Angel Cruz | Page 21

Service advisor very helpful after I left Maita. Got home found oil leaking under engine, phoned and came in and Angel Cruz went to the mat for me and got car looked at, Drain plug left loose, Fixed and I wa found oil leaking under engine, phoned and came in and Angel Cruz went to the mat for me and got car looked at, Drain plug left loose, Fixed and I was fine, let me rent a car and I came in the next day to pick up my 4Runner. I had spent 2 hours waiting for an oil change and lube in the morning. Did not want to wait in the afternoon. I feel much better knowing the personnel at Maita were quick to respond to my problem. I will return Thanks, Gilbert Colomy More

by GCOLOMY Verified Customer Verified Customer

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Rude and disrespectful customer service rep who gave me the wrong information and told me I didn’t need an oil change when my oil was black causing me to go elsewhere. My wait time for an inspection was a the wrong information and told me I didn’t need an oil change when my oil was black causing me to go elsewhere. My wait time for an inspection was an hour and a half and I had to ask for my car back worse service at Miata. Ever More

by ARLENEBAKER5 Verified Customer Verified Customer

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I was a waiter, Angel told me it would be 1 3/4 hours & was finished, checkout & left the dealership at noon. Was very happy about that. was finished, checkout & left the dealership at noon. Was very happy about that. More

by barkers00 Verified Customer Verified Customer

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After dropping my vehicle off around 8:30am, I was told it would be done by the end of the day around 5. I was called a little after 5pm to be told that it had not been serviced and it would be done the fo it would be done by the end of the day around 5. I was called a little after 5pm to be told that it had not been serviced and it would be done the following morning. It was pretty frustrating to not have my vehicle and childrens car seats for the entire day, evening and night. More

by SACIZKINGS Verified Customer Verified Customer

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I drive about 50 miles to take my Sienna to Maita - they are that good! This time it was worth noting that I authorized replacing the cabin and engine air filters if necessary. They came back and said it wa are that good! This time it was worth noting that I authorized replacing the cabin and engine air filters if necessary. They came back and said it wasn't necessary - how often does that ever happen. They are always upfront and honest and treat me with respect. More

by HMBAIRD06 Verified Customer Verified Customer

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It took 4 hours just for oil change of my car and no one updated me when my car was ready. The cost of service is increased irationally compared to the last time. updated me when my car was ready. The cost of service is increased irationally compared to the last time. More

by DRASIFNAZIR Verified Customer Verified Customer

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They always offer good customer service and quote you on a good estimated time of pick up. a good estimated time of pick up. More

by POETRY26 Verified Customer Verified Customer

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Timely service, caring and attentive attendant, Angel did extra service on the tire shine, and compass dash display. Thanks extra service on the tire shine, and compass dash display. Thanks More

by KLINTANDPATTYD Verified Customer Verified Customer

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excelente atención,, servicio muy eficiente y rápido, información detallada y completa del vehículo, sin demora ni contratiempo, y solución rápida. información detallada y completa del vehículo, sin demora ni contratiempo, y solución rápida. More

by MIRIAMTL10 Verified Customer Verified Customer

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Everyone from the person who greets you to the person who explains what is being done, or has been done to your car is very polite and explains everything to you. explains what is being done, or has been done to your car is very polite and explains everything to you. More

by LTAMEZ61 Verified Customer Verified Customer

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