Job well done Thanks for all the hard work Looking
forward to many miles of enjoyment
forward to many miles of enjoyment
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by twocalls
Verified Customer
Verified Customer
Great service.
From initial contact, thru price negotiation, and financing. Seamless. This is my third Ford and will go to Mall of Georgia when ready for my fourth.
From initial contact, thru price negotiation, and financing. Seamless. This is my third Ford and will go to Mall of Georgia when ready for my fourth.
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by finoa
Verified Customer
Verified Customer
Jun 09, 2025 -
Mall of Georgia Ford responded
Thank you for the wonderful feedback! We’re thrilled to hear that your experience, from start to finish, was seamless. It's great to know that the process was smooth for you, especially with price negotiation and financing. We truly appreciate your continued trust and loyalty, and we can’t wait to welcome you back for your fourth Ford when the time comes!
When I pulled up on the lot salesman came out and met
me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly sal
me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly salesman and very knowledgeable if I remember correctly, I think his name was JT.
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by mike.f.wall
Verified Customer
Verified Customer
Jun 03, 2025 -
Mall of Georgia Ford responded
Thank you for sharing your experience! We're glad JT was friendly, knowledgeable, and helped you find the right vehicle. We appreciate your business and hope you enjoy your new purchase!
The dealership itself is exceptional but the service
department needs a bit of improvement. They tend to overlook service requests made by the customer.
department needs a bit of improvement. They tend to overlook service requests made by the customer.
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by latesha_c123
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Mall of Georgia Ford responded
Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.
The sales person AJ was excellent.
Friendly, informative and not pushy for the sale. The finance end of this really screwed up my credit by sending out a ridiculous number of loan requ
Friendly, informative and not pushy for the sale. The finance end of this really screwed up my credit by sending out a ridiculous number of loan request before I could unlock my credit report accounts. Resulting in denials for a LOT. It was end of day and I honestly just think it was find something and get me out. Of course I only found this out weeks after the purchase.
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by smscoggins
Verified Customer
Verified Customer
May 21, 2025 -
Mall of Georgia Ford responded
Thank you for taking the time to share your experience. We're pleased to hear that AJ provided excellent service—being friendly, informative, and respectful throughout the sales process makes a meaningful difference, and it’s great to know he made a positive impact. We understand your concerns regarding the financing process. To ensure your concerns are fully addressed and reviewed, we encourage you to contact Dragos Teodor at dteodor@vtaig.com. He will be in the best position to look into this further and assist you directly.
It was outstanding.
Would recommend that to anybody. Service was absolutely tremendous. Very impressive establishment.
Would recommend that to anybody. Service was absolutely tremendous. Very impressive establishment.
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by josh.peterson
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Stanley
May 06, 2025 -
Mall of Georgia Ford responded
Thank you for the enthusiastic feedback! We're thrilled to hear that you had an outstanding experience and that the service left such a strong impression. We truly appreciate your recommendation and look forward to welcoming you back in the future!
We bought a brand new car from them.
To get a response on the phone is difficult. They do not respond and do not call back.
Our car was multiple times in the shop but they could not fi
To get a response on the phone is difficult. They do not respond and do not call back.
Our car was multiple times in the shop but they could not fix the proble, Finally they stated their service department is a separate legal entity from the sales dealership. We should bring the car to the sales dealership.
The sales dealership sent us back to that service department.
Finally they refused to repair the car stating they do not get technical support from Ford.
This is a dealership to not buy a car from.
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by Hbveltmaat
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2025 -
Mall of Georgia Ford responded
Thank you for taking the time to share your experience. We understand how important it is to receive timely communication and coordinated support between departments. To ensure your experience is looked into properly and to help facilitate a path forward, we encourage you to contact Scott Tackabury at Stackabury@vtaig.com.
I was unsatisfied with my service because of the fact
that it took multiple weeks
that it took multiple weeks
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by DNG2
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2025 -
Mall of Georgia Ford responded
Thank you for taking the time to share your feedback. To ensure your concerns are fully reviewed and addressed, please reach out to Scott Tackabury at Stackabury@vtaig.com. We appreciate you bringing this to our attention and look forward to the opportunity to improve your experience.
Great job, quick service,very friendly people,always will
recommend Mall of Ga ford. Thanks for everything!!!!!
recommend Mall of Ga ford. Thanks for everything!!!!!
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by NO20
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Mall of Georgia Ford responded
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our team at Mall of Georgia Ford. It’s wonderful to know that our service was quick, friendly, and met your expectations. Your recommendation means a lot to us!
If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We’re here to help!
Service was somewhat quick as described by my service
advisor, Brian. The error code that was found called for two specific wire harnesses to be replaced which only took a day to arrive.
advisor, Brian. The error code that was found called for two specific wire harnesses to be replaced which only took a day to arrive.
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by GregW
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2025 -
Mall of Georgia Ford responded
Thank you for sharing your feedback! We're glad to hear that the service was completed within the timeframe provided by Brian. If you have any additional questions or concerns, feel free to reach out to him directly. We appreciate your business and look forward to assisting you again in the future.