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2024

Dealership Rating
Employee Rating

My husband works for a different dealership so he knows the business. We were both so pleased with our service at North Country Ford. Our salesperson, Erin Anderson, is the BEST! She has been so profession More

by NicoleMLilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Miller, Erin Anderson

May 01, 2024

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Employee Rating

Sales staff very friendly , knowledgeable and very relaxed atmosphere. Had vehicles on hand that I wanted to test drive. More

by rruzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Krolak

March 02, 2024

Dealership Rating
Employee Rating

They did a good job ! No issues to note. I should have asked more questions on a few things. They lowballed the trade hard. But that’s any dealer More

by pittsrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Tallarico

February 12, 2024

Dealership Rating
Employee Rating

We are so happy with our new Ford Maverick. Devon was very professional and patient with us and helped us a lot as well as Chad. We are very happy with the service and we recommend the location More

by a.cortes0912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Buege

February 02, 2024

Dealership Rating
Employee Rating

Wally my sales representative always treats me correctly. He is very knowledgeable on the new and used cars. I would recommend asking for Wally. More

by route65pub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard "Wally" Wall

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