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Andy Tran
112 Reviews
Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!
Read moreDealership Experience
17 yrs, 4 mos
Industry Experience
17 yrs, 4 mos
Specialties & Trainings
Customer Service
112 Reviews
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112 Reviews of Andy Tran
July 29, 2019
15K mile checkup As always, things went smoothly, despite it being a Friday afternoon. Always seeing smiling faces and helpful employees makes the wait tolerable. :) T As always, things went smoothly, despite it being a Friday afternoon. Always seeing smiling faces and helpful employees makes the wait tolerable. :) The service department has yet to disappoint. More
by EMincks
July 26, 2019
Great place for oil change. In and out within an hour! Noticed through text and phone on updates with my vehicle. Thanks to Andy. I’ll be back in around 5k miles. Hopefully when In and out within an hour! Noticed through text and phone on updates with my vehicle. Thanks to Andy. I’ll be back in around 5k miles. Hopefully when the new location is open! More
by J123
July 23, 2019
Excellent device performed by Andy Tran Excellent service performed by Andy Tran at the Toyota of elk grove. Would recommend this dealership to anyone who currently needs service on their ve Excellent service performed by Andy Tran at the Toyota of elk grove. Would recommend this dealership to anyone who currently needs service on their vehicle. More
by JOSEPHDHSON
July 08, 2019
Great I recently got my car serviced and the person that helped me was Andy. He was so helpful, very friendly, and he provided great customer service. I recently got my car serviced and the person that helped me was Andy. He was so helpful, very friendly, and he provided great customer service. More
by Jasmine316
June 18, 2019
Good receptionist but service wasn't as good Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. Need better service next time. Receptionist did good customer service and detail but service on vehicle is bad. More
by Toukyyaaj88
May 16, 2019
Amazing customer service experience! Andy Tran was the representative who helped me with my service and he was amazing! He was fast and efficient with explaining details about the service Andy Tran was the representative who helped me with my service and he was amazing! He was fast and efficient with explaining details about the service I was getting for my truck and even made some recommendations I did not know about. What’s even more impressive was while my truck was getting serviced, he offered to get me a Lyft back home and back to Toyota when it was finished. Maybe I’m late to the party but I have never been to a dealership who offered this amazing service! And it was all paid for! I’ve been thinking about purchasing a new car and I am definitely going to Toyota for my next one! Thanks Andy and thanks Toyota for making life so much easier! More
by Andynewin
April 15, 2019
Awesome I was immediately met at the service center. I was offered recommendations from my last service and a plan was made. My car was returned before promi I was immediately met at the service center. I was offered recommendations from my last service and a plan was made. My car was returned before promised! More
by Eileen
Other Employees Tagged: Adam Niazi
April 01, 2019
Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 hours at the dealership instead. This place used to have a coffee machine that can dispense other beverages like hot chocolate, water, latte, expresso, comparing to the new nachine they just put in which only has 2-3 different types of coffee options. More
by Ninjaguy
Other Employees Tagged: Miguel Navarro, Primal Kumar, John Nguyen , Joel Garcia, Jose Garcia, Nicholas Kersten, Gustavo Rios, Anthony Roman
March 15, 2019
Best service experience of all time It’s always a pleasure bringing my vehicle here for service, today especially, Andy was extra attentive to my concerns and handled them without a prob It’s always a pleasure bringing my vehicle here for service, today especially, Andy was extra attentive to my concerns and handled them without a problem. He was prompt and detailed with my visit. Thank you again. More
by PeterTNgo
Other Employees Tagged: Primal Kumar
March 07, 2019
At the Toyota dealer in Elk Grove California Extremely awesome service. Daniel is very helpful and has very clear explanation about my car and what I need to do to taking care of my car. Thanks Extremely awesome service. Daniel is very helpful and has very clear explanation about my car and what I need to do to taking care of my car. Thanks More
by Lovemycat
Other Employees Tagged: John Nguyen , Daniel Kinnear
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