Angel Cruz
Angel Cruz at Maita Toyota of Sacramento

Angel Cruz

Express Maintenance Advisor

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.5
216 Reviews
4.5

216 Reviews

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216 Reviews of Angel Cruz

September 23, 2026

Dealership Rating
Employee Rating

Service was fine. Constant emails for surveys afterwards is a nuisance, as well as a word minimum for review. More

by CHUCKSEI.PUBLIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Maita Toyota of Sacramento responded

Thank you for your feedback. We’re glad to hear your service experience was fine. We apologize for the excessive survey emails and understand how the word minimum can be frustrating. We appreciate you taking the time to share your concerns and will pass your feedback along to help improve the overall experience.

September 17, 2026

Dealership Rating
Employee Rating

Very easy to work with very nice people good good good good good good good More

by stevecarlson7
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza

Sep 17, 2026

Maita Toyota of Sacramento responded

Thank you for the fantastic feedback! We’re so happy to hear that you found our team easy to work with and enjoyed your experience with us. Your “good, good, good” says it all! We truly appreciate your business and look forward to seeing you again at Maita Toyota!

September 08, 2026

Dealership Rating
Employee Rating

My experience was excellent. Quick and easy. Professional staff were very helpful. I would recommend this dealership absolutely More

by tcook1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

Maita Toyota of Sacramento responded

Thank you for the wonderful review! We’re so glad to hear your experience was excellent and that our team made the process quick, easy, and professional. We truly appreciate your recommendation and look forward to serving you again in the future!

September 08, 2026

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Employee Rating

The review would be better if the post-service messages weren't so aggressive. I didn't know when my car was ready because the number used for service updates is also the number used for ceaseless follow u More

by kala.arcadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

Maita Toyota of Sacramento responded

Thank you for sharing this feedback, and we sincerely apologize for the excessive follow-up messages. We understand how frustrating it must have been to have important service updates mixed in with repeated messages, especially when you were simply trying to know when your vehicle was ready. Your experience is not the level of communication we want to provide. We appreciate you bringing this to our attention and will share your feedback with our team so we can improve how we communicate with our customers.

September 07, 2026

Dealership Rating
Employee Rating

Maita employees are great! They are very helpful and very friendly. The service on my vehicle was very efficient. More

by donnaml24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza, Val Valadez

Sep 08, 2026

Maita Toyota of Sacramento responded

Thank you for the great review! We’re so happy to hear that our Maita team was friendly, helpful, and efficient throughout your visit. We truly appreciate your kind words and are grateful you chose us to service your vehicle. We look forward to seeing you again!

September 04, 2026

Dealership Rating
Employee Rating

Every time I visit here, the workers are quick and friendly and the services are cheap, and conveniently located. More

by timothylukens21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Maita Toyota of Sacramento responded

Thank you for your continued support! We’re so happy to hear that you consistently receive quick, friendly service and that you find our services convenient and affordable. We truly appreciate you choosing Maita Toyota and look forward to taking care of you on your next visit!

August 30, 2026

Dealership Rating
Employee Rating

Great dealership good service timely price good customer service good time the vehicle was ready More

by mkumar_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Maita Toyota of Sacramento responded

Thank you for the great feedback! We’re happy to hear you had a positive experience with our dealership and appreciated our good customer service, timely work, and pricing. We’re especially glad your vehicle was ready when expected. We truly appreciate your business and look forward to serving you again!

August 13, 2026

Dealership Rating
Employee Rating

Great customer service and the quality of the maintenance was also great. I look forward to my next service. More

by anthonyjrobles2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza , Karina Gonzalez

Sep 07, 2026

Maita Toyota of Sacramento responded

Thank you for the great feedback! We’re delighted to hear that you were pleased with both our customer service and the quality of your maintenance. We truly appreciate your business and look forward to taking great care of you again at your next service!

July 29, 2026

Dealership Rating
Employee Rating

Always reliable and efficient. Vehicle is done in a reasonable amount of time. Service advisors are very helpful. More

by KLBURNETT46@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Saephanh

Sep 07, 2026

Maita Toyota of Sacramento responded

Thank you for the great feedback! We’re happy to hear that you can consistently count on our team for reliable and efficient service. We’re also glad our service advisors have been helpful and that your vehicle is completed within a reasonable amount of time. We truly appreciate your continued business and look forward to serving you again!

July 29, 2026

Dealership Rating
Employee Rating

Always professional. Very concerned about customers. Easy to deal with. Comfortable surroundings. Very friendly and helpful. More

by blueandevan4rfleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata

Sep 07, 2026

Maita Toyota of Sacramento responded

Thank you for the wonderful feedback! We’re delighted to hear that you consistently find our team professional, friendly, helpful, and genuinely concerned about our customers. We’re also glad you enjoy our comfortable surroundings and easygoing approach. We truly appreciate your business and look forward to providing you with the same great experience on every visit!

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