Andy Malm | Page 34

Trying to decide sell or trade in vehicle I bought a 2015 ford focus in Sept. 2015. In 2017 it need a new clutch. Now at 61,000 it needs another new clutch and this time it is not under recall I bought a 2015 ford focus in Sept. 2015. In 2017 it need a new clutch. Now at 61,000 it needs another new clutch and this time it is not under recall. Since I am at 61000 I am 1000 miles over the warranty and to fix it it will cost 2200. This is the 3rrd clutch in 3 years. The service manager was going to call ford to see if they would work with us to cover some of it. But I told him that is great but I have a car that every 1 1/2 years will need a new clutch and should I look at trade ins. He offered to get a trade in price and contact ford for me. He said they could give a better estimate if I brought it in. I did and ford gave me 8800 and that was more than fair so I went out of there with a 1 year old escape. I was extremely happy with my salesperson, the finance person and the service manager. My brother in law, Doug Isiminger has always recommended ford in coon rapids I bought my ford focus in buffalo and was not happy with service there. They did not even detect I needed a new clutch. Please tell these 3 people thank you.!!! Jeanni Tregaskis More

by JEANNITREGASKIS Verified Customer Verified Customer

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Great salesman and service! Willing to stay late to work on solving issues. I will continue to go here for other purchases and services in the future. Willing to stay late to work on solving issues. I will continue to go here for other purchases and services in the future. More

by douglasandringa Verified Customer Verified Customer

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Salesperson listened, provided good options, respectful We hadn't planned to buy, but Jerry listened and gave us some options. We drove five vehicles and took one home. Pricing was fair, finance office was We hadn't planned to buy, but Jerry listened and gave us some options. We drove five vehicles and took one home. Pricing was fair, finance office was not a hard sell, we appreciated becoming a customer. More

by Emaruu Verified Customer Verified Customer

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Got me what I wanted needed and when I needed it! I added my statement in title of review. I provided my review it does not have to be 26 words long. This part here is annoying. I added my statement in title of review. I provided my review it does not have to be 26 words long. This part here is annoying. More

by hansenjason7 Verified Customer Verified Customer

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No ptressure Nice job by Rick Leyse and grandson Mason. Worked through the cold weather to show us a number of cars. Found a scratch and Rick quickly got it repai Nice job by Rick Leyse and grandson Mason. Worked through the cold weather to show us a number of cars. Found a scratch and Rick quickly got it repaired More

by rputtin Verified Customer Verified Customer

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Great sales experience and a great deal This is the second Edge we've purchased from North Country Ford with Rick Leyse as our salesman. Rick does a great job, can answer any question and i This is the second Edge we've purchased from North Country Ford with Rick Leyse as our salesman. Rick does a great job, can answer any question and is a straight shooter. The whole experience was stress free. Then there is the fantastic deal. I received an email from Tom Reil that listed the deal and called Rick right away - the dealership forwarded me to Rick's cell phone which he answered while on his way home from work. We set up an appointment with Rick for fist thing the next day. After the call I checked every Ford dealer in the Twin Cities and could not find any deal on a 2018 Edge as good as what North Country was offering. We had purchased an Edge from Rick in 2011 for what we thought was a good deal (about $23,500) our new 2018 Edge was an end of year deal for a slightly lower price than we paid 7 years ago (!!) plus the new SUV has AWD plus some nice new features like a backup camera. We couldn't be more pleased and happy with the entire experience! More

by CASSSELDEN Verified Customer Verified Customer

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Great. They had the inventory. My salesman, Rick Wall was straight up and explained things. This is the second time I have purchased here.. I would do it a They had the inventory. My salesman, Rick Wall was straight up and explained things. This is the second time I have purchased here.. I would do it again. More

by jbsontag Verified Customer Verified Customer

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Great experience. Sales rep. was knowledgeable, not pushy, definitely went the "extra mile" for us. Have always had great buying experiences with this dealership and wi Sales rep. was knowledgeable, not pushy, definitely went the "extra mile" for us. Have always had great buying experiences with this dealership and will continue business with them in the future. More

by Carguybuyer, JM2018 Verified Customer Verified Customer

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My experiences You have great sales people especially Greg Veum. Oil changes just competitive, could improve Waiting time is acceptable knowing that you do get bus You have great sales people especially Greg Veum. Oil changes just competitive, could improve Waiting time is acceptable knowing that you do get busy times. Popcorn is always fresh!!! You stand behind your sales. More

by DAVE.40.PETERSON Verified Customer Verified Customer

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Overal service I want to thank my sales team for their going through the process of getting another car at north country ford. They completely explained all my optio I want to thank my sales team for their going through the process of getting another car at north country ford. They completely explained all my options on wether to buy or lease my vechile. Then guickly moved to get my car financed. More

by HANSONDENNIS67 Verified Customer Verified Customer

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