Andy Mrasz at Crown Mercedes-Benz is the best service
person I've ever had the privilege to work with having a new car I've had a lot of new cars in my life I believe that a new car is safer than a old c
person I've ever had the privilege to work with having a new car I've had a lot of new cars in my life I believe that a new car is safer than a old car.
Andy Mrasz the service person at Crown Mercedes-Benz has made me feel confident in owning a Mercedes-Benz and I believe in Andy Mrasz advice on keeping my GLC300 "MISSYBEN'Z" that's my car's name
More
by Donzi
Jun 18, 2022 -
Donzi responded
Andy Mrasz in the service department I feel has always been very helpful in making me feel confident in the things he has suggested that I need for my mercedes-benz at other dealerships I've had service people tell me I needed things that I didn't need just so they could make a sale
Jun 21, 2022 -
Crown Eurocars responded
This you so much for your wonderful review! We are overjoyed that Andy consistently provides you with the quality service that you deserve! He will be honored to know how confident you are in his efforts. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!
Zoltan Krempaszky was a pleasure to work with!
From the beginning he was honest, prompt, knowledgeable and personable. I was able to get the exact car I needed for my growing family. Thank you, Zo
From the beginning he was honest, prompt, knowledgeable and personable. I was able to get the exact car I needed for my growing family. Thank you, Zoltan! I will be a loyal customer for life.
More
by Lafleurkb2
Jun 21, 2022 -
Crown Eurocars responded
Thank you for your 5-star rating! It is an honor to have your confidence and loyalty, and we are delighted that Zoltan took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team! Safe travels!
Andy Mrasz is always helpful and very pleased with crown
mb. They are always accommodating as well.
mb. They are always accommodating as well.
More
by phil
Jun 09, 2022 -
Crown Eurocars responded
Phil,
We are so glad that Andy and the team consistently take great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review! We wish you the safest of travels- on behalf of the entire team!
Jun 09, 2022 -
phil responded
Thanks fir your continued good service !
Phil B
My Customer Svc person, Andy Mrasz is very professional
and helpful.
I am always please with the service that I get. I highly recommend this dealership for all of my Mercedes needs.
and helpful.
I am always please with the service that I get. I highly recommend this dealership for all of my Mercedes needs.
More
by robarb1
Jun 06, 2022 -
Crown Eurocars responded
Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are pleased that Andy's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!
Andrew Mrasz is always professional, prompt and helpful.
Very thorough in explaining the service process.
Very thorough in explaining the service process.
More
by Bizgeorge
Jun 03, 2022 -
Crown Eurocars responded
Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are pleased that Andrew provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!
I want to recognize two outstanding employees Paul Feist
who assisted me with a loaner vehicle and Andy Mrasz the service manager who assisted me. These two join Andy Kinner and Zoltan K who also deserve th
who assisted me with a loaner vehicle and Andy Mrasz the service manager who assisted me. These two join Andy Kinner and Zoltan K who also deserve the highest customer service ratings from previous visits. The entire visit was easy, efficient, and pleasant. Great work and great staff.
More
by ronroughead
Other Employees Tagged:
Paul Feist
May 23, 2022 -
ronroughead responded
I want to recognize two outstanding employees Paul Feist who assisted me with a loaner vehicle and Andy Mrasz the service manager who assisted me. These two join Andy Kinner and Zoltan K who also deserve the highest customer service ratings from previous visits. The entire visit was easy, efficient, and pleasant. Great work and great staff.
May 24, 2022 -
Crown Eurocars responded
Thank you so much for your positive review! We are overjoyed that Paul, Andy, Andy, and Zoltan provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Organized, systematic and fast service.
The crew are very friendly and they make you feel a valuable customer. Andrew Mrasz answered my questions comprehensively and he's polite.
The crew are very friendly and they make you feel a valuable customer. Andrew Mrasz answered my questions comprehensively and he's polite.
More
by Vens K.
May 24, 2022 -
Crown Eurocars responded
Vens,
Thank you so much for your positive review! We are so glad that Andrew could make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!
Mr. Andrew Mrasz made sure I was well informed with the
service needs of my vehicle and provided me with an excellent loaner vehicle.
service needs of my vehicle and provided me with an excellent loaner vehicle.
More
by jdelbrune
May 18, 2022 -
Crown Eurocars responded
Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Andrew provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest oaf travels until we meet again!
Last year, I purchased my first Mercedes’ Benz with
Calvin Goodwin and Marc Israel. Yesterday, i came in for service on my GLC and I decided I wanted a 2nd vehicle…there was no hesitation— I knew exact
Calvin Goodwin and Marc Israel. Yesterday, i came in for service on my GLC and I decided I wanted a 2nd vehicle…there was no hesitation— I knew exactly who to talk to and who’ll be closing my deal. Marc and Calvin I can’t thank you both enough for always going above and beyond making it an EXCELLENT customer experience for my family and I. -Erika
More
by e.kagahastian
Apr 27, 2022 -
Crown Eurocars responded
Erika,
Thank you so much for your wonderful review! We are honored by your repeat business, and we are delighted that Marc and Calvin provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team! Safe travels!
Our Mercedes was due for its' 50,000 mile service and
again we took it to Crown. Andrew Mrasz was our service representative. He quickly checked us in, got us a rental car and we were on our way. The car
again we took it to Crown. Andrew Mrasz was our service representative. He quickly checked us in, got us a rental car and we were on our way. The car also had a software recall so we figured that the car would be tied up till the next day. However, that same afternoon we received an email from Andrew indicating that the car was ready so we picked it up that afternoon. Once again, we were very pleased with the service for our car and the high level of customer service that we experienced. Andrew and the entire Crown team were very professional.
More
by steve
Other Employees Tagged:
The very professional lady who helped us with the rental car.
Apr 21, 2022 -
Crown Eurocars responded
Steve,
Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are pleased that Andrew's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!